Israel, the guide, was amazing.
Wonderful knowledge of the Auckland area.
A great personal small group tour experience had.
Brian and Heather (the Aussies)
事業者からの返答
Thank you so much for your kind words!
I’m really glad you enjoyed the tour and the small group experience—it makes a big difference being able to keep things personal and relaxed. Israel will be thrilled to hear your feedback; he’s truly passionate about sharing his knowledge of Auckland.
We hope to welcome you back again for another great experience in New Zealand. Safe travels!
R
Ronald_S
March 15, 2026 · via Viator
Perfect tour of Auckland!
Wonderful guide!! Took us to really neat areas unique to Auckland and many stops for pretty views from high up and several chances to get out and stretch out legs.
事業者からの返答
Thank you so much for the wonderful review! We're really glad you enjoyed exploring some of Auckland’s unique spots and those scenic viewpoints. It’s great to hear the stops along the way gave you a chance to stretch your legs and take in the views. We hope the experience added some special memories to your time in Auckland, and we’d love to have you join us again for another adventure!
S
Sherry-Lynn D
February 21, 2026 · via Tripadvisor
Tour of Auckland
Sam was a friendly and very informative tour guide. He went out of his way to make us comfortable. We would highly recommend him and his tour!
事業者からの返答
Thank you so much for your kind words!
It was truly a pleasure guiding you, and I’m so glad to hear that you felt comfortable and well taken care of throughout the tour. That’s always my goal!
I really appreciate your recommendation, and I hope our paths cross again on another adventure in the future. Safe travels and all the best!
D
Dave_M
February 5, 2026 · via Viator
Personalized attention and great sites!
Was just the right amount of site seeing, and given we were wiped out from our flights, Sam helped to keep it shorter than normal for us. It was the right amount of, not too much!
事業者からの返答
Thanks so much for the kind review! We’re really glad the pacing felt just right—especially after a long flight. Sam is great at reading the room and adjusting the experience so it never feels like too much. Happy to hear you still got to see plenty without feeling wiped out. We’d love to have you back anytime!
C
Cindy_M
January 2, 2026 · via Viator
The Best Tour in Auckland!
This was the best tour in Auckland. It went to all the best places in Auckland. Sam was our tour guide. He was wonderful and very knowledgeable about all the sights we saw. We absolutely recommend Sam and this tour when visiting Auckland.
事業者からの返答
Thank you so much for your fantastic review!
We’re delighted to hear that you felt this was the best tour in Auckland and that you enjoyed visiting so many of the city’s top spots. Sam will be thrilled to know how much you appreciated his knowledge and guiding.
Thank you for your strong recommendation—it truly means a lot to us. We hope to see you again if your travels bring you back to Auckland!
C
cindymK1818XE
January 2, 2026 · via Tripadvisor
The Best Tour In Auckland!
We went on the Auckland Highlights 1/2 Day Tour with Sam our tour guide. It was the best tour! Sam was wonderful and very knowledgeable about all the sights we saw. We highly recommend this tour with Sam!
事業者からの返答
Thank you so much for your wonderful review!
We’re thrilled to hear that you enjoyed the Auckland Highlights Half Day Tour and that Sam made it such a memorable experience. His knowledge and passion for Auckland really do make a difference, and we’ll be sure to pass along your kind words to him.
We truly appreciate your recommendation and hope to welcome you back again on another tour in the future!
L
Linda_L
December 11, 2025 · via Viator
Not great
Good points:
- Our tour guide, Sam, was friendly and attentive. He communicated well with us prior to the tour.
- It was a small tour of only four people
- Sam drove us around in a very nice Tesla and showed us five spots
Not so good:
-Although his Tesla was nice, it was uncomfortably small for four people. None of us are large people at all yet it was a tight fit in the back seat. If anyone had been heavier, would not have been tolerable.
-Sam’s English was subpar at best so it was quite difficult to understand what he was trying to say. I believe that a tour guide claiming that his tour is in English should be proficient in the language.
- He lacked sufficient knowledge about Auckland so he was unable to answer basic and simple questions about what we were seeing.
-At the end of the tour, Sam heavily pressured us for a tip. His behavior at this point was rude and completely inappropriate and made us quite uncomfortable.
事業者からの返答
Thank you for taking the time to share your feedback. We’re glad to hear that you appreciated the small group size, the range of locations visited, and Sam’s efforts to be friendly, attentive, and communicative before the tour.
At the same time, we’re genuinely sorry to learn that parts of your experience did not meet expectations. Your comments regarding vehicle comfort, clarity of communication, depth of local knowledge, and especially the situation at the end of the tour are concerning to us. This is certainly not the experience we aim to provide, and we understand how uncomfortable that must have felt.
We take all feedback seriously and will be addressing these points directly to ensure future guests have a more comfortable, informative, and respectful experience. Thank you again for bringing this to our attention—we truly value your perspective and the opportunity to improve.
J
Janis_K
November 28, 2025 · via Viator
Auckland City Highlights Tour
It was absolutely amazing and beautiful! Sam, our tour guide, did an incredible job. He was very friendly, professional and knowledgeable about all the beautiful places he took us to. We are happy to give Sam and this tour a 5 Star rating and would definitely recommend it to anyone. ❤️
事業者からの返答
Thank you so much for your wonderful review! We’re thrilled to hear that you had an amazing and beautiful experience. Sam will be delighted to know that his friendliness, professionalism, and knowledge made your tour so memorable.
We truly appreciate your 5-star rating and your recommendation — it means a lot to us. We hope to welcome you back on another adventure soon!
E
Eva_K
October 25, 2025 · via Viator
We booked this tour...
We booked this tour because we had been to Auckland several times before and wanted to see something different. Sam did not disappoint. He contacted us the day before to confirm the meeting point. After picking us up, he took us to the various stops. At each stop he provided interesting background information and took pictures which he sent to us at the end of the tour. At each stop, he knew the best picture spots to best capture the experience. He noticed my husband was having some mobility issues, so offered to customize the tour to accommodate him. He was also very good about minimizing the amount of walking he had to do. We ended the day at Mission Bay with ice cream from Movenpick. What a wonderful way to end the day!
事業者からの返答
Thank you so much for your wonderful review! We’re delighted to hear that you enjoyed exploring a different side of Auckland with Sam. It’s great to know he made your day comfortable, informative, and memorable! We truly appreciate you choosing to spend the day with us and hope to welcome you back for another adventure in the future.
S
Samantha_W
October 16, 2025 · via Viator
Highly recommend this tour
I only had a short time in Auckland and this half-day tour was the perfect way to experience the city’s highlights without feeling rushed. The small group size made it feel more personal, and our guide (Sam) was excellent—knowledgeable, friendly, and full of interesting local insights and history that added real depth to the experience.
Perfect for first-time visitors who want a solid overview of Auckland’s geography, history, and lifestyle. Highly recommend it if you're short on time but want to get a real feel for the city.
事業者からの返答
Thank you so much for your wonderful review! We're thrilled to hear that our half-day tour provided the perfect introduction to Auckland during your short visit. It's great to know that the small group setting helped create a more personal experience, and we're especially glad that Sam made such a positive impression with his knowledge and friendly approach. We'll be sure to pass along your kind words to him.
We truly appreciate your recommendation and hope to welcome you back again someday—maybe for a longer stay next time!
