The trip was advertised as a sunrise tour, but we were the last balloon up and it was half an hour after sunrise. The balloon arrived at the starting point after all of us passengers had arrived. So the air and heat came in, it took almost 45 minutes. My husband and I were second in line to board the basket, but all Turkish speakers were prioritized so we were left in our respective cabins and could not communicate with each other. The trip was also supposed to last at least 50 minutes in the air, but it was only 35 minutes. So you don't get what is advertised.
R
Robin_B
August 23, 2026 · via Viator
Great experience!...
Great experience! Communicated pickup time the night before and brought us to the takeoff site. Up in the air on time to see a perfect sunrise with the iconic balloon view. Incredibly smooth landing! I was anxious before the experience but felt safe and comfortable the whole time.
事業者からの返答
Thank you so much, Robin, for sharing your wonderful experience!
We’re delighted to hear that everything went smoothly, from the pickup to the flight and landing. We’re especially happy that you felt safe and comfortable throughout the experience, despite feeling a little anxious beforehand. Seeing Cappadocia’s iconic balloons during a perfect sunrise is truly a magical experience, and we’re so glad you enjoyed it.
It was a pleasure having you with us, Robin. We hope to welcome you back to Cappadocia again someday!
S
sergioll2023
June 13, 2026 · via Tripadvisor
Visiting Cappay
We had Tolga as our pilot inside the hot air balloon. He was phenomenal. He made us laugh. He maneuvered the balloon in such a precise manner that all inside didn’t miss a thing. It was one of the most beautiful experiences in my life. Thank you Tolga, you are awesome.
事業者からの返答
Dear Sergios,
Thank you so much for your wonderful review.
We are thrilled to hear that your flight with Tolga was one of the most beautiful experiences of your life. Tolga is passionate about creating memorable moments for our guests, and we will be delighted to share your kind words with him.
Combining breathtaking views, laughter, and a smooth flight is exactly the experience we hope to provide, and it means a lot to know we succeeded.
Thank you for choosing Tourla Cappadocia. We hope to welcome you back for another unforgettable adventure in the future.
M
M7567ORsergiol
June 13, 2026 · via Tripadvisor
10/10 Amazing!!
An experience I’ll remember for the rest of my days! Words can’t describe how it felt being up there and seeing that beautiful view. Thanks again Tolga!
事業者からの返答
Dear Felix,
Thank you so much for your kind words.
We are delighted to hear that your hot air balloon experience was so memorable. There is something truly magical about seeing Cappadocia from the sky, and we are thrilled that the breathtaking views left such a lasting impression on you.
We will be sure to pass your thanks on to Tolga, who will be happy to know he helped make your experience so special.
Thank you for choosing Tourla Cappadocia. We hope to welcome you back for another unforgettable adventure one day.
D
Didier G
June 5, 2026 · via Tripadvisor
CEO
Exceptional, very well organized.
事業者からの返答
Cher Didier,
Merci beaucoup pour votre aimable commentaire. Nous sommes ravis d'apprendre que vous avez vécu une expérience exceptionnelle et que vous avez apprécié notre organisation.
Votre satisfaction est la plus belle récompense pour notre équipe. Merci d'avoir choisi Tourla pour votre aventure en Cappadoce.
Au plaisir de vous accueillir à nouveau !
5
522zachn
April 12, 2026 · via Tripadvisor
Great unreal experience
Pickup was right on time, and communication was professional from start to finish. Watching the sunrise up in the air was absolutely breathtaking a truly magical moment. Everything was smooth, safe, and well organized. Excellent tour. Well done!
事業者からの返答
Dear Zach,
Thank you very much for your kind review.
We are truly delighted to hear that you enjoyed the services you received. It means a lot to us to know that your experience met your expectations.
It would be our pleasure to welcome you back again in the future.
Until next time!
W
Winnie_H
April 11, 2026 · via Viator
WARNING: Do not book!
I always book my activities on Viator ahead of time so that I am well-prepared and have peace of mind. My trip is this April and I booked this hot air balloon ride back on December 1. Beginning of April, I get an email saying “ Reservation canceled
Unfortunately, the tour operator for Hot Air Balloon Ride at Sunrise in Goreme, Cappadocia had to cancel your reservation.” I called Viator to see why and they said the operator did not provide a cancellation reasoning. My prediction is that operator was optimizing their profits because I booked for $594 and after operator cancelled, the tour was $907. I would have to rebook at an increase of $312!!! I advocated to Viator customer service to have it rebooked for me with the original price in the form of a $312 refund and it was done. Viator should not allow operators to cancel without valid reason other than greed.
If you do decide to book with this operator, just know their tour runs late. Most balloons were already in the air for a long time and we only started going up after sunrise.
事業者からの返答
Dear Winnie,
Thank you for your review and for choosing to fly with us.
We truly understand how frustrating this situation must have been, and we sincerely apologize for any inconvenience caused. Hot air balloon prices in Cappadocia are highly dynamic and vary depending on seasonal demand and operational factors. In your case, your reservation was cancelled in advance because the April pricing had not been correctly finalized at the time of your booking.
Please be assured that this was not related to profit optimization, but rather due to pricing policy adjustments based on the season.
We are glad to hear that Viator was able to assist you and resolve the pricing difference. However, we genuinely wish you had reached out to us directly at the time — we would have been more than happy to find a solution and ensure your experience met your expectations.
Your feedback regarding the flight timing is also very valuable to us. While we always aim to take off before sunrise, on your specific booking day there was a slight delay due to operational conditions. This is not our standard practice, but occasionally such delays may occur due to aviation permissions or logistical factors.
We truly appreciate your feedback, as it helps us improve our services and communication. Should you visit Cappadocia again, we would be delighted to welcome you and provide you with an even better experience.
Kindest regards.
V
Vacation61020221988
January 3, 2026 · via Tripadvisor
Super professional and great service!
From the initial booking up until the day of our trip everything was super super professional and Baris communicated efficiently and promptly always!
I would book with them any day!
事業者からの返答
Thank you very much for your wonderful review!
We are truly happy to hear that everything, from the initial booking until the day of your flight, was smooth and professional.
It means a lot to us to know that our communication and service met your expectations. On behalf of our entire team, thank you for trusting us with such a special experience.
We would be delighted to welcome you back anytime for another unforgettable flight in Cappadocia!
S
shakirah_m
January 3, 2026 · via Viator
Exceptional!
The team is super professional and everything was really great! I would re-do any day! Thank you Baris!
事業者からの返答
Dear Shakirah,
Thank you very much for choosing to fly with us and taking your time to leave a review for us. We are delighted to hear that you had a great time. It would be our absolute pleasure to welcome you back in the future. Cheers!
B
B479ZRjeanp
October 28, 2025 · via Tripadvisor
Best rate for the best experience
After three days of cancellations due to the weather, we finally got to experience an unforgettable hot air balloon flight in Cappadocia all thanks to Tourla! They offered the best rate, the smoothest flight, and everything was perfectly organized. The team was incredibly professional and friendly from start to finish. Recommended!
事業者からの返答
Thank you so much for your wonderful feedback! We’re truly delighted to hear that you finally had the chance to enjoy your hot air balloon flight after the weather delays, and that it turned into an unforgettable experience.
Your kind words about our team and organization mean a lot to us. We always strive to deliver the smoothest and most memorable flights in Cappadocia.
We truly appreciate your recommendation and hope to welcome you back again someday for another beautiful sunrise over Cappadocia!
Goremeの類似ツアーを比較
最安値: Full Day Cappadocia Tour( Red Tour + Underground City ) — $18
最高評価: Cappadocia Hot Air Balloon Ride / Royal Balloon — 5.0 (8,432 件のレビュー)