I bought tickets from you, I am until I arrive, thank you until I arrive to make my visit. You didn’t send a Ticket if it happens again for the other Ticket I bought, I’ll cancel everything
事業者からの返答
Dear Guest,
We had sent your tickets by email, but it seems you didn’t receive them. We tried to contact you on WhatsApp, but your registered number was not available there. Later, you contacted us, and we asked for another WhatsApp number to resend the tickets, but you didn’t have WhatsApp.
Then we requested you to connect us with the staff at the entrance. Finally, we spoke with your child and Mr. Zafir at the desk, explained everything, and sent the same tickets to him on WhatsApp so you could enter.
The issue happened only because you didn’t receive the email and didn’t have WhatsApp. We’re really sorry for the inconvenience caused and appreciate your understanding.
Kind regards,
Good Sky Tourism Team
D
DayTrip58930934572
October 7, 2025 · via Tripadvisor
Good to go
Place is amazing I dis so much fun there with my friends everyone felt amazing. The view was nice management was also good
事業者からの返答
Dear Guest,
Thank you so much for your lovely review! We’re delighted to hear you and your friends had such a fun time at the Dubai Aquarium & Underwater Zoo. Your kind words about the management and experience mean a lot to us. Hope to see you again soon!
Best regards,
Good Sky Tourism
A
Andreas_W
August 9, 2025 · via Viator
Very interesting. Many...
Very interesting. Lots of fish and other animals. The tunnel is impressive. Unfortunately, overall smaller than expected and therefore too expensive. I think so.
事業者からの返答
Thank you for your feedback. We’re glad you enjoyed the tunnel, and we appreciate your comments about the size and value — we will take them into consideration to improve the experience.
A
Adnan P
April 4, 2025 · via Tripadvisor
Nice aquarium
I am very satisfied with the customer service I received during my stay. Rogério, the cashier at the counter, is a friendly and accommodating member of staff. When we arrived at the desk, he greeted us and gave us a brief overview of the tickets. Excellent attention, I really liked the Dubai Aquarium, everything was very nice and very clean, I liked the otters a lot and the penguins too. Helpful and very kind Staff
事業者からの返答
Thank you for taking the time to share your valuable feedback and for leaving such a great
review. We are glad to hear that you enjoyed your stay with us and liked the Aquarium. Thank
you again!
A
Arshad A
April 4, 2025 · via Tripadvisor
Lovely and Worth it..
This time we loved the penguins. They were swimming, jumping and taking photos. The kids loved a huge crocodile. And lots of different sea fish. Loved the experience, absolutely worth the effort and money! A must visit for all age groups! Our favourite was the penguins and we had Mobeen guide us and help us look around.
1人が参考になったと回答
事業者からの返答
Thank you for taking the time to share your valuable feedback and for leaving such a great
review. We are glad to hear that you enjoyed your stay with us and liked the Aquarium. Thank
you again!
S
Safari31167526507
April 3, 2025 · via Tripadvisor
The aquarium itself was nice and amazing
The aquarium itself was nice and amazing, and the staff were very polite and knowledgeable. It was an amazing experience, very helpful and courteous 👍I recommend this as one of the five places both adults and kids should visit when visiting Dubai.
事業者からの返答
Thank you for taking the time to share your valuable feedback and for leaving such a great
review. We are glad to hear that you enjoyed your stay with us and liked the Services. Thank
you again!
C
Coastal15272128468
April 2, 2025 · via Tripadvisor
Incredible experience at the Dubai aquarium
My parents and I had an incredible experience at the Dubai Aquarium in March 2025. Our host Terence showed us around the exhibits and shared a candid boat tour with us. We thoroughly enjoyed our time and are so grateful to have had a wonderful time at the Dubai Aquarium! Thank you for letting us in, truly unforgettable! Amazing experience wow.
事業者からの返答
Thank you for taking the time to share your valuable feedback and for leaving such a great
review. We are glad to hear that you enjoyed your stay with us and liked the Services. Thank
you again!
S
Sightsee26275719056
April 2, 2025 · via Tripadvisor
Joyfull
It is a wonderful activity to do with children. The aquarium is beautiful, but even more beautiful is the underwater zoo, which reproduces natural and underwater environments. Overall, it is a nice addition to a trip to Dubai Mall. Part of the day is not even too crowded. The penguin encounter is joyful.
事業者からの返答
Thank you for taking the time to share your valuable feedback and for leaving such a great
review. We are glad to hear that you enjoyed your stay with us and liked the Aquarium. Thank
you again!
A
arunbK9615VL
March 31, 2025 · via Tripadvisor
Wonderful Experience 😍
Wonderful Experience at Dubai Aquarium Underwater Zoo inside Dubai Mall. Me and my family spent a quality time there and enjoyed it and have fun. Highly recommend for all. Thanks to Good Sky Tourism for an amazing day.
事業者からの返答
Thank you for taking the time to share your valuable feedback and for leaving such a great
review. We are glad to hear that you enjoyed your stay with us and liked the Aquarium. Thank
you again!
T
tofazzalh448
March 31, 2025 · via Tripadvisor
Nice Experience at Dubai Aquarium
We really liked the Dubai Aquarium. We had a lot of fun there. We enjoyed a lot here. We took photos and it was the such a nice Aquarium inside Dubai Mall. we recommend it to everyone and thanks to Good Sky Tourism for their excellent service.
1人が参考になったと回答
事業者からの返答
Thank you for taking the time to share your valuable feedback and for leaving such a great
review. We are glad to hear that you enjoyed your stay with us and liked the Aquarium. Thank
you again!
