A truly recommended walk, the forests are impressive, their colors so special. I recommend it.
事業者からの返答
¡Muchas gracias por tu comentario! Nos alegra un montón saber que disfrutaste de la experiencia y de nuestro servicio. Esperamos tener el placer de recibirte de nuevo a bordo muy pronto.
D
Dream58780397573
July 31, 2026
Scam!
This was a scam. There was no English speaking guide. If you want to go on the ferry, buy a ticket on your own. Don’t do this!!!
事業者からの返答
Your comment is not related to our service. You've contacted the wrong operator.
1
14maritap
June 8, 2026
Patagonian Inspiration
A different and wonderful way to enjoy the natural beauty of Patagonia. Victoria Island offers stunning landscapes and a peaceful atmosphere, making it a perfect getaway during a visit to Bariloche. Enjoying a few wonderful days with my partner is an unforgettable experience for nature lovers.
事業者からの返答
Queremos agradecerte sinceramente por haber confiado en nosotros y haber elegido este Tour para tu experiencia. Esperamos que hayas disfrutado cada momento, tu satisfacción es nuestra mayor recompensa y nos impulsa a seguir ofreciendo experiencias únicas y memorables.
I
ivannaazuln
April 13, 2026
A lovely walk
Beautiful landscapes, crystal clear waters and stunning orange color of the arrayans, if you go to Bariloche it is a must visit excursion. We'll be back with my partner.
事業者からの返答
Queremos agradecerte sinceramente por haber confiado en nosotros y haber elegido este Tour para tu experiencia. Esperamos que hayas disfrutado cada momento, tu satisfacción es nuestra mayor recompensa y nos impulsa a seguir ofreciendo experiencias únicas y memorables.
F
Flyer33266712803
April 8, 2026
Boom with Caucau.
The only reason for two stars is because the landscapes are gorgeous. But the company itself is a scam. I paid a total of over $300 for an English speaking guide to leave at 11 am for a 6 hour trip. This was confirmed not once but twice. Later that day at 9pm I receive the voucher for a trip at 1pm. No English speaking guide. 5 hours trip. Here’s the kicker: the company closed at 6pm so obviously no way for me to complain to anyone. I highly encourage TripAdvisor to remove this offer from your site as it is a reflection on your business as well.
事業者からの返答
Thank you for sharing your opinion. However, this review was posted on the wrong profile, as the situation you describe does not correspond to our company or the services we offer.
We recommend that you verify which provider you made your booking with and, if necessary, update or move your review to the correct company to avoid confusing other travelers.
If you believe this comment is directed at us, please contact us directly so we can clarify the situation and assist you appropriately.
J
Jill_H
April 7, 2026
Book directly at the tour company - skip Viator
The upcharge from Viator was highway robbery. The tour itself is fine but we paid a LOT more than all the other tourists. I expect to pay for the convenience but what we paid was outrageous.
事業者からの返答
We want to thank you for trusting us and choosing our Tour. We hope you enjoyed every moment, we are so happy and we are going to continue offering unique and memorable experiences. Thank so much!
P
P6833LFfrancom
February 27, 2026
Excellent everything
The catamaran is amazing, very comfortable and with beautiful views. In Arrayanes National Park, we did a very nice hike. You can take some good pictures. We had a great time.
事業者からの返答
Queremos agradecerte sinceramente por haber confiado en nosotros y haber elegido este Tour para tu experiencia. Esperamos que hayas disfrutado cada momento, tu satisfacción es nuestra mayor recompensa y nos impulsa a seguir ofreciendo experiencias únicas y memorables.
S
sergioarturoo2023
February 26, 2026
Cute excursion
The walk is wonderful. Dreamscapes. Attention from impeccable staff. Super recommended.
事業者からの返答
Queremos agradecerte sinceramente por haber confiado en nosotros y haber elegido este Tour para tu experiencia. Esperamos que hayas disfrutado cada momento, tu satisfacción es nuestra mayor recompensa y nos impulsa a seguir ofreciendo experiencias únicas y memorables.
L
LorW2014
February 18, 2026
Tripadvisor Daylight Robbery
We paid £327 for two people for this trip to commence in the morning. The afternoon before, we were contacted to say there had been an error in the system and there was no English on the morning trip. Because of being informed less than 24 hours before, we could not cancel and get a refund. They moved us to an afternoon tour. The meeting point was at Turisur, an excursion agency who had prices showing for this tour. Their price was equivalent to just under £150.00 for us both. DO NOT USE Tripadvisor, just book at any agency in Bariloche and save a fortune.
There are additional charges to pay at the embarkation of 23 USD each as National Park Entry and Boarding fee.
It takes almost an hour to drive to the embarkation port, which is pleasant enough along the lakeside. The boat trip is overly long - in total 2.5 hours. Fine for half an hour but the scenery is the same all the time. A 40 minute stop to do a walk at the Arrayanes Forest and almost two hours at Victoria Island as the boat leaves to take others away and then returns. Victoria Island is pleasant enough but it was an overly long stay. Glad to go for a coffee in their cafe to kill time.
Not back to Bariloche until after 8.30pm, tired and weary after a tedious afternoon.
This was the most expensive and worst trip so far in Argentina. It calls it “Unforgettable”,but we will always remember it as the biggest rip off!
事業者からの返答
We want to thank you for trusting us and choosing our Tour. We hope you enjoyed every moment, we are so happy and we are going to continue offering unique and memorable experiences. Thank so much!
M
markbT7242JK
February 6, 2026
Tour is a gross misrepresentation, avoid
The tour was a misrepresentation of the tour.
1.) There was NO tour guide provided by the TripAdvisor company offering the tour.
2.) The tour was sold to include and provided by an English professional tour guide. The tour was provided in Spanish by the boat operator guide (who spoke minimal Englisg), who had no relationship with the TripAdvisor company/person that bought us boat tickets.
3.) When I contacted the tour operator listed by TripAdvisor at the port, I was told to go to the boat operator booth and the tour guide and group would meet us. The individuals working the booth had no idea who sold us our tickets and recommended we get on the boat.
4.) We could have purchased the boat tickets (Turisur) at approximately 1/2 price of product sold on TripAdvisor. Note: Tour is in Spanish.
We will be working to get a refund and removing this tour from Trip Advisor.
1人が参考になったと回答
事業者からの返答
Hello, we sincerely apologize for what happened during the tour and understand your frustration. The situation with the guide did not meet the standard of service we offer or what you paid for. We have already taken the necessary steps to correct this issue and prevent it from happening again. We appreciate your feedback, as it helps us improve, and we hope to have the opportunity to provide you with a better experience in the future.
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