プラハ城と城地区ウォーキングツアー

I’ve joined over 20 sandemans walking tours in the past and almost always enjoyed them. Unfortunately this wasn’t one of them. A) Wrong info - Wrong instructions on Sandemans website to pre-purchase transport ticket (the website also listed the old price making it confusing to ensure I did buy the right one). Considering I rushed to pre-purchase the ticket right before the tour, it was annoying to immediately be told it’s included. B) Tour guide approach to wrong info - When I raised the info on the website, I was dismissed by the guide Lyle who simply complained about how the website is wrong and how he paid marketing fee to Sandemans. Nothing mentioned about reaching out to sandemans to ensure this is fixed for future tours. When I also tried to raise that the price listed on the website was wrong and confusing, he cut me off. I tried to explain 4 times and each time he simply cut me off and refused to let me finish a single sentence. Mind you, the tour hasn’t even begun yet so I wasn’t disrupting the tour. C) Tour guide style - The tour wasn’t the most interesting, the guide had a tendency to simply throw facts at you talking quickly as his guiding style (similar with the free walking tour with the same guide) as if quoting 1000 facts in 5 mins alone was all it took to engage a crowd and impress. I’ve attended many sandemans tours whereby the guide is able to engage, tie themes and main takeaway points and key events together in a cohesive and easy to understand manner. Unfortunately this wasn’t one of them. While the guide was helpful after the tour in directing us out of the castle area, ultimately the tour wasn’t of the standard I have come to expect from Sandemans.

It does not actually include an interior tour. Otherwise, it was interesting and fun. Our guide was helpful and knowledgeable.

We had Brandon as our tour guide and he was amazing! We learned so much about Prague's history and he was extremely knowledgeable and engaging! Highly recommended this tour to anyone that is visiting!

Disappointed in the guide. While he was very nice, he lacked energy and we found him very difficult to understand, he was Engligh speaking but with very strong accent that made it hard to understand much of what was said. Additionally beginning of the tour was stopped in close proximity to nearby fast driving traffic which also contributed to difficulty hearing/understanding. Would have liked to been able to engage and understand more.

Jan was very knowledgeable and super friendly. He made the tour a great experience. Our only disappointment was that when we booked, entry fee to the church was included but when we got there, were told it was an error and should not have been included so we did not get to enter the church. Very disappointed in the tour company but NOT Jan’s fault.

David a total freak! It took us to the Castle being a very large group, with a lot of order and attention, but above all giving us a lot of information, with luxury of details and stories that really made the experience very valuable. Thank you David!!!

Your was good, considering it was a very wet day...all outdoors no interior tour included.toir guide was friendly and helpful

It was an amazing tour. The tour guide was very smart ´and knowledgeable. He did an excellent job explaining everything to us. I enjoyed seeing all of the historical monuments

There is no entry to anything. I was hugely disappointed with that. For some reason I was lead to believe I would be. PLUS I had to be a tram ticket for us both. In the past, Viator has included everything in their tour (except gratuities/food/fluids)

Lot of history especially on the churches which I found a bit much wasn’t an interest for me.?but the guide paved was really good