We bought tickets from Travel Agency and they sent us the itinerary for the Dolphin Cruise. However, when we arrived, the Dolphin Cruise staff gave us a completely different itinerary and handled the situation very poorly. They didn’t apologize and instead argued with us one-on-one. During dinner, I found hair in my yogurt and cold cuts. The staff had a terrible attitude toward us and didn’t clear our dirty plates, while they continued clearing other tables. I asked for warm water to take my medicine, but they gave me very hot water instead. DON'T COME HERE IF YOU DON'T WANT A TERRIBLE EXPERIENCE AND TO WASTE YOUR MONEY. 💴
Dear Customer, Thank you for sharing your feedback. However, we would like to clarify that you did not book this Dolphin Cruise service through us. Based on our records, your booking was made via a different travel agency, and we were not the tour operator responsible for organizing or delivering the experience you described. Therefore, the issues mentioned in your review do not relate to our services. We kindly ask you to double-check the name of the company you booked with and update your review accordingly to ensure accurate information for other travelers. Thank you for your understanding.
