The tour guide was great but the hotel that they put us in wasn’t the one advertised the hotel was dirty and in the middle of nowhere. Extremely dissatisfied with viator and this was the last thing I will ever book from them. Ended up looking for another hotel waisted half of the day on that. Horrible horrible experience specially for what we paid for. I have requested a refund and still haven’t heard back
事業者からの返答
Dear Laura, our apologises for your big hotel expectations, as there isn't any big hotels in Göreme centre, only average boutique hotels. We didnt advertised any hotel name or hotel photos with any deatils. If you check the tour details part, we only mentioned (Accommodation included: Clean and comfortable hotel will be arranged with very good breakfast to start your day !).
At your arrival check in, because very early morning and room check in normally after 12 and you called me that you dont like this hotel for any reasons. Our choose of hotels is in the Göreme centre which is heart of the Cappadocia. Except the hotel situation, I believe everything else with the tours has gone accordingly and we/yourself even added some extras to the program. Thank you for sharing your thoughts with us.
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Paula_V
September 25, 2024 · via Viator
Unforgettable!
It was an extraordinary experience! The representative of the Funland tour Operation, Sercan—Viator Çiftçioğulları, was impeccable! He was polite and attentive to my questions at all times. Turkish people are so welcoming!
I made a quick trip, which meant I took a very early flight from Istanbul, although Serçan offered to change it for the night before. If you are not a morning person, I suggest leaving in the evening (:
I paid separately for the ballroom flight to the company Serçan indicated. It was one of my most stunning experiences!
I highly recommend this experience and Seçan as your tour operator!
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W6805EDrogerh
July 1, 2024 · via Tripadvisor
Excellent
Our 2 days in Cappadocia excursion will remain memorable for us.
From day one very cooperative and gave detailed instructions of everything what we will do and see.
Because of the wind conditions baloon flights were cancelled and they got us on the next day, which we had to extend one more day (they assisted us with this) We throughly enjoyed every moment of it !
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6
641kayu
July 1, 2024 · via Tripadvisor
Amazing Experience
What an incredible experience from start to finish.
From fantastic customer service to knowledgeable ground crew, they take care and arrange everything very quickly and smoothly.
Every strip of the journey was great experience, the balloon ride was just awesome, Cappadocia is very unique with beautiful and colourful landscape view.
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5
542magazinm
June 24, 2024 · via Tripadvisor
Totally recomended!
We really enjoyed this tour and definitely would recommend.
We had full 2 days to complete both North and South Cappadocia, our tour guide Diana brought us to many places and it's a good tour to learn about Cappadocia in full.
We learned a lot and the whole experience was great.
