I do not recommend this private tour. We purchased the tour expecting to meet with Nickoy Lumbley, who is the person we communicated with before the tour. He said that HE would pick us up at 10:30am and it would be a customized tour based on what we wanted to do. We explained that we wanted a tour that went over the history and culture of Jamaica and didn’t want to do anything touristy or go do major shopping. On the day of the tour, I got a phone call from someone else at 9:45 asking me where I was. I explained that I was supposed to start my tour with Nickoy at 10:30 and the person got angry with me for not being at the pickup point 45 minutes early and he told me that Nickoy asked him to do the tour instead. I tried to speak with Nickoy, but he just passed me back to the angry man, Darius. I ended up having to go with Darius, who was angry the whole tour. He had road rage, almost got into an accident, yelled at the other motorist, and was not an actual tour guide. He told us that he was giving us a city tour and didn’t actually know anything about history when asked. He brought us to a shopping plaza and left us in a store. Then he drove us around to look at houses. We feel like we were scammed and are very upset that our only day in Jamaica was spent with this person.
事業者からの返答
I sincerely apologize for the experience you had with Good Life Tours. This is not the level of service or experience that we stand for, and I completely understand your disappointment.
Unfortunately, I became seriously ill with the stomach flu shortly before your tour, which resulted in the sudden change of driver. I was doing my best to find someone I trusted to take care of your tour because I did not want to cancel on you or leave you without the opportunity to experience Montego Bay.
However, I want to be very clear that the behavior and service you received from the assigned driver were not acceptable. I take full responsibility for allowing this situation to happen, and I have terminated his association with Good Life Tours. He will no longer be conducting tours on behalf of our company.
I truly wish I could have personally been there to make sure you received the experience I had promised you. Your trust means a lot to me, and I am genuinely sorry that we fell short of that standard.
A
Andrea_S
September 9, 2026
Excellent Tour
Nickoy was an amazing guide for our group. He was on time, friendly, and provided an authentic Jamaican experience from beginning to end.
One of the highlights of the tour was being able to get away from the tourist-filled areas and see more of the real Jamaica. We enjoyed amazing views, experienced more of the local culture, and had some delicious, authentic Jamaican food along the way.
Nickoy kept the experience relaxed and enjoyable while still making sure everyone stayed on schedule. He also made certain we returned to the cruise port early, leaving plenty of time before departure.
We would absolutely book with Nickoy again on a future visit to Jamaica. For anyone looking for a dependable, personable guide who can provide a more authentic experience of the island, Nickoy/ Good Life Tours comes highly recommended!
D
Damon_J
August 29, 2026
Made our Anniversary Better.
The tour was custom and we got to see some great traditions and culture of Montego Bay! Our tour guide Decoy was fantastic. He even made adjustments to stay with us and make our experience for our anniversary even better!! Will use him for all future air port transfers when flying into Jamaica.
S
Shelby_L
August 17, 2026
Perfect day in Montego Bay
We loved everything about this tour, from the places we went to the food and all the info we got from our amazing tour guide. Would definitely recommend for anyone wanting a special day in Jamaica 10/10
M
Mache_M
August 6, 2026
Jamaica Closeup
Nikoy was an amazing tour guide! He was very knowledgeable about his home and shared much more than we anticipated! The personal touches- visiting his church and eating at one of his favorite restaurants gave an authenticity we were not expecting! When in Jamaica next time, we will definitely look for Nikoy!!!!
E
Elaine_W
July 25, 2026
Awesome customized experience at an unbeatable price.
The custom Montego Bay tour exceeded our expectations from beginning to end! From the initial inquiry and booking process to the professional customer service and our return to the hotel, everything was exceptional.
After booking, I had several questions and sent messages to make sure we would experience the things that were most important to us. Every message received a prompt and helpful response, which immediately gave me confidence that we had made the right choice.
At pickup, our tour guide, Nickoy, arrived on time. The vehicle was immaculate, smelled fresh, and had a great variety of music. Nickoy explained everything we would be experiencing and made sure to incorporate the places and activities I had mentioned in my messages. He shared that he is the business owner and that customer service and customer satisfaction are his top priorities—and that was evident throughout our entire experience.
We wanted to experience everyday life in Jamaica, and Nickoy provided us with an authentic and memorable experience. We traveled through various communities while learning fascinating cultural and historical facts. We visited the local market and downtown Montego Bay, Rose’s Plantation, the Jamaican Cultural Center, Dead End Beach, and many other local sites. We concluded the day with a mountain-top luncheon featuring local tastings and a unique shopping experience.
On our return to the hotel, I mentioned my interest in touring the plantation. Nickoy generously offered to pick me up the following day and take me on the tour. That experience was also incredibly informative and enjoyable.
If you are considering a tour in Montego Bay, I highly recommend booking a customized tour with Nickoy. His knowledge, professionalism, flexibility, and genuine commitment to customer satisfaction made this an outstanding experience. I would definitely book with him again! I must also say top-notch and reasonable cost; unbeatable value. Thanks, Nickoy, for your hospitality.
M
Mimi_F
July 14, 2026
Good deal and an excellent tour
Nickoy of Good Life Tours Jamaica provided an excellent tour for my family. We are a family of 5, and Nickoy's vehicle had plenty of space for us. His vehicle was really clean, comfortable and new. We did 2 customized tours with Nickoy, one to Kingston and one around Montego Bay. Communication was clear and responsive. He let me know exactly when his van will show up and we have no problem meeting him in front of our hotel. I gave him a list of places that we want to visit, and we saw everything we wanted to see. He knows the best places to get food as well, and we had a lovely lunch with him. If I ever go back to visit Jamaica, I will definitely call him up again for another tour. I would definitely recommend Nickoy to others.
Y
Yaa_K
July 9, 2026
Highlight of my vacation
The best part of our Jamaica vacation was this tour! Nickoy is the best, knowledgeable, and shows you places that you wouldn’t typically see on a tour of Jamaica. Since the tour is private, you are able to choose where you wanna go and for how long. You can eat where the locals eat, visit different places, see amazing views. 10/10 experience. Will be doing this tour again when I come back to Jamaica 🇯🇲
L
Lindsey_D
June 24, 2026
Awesome Experience
Great experience, listened to us and what we wanted to do and made adjustments. Incredibly flexible and cared what we wanted to do.
1人が参考になったと回答
J
Jametria_R
June 12, 2026
Nickoy was the best!
This is a great way to see the heart of the city and there is no better way than to experience it through the eyes of such a beautiful soul as Nickoy! He took care of us and made sure we were able to see everything we wanted to see and even shared history of the locations. He will make sure you are always welcome wherever you go. The vehicle was clean well maintained and air conditioning was on point.
1人が参考になったと回答
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