マサトラン空港からホテルまでのプライベート往復送迎
説明
私たちのサービスは 100% プライベートであり、あなたが定義したマサトランの滞在場所までご案内します。当社は9年の経験とプロフェッショナルなサービスを備え、国内および海外の観光に100%専念する地元の観光輸送業者です。私たちにとって最も重要なことは、お客様の安全と最高のサービスを提供することです。
ツアーオプション
ハイライト
含まれるもの
集合場所と時間
空港でお迎えの際は、お客様のお名前を書いたサインを持ってお待ちしておりますので、すぐに見つけていただけます。ホテルまたは滞在先から空港に戻る場合は、フライトの 2 時間 30 時間前にお迎えに行くことをお勧めします。 注: マサトラン空港はマサトラン内のどこからでも約 30 ～ 45 分かかることを考慮することが重要です。
旅行者の評価
重要情報
- 車いす対応
- 幼児や小さなお子様は乳母車やベビーカーに乗せることができます
- 介助動物の同伴可
- 幼児用の座席があります
- あらゆる体力レベルの方に適しています
レビュー(10)
Wonderful transportation company. Was there when we arrived, at our hotel as scheduled on our departure day, and got us to the airport on time. Highly recommend for a larger group.
Thanks for your comments! They are very important to us! We hope to see you again in Mazatlan!
My husband is a full time wheelchair user and can not walk therefore we try to find a transport company with an accessible vehicle. Viator told me they had that in Mazatlan. I booked it. I then reached out again a few weeks before we left. They confirmed it was accessible. The day we were leaving our flight was delayed due to weather. I messaged them as soon as I knew and they said they would advise the transport company. While in the air I received a message from transport company saying they saw our flight was cancelled and were confirming. I answered that the Regina portion of our flight was cancelled but we were still coming, however two people were not making it now just me and the wheelchair user. They said yes we have room for the wheelchair which made me question the accessibility. I also reached out to Viator again. The transport company told me no it was not accessible but Viator assured me again we would be able to get in with help. Long story short we got to airport and the transport company could not get us in to the van. We had to look for alternative ways to get to resort. They will not refund all of our money as they had to wait at airport for us and we did not cancel. I feel like this is there fault and not ours. Viator is just in it for money. I do not blame the transport company as they told me they told Viator they were not accessible.
Hello, Candice! We regret the confusion; however, we kept you informed about the possibility of assisting your companion in boarding the vehicle. When we didn't receive a cancellation response, we went to the airport to meet you and fulfilled the agreed-upon service. In your case, you didn't even allow us to attempt to help your companion board, preferring to use a taxi, a vehicle that also lacks a ramp. We were always transparent, and you had the opportunity to cancel the service directly with us. We were open to this and emphasized that our vehicles do not have ramps, but we have provided accessible service to several clients without any issues. This is the first time such a misunderstanding has occurred. Unfortunately, your rating affects us as service providers, when our sole objective is to ensure your arrival is pleasant and worry-free. Have a good day!
100% would recommend this company for your round trip to and from the airport. The owner Hector was very attentive and flexible as our initial day of arrival got pushed back a day. Was worried they would just cancel our service, but no he put me at ease and said whenever we flew in day or night they would be there waiting for us. And as is, the driver Juan Carlos was the best. He waited with a sign make sure I would see, once in the van he had cold water waiting for us. On our way to our Airbnb he gave us recommendations to do around town and actually told us good restaurants not just the popular ones. At drop off he asked for our departure day and time we agreed one a time for pickup which ended up getting there 10mins earlier which was appreciated. Great company, with great service would use them again!
Thank so much for your comment. Your feedback means a lot to us. It was our pleasure to have been a part of your experience in Mazatlan. We hope to be a part of your next trip to Mazatlan!
The transportation was amazing especially the driver Carlos. He was prompt, professional and courteous. The van was clean (spotless actually) very spacious and very great temperature for us. The ride was smooth and flawless. The driver was super helpful with helping my mother into the van and out due to her mobility issues.
Hello! Thank you for your comment! It's great to make your trip to Mazatlan a pleasant experience!
Fernando was wonderful. He was very kind and made trip recommendations. The overall cost was extreme but I did not know better. I felt very safe for the entire trip.
Hello, Susan! Thank you for your comment, we hope to see you again in Mazatlán!
Very professional. Clean, neat but more importantly, on time! Plus I felt very safe which is a BIG plus after being in an accident in a previous trip a few years back.
Hello, Nannette! It was a pleasure! Thank you for your recommended, we hope to see you again in Mazatlán!
They were the best in customer service, they were already waiting for us at the airport when we arrived with our name in a board, made it so much easier.
Hello, Pamela! It was a pleasure! Thank you for your comment, we hope to see you again in Mazatlán!
Prompt & profesional, definitely book round trip. Hard to find one way back to airport. Highly recommend.
Hello, Leatha! It was a pleasure! Thank you for your recommended, we hope to see you again in Mazatlán!
The transportation service was perfectly on time, the driver was friendly and very accomodating. I would highly recommend this company!
Hello, Roger! Thank you for your comment! We hope to see you again in Mazatlán!
The experience was incredible. Our driver/ tour guide Hector was great. Got us to where we wanted to go with the best service for an amazing experience. 10/10 recommend GoPacific
Hola, Kenny! Gracias por tus comentarios! Es un placer brindarte nuestro servicio, te esperamos a tu regreso a Mazatlán!
