Great guides, great experience. The best money we spent on our trip. We had a blast on the Zambezi while also getting to appreciate the falls from a different perspective.
事業者からの返答
Thank you so much for your wonderful review! We’re thrilled to hear that you had such a great time on the Zambezi and enjoyed seeing the Falls from a different perspective. It was a pleasure having you with us, and we truly appreciate your kind words about our guides. We hope to welcome you back for another adventure on the Zambezi someday!
Z
Z2351BBemilyd
September 12, 2026 · via Tripadvisor
So much fun
This trip was amazing. It was so fun and we would definitely recommend. We stayed in Victoria falls for a couple of nights and this was by far our favourite adventure. The tour guides are super friendly, experienced and very helpful. Don’t miss out on this trip. BOOK IT
事業者からの返答
Thank you so much for your wonderful review! We’re absolutely delighted to hear that you had an amazing time and that our adventure was one of your favourite experiences during your stay in Victoria Falls.
It was a pleasure having you with us, and we truly appreciate your kind words about our guides. We’ll be sure to share your feedback with the team. Thank you also for recommending us!
We hope to welcome you back to Victoria Falls and the Zambezi for another unforgettable adventure in the future.
Warm regards,
Howard
HSM Adventures Tours & Safaris
C
CHRISTINA_B
September 5, 2026 · via Viator
Thrilling Adventure
Had white water rafting on my bucket list for 30 years and, wow, what a way to do it on the Zambezi river. It was such a great day with friendly guides, thrilling adventure, stunning scenery and a lovely lunch to finish it off. Make sure you wear appropriate shoes for the walk through the bush down to the river and back - it was not easy in strapless sandals!
事業者からの返答
Thank you so much for your wonderful review! It means a lot to us to know that after having white water rafting on your bucket list for 30 years, you finally got to experience it on the mighty Zambezi River with us!
We’re thrilled that you enjoyed the thrilling rapids, stunning scenery, friendly guides, and the lunch at the end of the adventure. We truly appreciate you choosing us to make such a long-awaited dream come true.
And thank you for the great tip about wearing proper shoes for the walk down to the river , definitely something future rafters should take note of!
It was a pleasure having you with us, and we hope to welcome you back to the Zambezi for another unforgettable adventure!
A
achimrothe
August 16, 2026 · via Tripadvisor
Half day Rafting
Great Tour! Very Well organized, very nice Guides!
事業者からの返答
Thank you so much for your wonderful review! We’re delighted to hear that you enjoyed the tour and found it well organized. It was a pleasure having you with us, and we truly appreciate your kind words about our guides. We hope to welcome you again in the future! 🙏
M
Maurizio_R
August 14, 2026 · via Viator
The company is managed...
The company is managed by the local owner with a young crew that is very empathetic, capable, and helpful. Reaching the boarding point is quite strenuous (about 45 minutes from the top of the gorge to the river through very steep bush, same thing on the way back uphill). The rapids are beautiful, about 3 hours of rowing. A beautiful and exciting experience, amazing landscapes!
.
事業者からの返答
Grazie di cuore per la splendida recensione! Siamo davvero felici che abbiate apprezzato l’esperienza, le nostre rapide, i paesaggi e soprattutto la professionalità e disponibilità della nostra giovane crew.
Il percorso per raggiungere il fiume è certamente impegnativo, ma siamo lieti che la bellezza e l’emozione del rafting abbiano reso tutto ancora più speciale. È stato un piacere avervi con noi e condividere questa fantastica avventura sullo Zambezi!
Speriamo di rivedervi presto per una nuova avventura!
9
987abelh
July 20, 2026 · via Tripadvisor
Wow !
Awesome and once in a lifetime experience. A must do !!
事業者からの返答
Thank you so much for your wonderful review! We’re thrilled to hear that you had an awesome and once-in-a-lifetime experience with us. It means a lot to know that you consider white water rafting a must-do activity. We truly appreciate your support and hope to welcome you back for another unforgettable adventure on the Zambezi River!
M
michaelfV8124NG
July 15, 2026 · via Tripadvisor
HSM Zambezi River rafting
Awesome day out with Howard, King James and the team. Looked after us, fed us and got to see some of their beautiful home villages. Highly recommend..
事業者からの返答
Thank you so much for your wonderful review!
We’re delighted to hear you had an awesome day with Howard, King James, and the team. It was a pleasure showing you around, sharing a meal, and giving you the opportunity to experience our beautiful local villages. Your kind words and recommendation mean a lot to us.
We truly appreciate you choosing to travel with us, and we hope to welcome you back for another unforgettable adventure in the future! Safe travels!
D
DCDV
April 26, 2026 · via Tripadvisor
DO NOT BOOK DURING SEASONAL CLOSURE-- this is a bait and switch!
To be clear, I cannot review the Half Day Zambezi River White Water Rafting. I booked it at a time that the full seasonal closure was in effect (though the tour operator still accepts reservations!). The operator reached out through both Tripadvisor and by Whatsapp to propose I do the Upper Zambezi River float as an alternative (while collecting the full fee for the White Water tour). I ultimately agreed, wanting to at least get onto the water and support rafting guides who must take on other tours when the Lower Zambezi is closed.
On the day of the tour (April 26), the guides arrived an hour earlier than agreed. I scrambled to get ready so we could leave by about 7:45am. We drove 40 minutes or so into Mosi Oa Tunya National Park and to the river bank. The raft was ready by about 9:00am and we were on the water. But by 10:00am we were already making our way towards shore and as the guides were packing up they offered me lunch! I declined and said that if this was the end of the tour I'd rather just be taken back to my hotel.
In all, I spent more time on the road than on the river. And the tour operator HSM Adventures refuses to provide a partial refund, offering a number of excuses for why this tour "might not have met expectations". Mind you, I paid for an experience that is advertised as lasting ~6 hours and got one that lasted half of that. DO NOT FALL FOR THE BAIT AND SWITCH.
事業者からの返答
Thank you for taking the time to share your feedback, and we truly appreciate your understanding regarding the seasonal closure of the Lower Zambezi rafting.
We would like to clarify that during this period, rafting activities are not permitted due to high water levels for safety reasons. As communicated in advance, we offered the Upper Zambezi River Float as an alternative so that you could still experience the river, and we appreciate your willingness to proceed with this option.
Regarding your concerns, we sincerely apologize for the early pick-up and any inconvenience caused, as well as for the shorter duration of the activity compared to your expectations. Your feedback is important to us, and we take it seriously as we continuously work to improve our operations and communication.
To clarify, a partial refund was processed through the booking platform, in line with the resolution agreed upon. We always aim to be fair and transparent in such situations.
We regret that the experience did not fully meet your expectations and appreciate your support for our guides during the high-water season. Your comments help us improve, and we hope to have the opportunity to provide you with a better experience in the future.
S
sebastianhR3621XS
March 19, 2026 · via Tripadvisor
Great experience and highly recommend
Had an amazing experience. The staff were friendly and knowledgeable. I fell in the river and the staff were quick to pull me out. I felt safe the entire time. Highly recommend. A half day is lots of adventure as well
事業者からの返答
Thank you so much for your wonderful review!
We’re absolutely delighted to hear that you had an amazing experience with us. Our team works very hard to ensure every guest feels safe, supported, and fully enjoys the adventure, so it’s great to know that even after falling into the river, you still felt confident and well taken care of.
Half-day rafting really does pack in plenty of excitement, and we’re glad you got to experience just how adventurous and fun it can be!
Thank you again for the recommendation , we truly appreciate it and hope to welcome you back for another adventure in the future!
7
742kristalg
March 15, 2026 · via Tripadvisor
Amazing, thrilling adventure, outstanding crew!
My experience was exceptional! From the pick up, safety training, the traverse to and from the river to the equipment and the spectacular team. The team is diligent in keeping the guests safe, while ensuring they are having an incredible time. They are caring, compassionate and patient to all ages and abilities. I highly recommend this amazing group of rafters, and look forward to returning for another day of adventure!
事業者からの返答
Thank you very much for your exceptional review.
We are truly pleased to hear that you had such a memorable experience with us, from the pick-up and safety briefing to your time on the river with our rafting team. Guest safety, comfort, and enjoyment are always our top priorities, and it is very rewarding to know that our team’s diligence, care, and professionalism made a positive impact on your adventure.
Your kind recommendation means a great deal to us, and we sincerely appreciate you choosing to raft with HSM Adventures. It was a pleasure hosting you, and we look forward to welcoming you back for another exciting day of adventure in the future.
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