I reached out for the tour operator when things weren’t going according to plan and the lady on the phone (I forgot to ask her name) was super kind and helpful. The tour guy (mr.g) was very kind too and explained many things to me. I went with my sis and the experience was great for us 😄 even though it was very crowded 😬 at the lakes (expected during this high season).
事業者からの返答
Thank you so much for taking the time to share your wonderful feedback with us! We’re thrilled to hear that you and your sister had a great experience on the tour, despite the crowds—it’s definitely a busy time of year, but we’re glad it didn’t take away from your enjoyment.
It’s lovely to know that both our team member (we’ll make sure to pass along your kind words to her!) and Mr. G were helpful and made your trip more enjoyable. We truly appreciate your recognition of their efforts—they’ll be so happy to hear your positive comments.
Thank you again for choosing our tour, and we hope to welcome you back for another adventure in the future!
8
886millyg
June 27, 2025 · via Tripadvisor
Banff area tour
Sean our tour guide was very friendly and helpful . We visited about 4 spots in our tour - all of which I felt we had just the right time to look around at each site. Sean was always on time to pick us up from each designated location and was a great driver. Was so nice to visit all these popular areas in banff without having to worry about the driving or parking.
事業者からの返答
Thank you so much for your wonderful feedback!
We’re delighted to hear that you enjoyed your tour of Banff and that Sean provided such a friendly, helpful, and punctual experience. It’s great to know you felt the timing at each spot was just right and that you could relax while exploring these beautiful areas—we aim to make every tour stress-free and memorable!
Your kind words mean a lot to us and to Sean. We’ll be sure to share your compliments with him—he’ll be thrilled to know he made your trip special.
We hope to welcome you back for another adventure soon!
Warm regards,
M
Matt_R
August 8, 2024 · via Viator
Trip changed at the last...
Trip changed at the last minute from three hours at Lake Louise and two hours at Moraine Lake to shorter stops at those locations and also stops at Emerald Lake and Marble Canyon. On an overcast and drizzly day that was less than ideal for hiking, the added stops were much appreciated.
事業者からの返答
Thank you so much for letting us know that you enjoyed Emerald lake and Marble Canyon.
Thank you for your supporting .
S
Scott_S
July 7, 2024 · via Viator
Excellent tour guide
Caleb was a great tour guide. Very knowledgeable and made the trip fun. Excellent views and nice short hikes.
事業者からの返答
Thank you for taking the time to share your wonderful review with us! We are thrilled to hear that you had such a positive experience with Caleb as your tour guide. It’s fantastic to know that his knowledge and enthusiasm added to the enjoyment of your trip.
We’re also glad you appreciated the excellent views and the nice short hikes. Your kind words motivate us to continue providing exceptional experiences for our guests.
We look forward to welcoming you back for another adventure soon!
Warm regards,
Calgaryの類似ツアーを比較
最安値: Lake Louise Moraine Lake Emerald Lake from Banff Canmore Calgary — $50
最高評価: Explore Banff National Park Premium Day Trip — 5.0 (1,162 件のレビュー)
最短: Lake Louise, Moraine Lake, Banff Tour from Calgary/Canmore/Banff — 8–10 時間
