ロベン島フェリーチケット＆ガイド付き刑務所ツアー（送迎付き）

What a pleasure it was to share this remarkable experience with you. Thank you for taking the time to leave such a thoughtful review. Knowing that the tour made a lasting impression on you is incredibly rewarding. Robben Island is a place of great historical significance, and I am honoured to have been part of your journey in discovering its powerful story. Your recommendation is greatly appreciated, and I hope your memories of Cape Town stay with you for many years to come.

Your kind words are greatly appreciated. It is rewarding to know that the tour was both engaging and educational, leaving a lasting impression of this important historical landmark.

We are pleased to hear that you found the experience both memorable and inspiring. Having the opportunity to learn from a former prisoner offers a unique and powerful perspective on this important chapter of history. We're also delighted that you enjoyed a whale sighting on the return ferry, making the day even more special. We truly appreciate your support and hope to welcome you on another tour in the future.

Thank you for your feedback. We're glad you found the guide knowledgeable. While the prison may not have met your expectations, we hope the stories and history shared during the tour provided valuable insight into this important heritage site. We appreciate your comments and thank you for visiting.

We are truly grateful to hear that you had such a meaningful experience visiting Robben Island. We’re especially pleased that the former prisoner guides made the history come alive in such a powerful way, and that the ferry logistics and overall organisation met your expectations. Your kind words are greatly appreciated, and we hope to welcome you again for more memorable experiences in Cape Town.

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Thank you for taking the time to share your feedback. We are sorry to hear that your experience did not meet your expectations. We would like to clarify that our service includes much more than only providing the Robben Island ticket. Due to the high demand and limited availability of official tickets, many visitors struggle to secure bookings directly. Our package is designed to offer convenience, confirmed reservations, transport assistance, customer support, and a smooth overall experience for travelers visiting Robben Island. We always aim to communicate clearly what is included in the tour, and we value all feedback as it helps us improve our service further. Robben Island Museum operates the official ferry and guided island tour, while we assist guests with the planning, logistics, and booking process. We appreciate your comments and wish you all the best during your travels in South Africa.

Thank you for your kind words. We truly appreciate your feedback. It’s great to hear that you found the itinerary well planned and the experience seamless from start to finish. Providing insightful, reliable service is always our priority, and we’re glad we could deliver that for you. We hope to welcome you again for another memorable experience.

We sincerely apologize for the inconvenience caused by the cancellation due to inclement weather. We understand your frustration and regret any disappointment this may have caused. Please be assured that your refund is being processed in line with our standard procedures and will be completed within the stated timeframe. We appreciate your patience and understanding.

Thank you for your feedback, and we sincerely apologize for the inconvenience caused by the cancellations. As previously explained, the first cancellation was due to an unexpected mechanical boat issue, and the second was based on safety assessments regarding sea conditions. While we understand your concerns, guest safety remains our highest priority. We would like to confirm that your refund has now been successfully processed. Please allow a few working days for the amount to reflect in your account, depending on your bank. We truly regret the disruption to your plans and appreciate your patience. Your feedback is important to us, and we are continuously working to improve our service.