Great Excursion with a Few Things to Know Before Booking
My fiancé and I did the bamboo river rafting excursion, and overall, we had a really nice experience. Our driver, Ramone, who drove us to and from the excursion, was very professional, friendly, and knowledgeable. He shared some fun facts and information about Jamaica along the way, which made the drive even more enjoyable.
The length of the excursion was reasonable, and I was happy that it wasn’t overly crowded. We had plenty of time to take pictures, relax, and truly enjoy the experience without feeling rushed. We also stopped at a small bar that played good music, and the people there were incredibly nice and welcoming.
The only downside was the additional transportation fee. When we booked the excursion, transportation was included, and I provided our resort information at the time of booking. However, Omega Jamaica Tours charged us an additional $30 per person ($60 total), explaining that the extra fee was due to the location of our resort. I feel this should have been clearly stated in the excursion description or communicated to us before booking, especially since our resort information was provided in advance.
Overall, we enjoyed the excursion and appreciated Ramone’s excellent service. Just be sure to confirm whether there are any additional transportation fees based on your resort location before booking.
事業者からの返答
Thank you for sharing your experience! We’re thrilled you enjoyed the bamboo rafting excursion and that Ramone made your journey enjoyable with his friendly service and Jamaican insights. 🇯🇲
We sincerely apologize for the confusion regarding the additional transportation fee and appreciate your feedback. We’ll work on making these fees clearer during the booking process.
We’re glad you had a great overall experience and hope to welcome you back to Jamaica and Omega Jamaica Tours again soon! One Love! ❤️🇯🇲
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Wander42837835282
September 27, 2026 · via Tripadvisor
Good
It was good but we should make more stops at Luana
事業者からの返答
Thank you for your feedback! We’re glad you enjoyed the experience. We appreciate your suggestion about making more stops in Luana and will definitely keep that in mind for future trips. We hope to welcome you back to Jamaica again soon! 🇯🇲❤️
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Y6609WCebonyj
September 25, 2026 · via Tripadvisor
Driver never came
The tour guide messaged me yesterday and told me the driver would pick me up for my tour at 11am. It is now 11:41am, and after 3 calls and 2 texts trying to locate the driver, I have decided to stop waiting & continue enjoying my vacation. However, I requested a refund because I never got to go on the tour at no fault of my own. This was the only tour I booked and is my last day in Jamaica, so I'm really disappointed that I won't be able to do anything before I leave. I wouldn't book again through this company or the tour guide.
事業者からの返答
Thank you for your feedback. We’re sorry for any inconvenience caused. We did try to explain over the phone that the booking could not be carried out because there was only one person booked, and unfortunately, there were not enough bookings for the tour to operate. We appreciate your understanding and regret any frustration this may have caused.
7
746aaliyaha
August 28, 2026 · via Tripadvisor
Ocean Coral Spring resort
Syd was a great host and driver!
事業者からの返答
Thank you for your review much appreciated see you next time
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yesicac151
August 24, 2026 · via Tripadvisor
Amazing Tour. Excellent Guide. 1000/10
Amazing experience, driver was respectful, on time and trust worthy. Very attentive to our request and went out of his way to make sure we were happy and having an amazing time. Thank you again.
事業者からの返答
Thank you so much for the amazing review! 🙏🏾 We’re thrilled to hear that your driver was respectful, punctual, trustworthy, and went above and beyond to make your experience special. ❤️🇯🇲 It was our pleasure taking care of you, and we can’t wait to welcome you back to Jamaica! One Love! 🌴✨
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fredarickag
June 26, 2026 · via Tripadvisor
Horseback Riding and Bamboo Raft
I really enjoyed my excursion. Rodney was very helpful and professional and went out of his way to ensure that I had a wonderful experience. I would definitely book with Omega Tours again!
事業者からの返答
Thank you so much for your amazing review! 🌴 We’re thrilled you had such a wonderful experience with Rodney. We’ll be sure to share your kind words with him. At Omega Jamaica Tours, we always strive to provide professional service and unforgettable memories. Thank you for choosing us, and we can’t wait to welcome you back to Jamaica for your next adventure! 🇯🇲💚 #OmegaJamaicaTours
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Dahn-Kamryn L
June 6, 2026 · via Tripadvisor
Great experience for my graduation trip
Amazing driver, no weird vibes and he took us to get something good to eat
1人が参考になったと回答
事業者からの返答
Thank you for your kind review! 😊 We’re happy to hear you felt comfortable and enjoyed the experience. Great food and great vibes are all part of the journey! We appreciate your support and look forward to showing you more of Jamaica on your next visit. 🇯🇲✨🚐 #BookWithOmegaJamaicaTours
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Z9166IZmarian
June 1, 2026 · via Tripadvisor
⭐⭐⭐⭐⭐ Amazing Experience with Omega Jamaica Tours!
My experience with Bamboo River Rafting through Omega Jamaica Tours was absolutely wonderful. Our driver, Renardo, was fantastic from start to finish. He was very attentive, professional, friendly, and made sure we were comfortable throughout the entire trip. His hospitality truly stood out and made the experience even more enjoyable.
Our bamboo raft captain, Ricardo, was equally amazing. He was knowledgeable, engaging, and made the rafting experience relaxing, fun, and memorable. The scenery was beautiful, and Ricardo made sure we enjoyed every moment on the river.
I highly recommend Omega Jamaica Tours to anyone visiting Jamaica. The excellent customer service from Renardo and Ricardo made this one of the highlights of our trip. Thank you both for such an unforgettable experience!
🇯🇲❤️🌴 10/10 would book again!
事業者からの返答
Wow! Thank you so much for this amazing review! 🙏🏾🇯🇲❤️
It truly brings me great joy to know that I was able to make your Bamboo River Rafting experience comfortable, enjoyable, and memorable. It was a pleasure being your driver, and I’m grateful you chose Omega Jamaica Tours to be part of your Jamaican adventure.
Ricardo and I are thrilled that you enjoyed the beautiful scenery, the relaxing rafting experience, and the hospitality we strive to provide every guest. Reviews like yours inspire us to keep delivering exceptional service and creating unforgettable memories for our visitors.
Thank you again for your kind words, recommendation, and support. We look forward to welcoming you back to Jamaica for another incredible experience in the future!
One Love and safe travels! 🇯🇲🌴✨
– Renardo & the Omega Jamaica Tours Team ❤️🙏🏾
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dianamG7321FQ
May 13, 2026 · via Tripadvisor
Fabulous
This experience was so fabulous and moreso than I thought!! The staff are delightful, kind and make the experience better!! My tour guide Mark was the best ever!! Definitely recommend 👌
事業者からの返答
Thank you so much for your kind words! We’re thrilled you had such a fabulous experience with us. Mark will be so happy to hear he made your trip extra special. Thanks for choosing us and we hope to see you again soon! 🇯🇲✨
3
321chasityb
May 5, 2026 · via Tripadvisor
Great experience
I had an awesome experience in Jamaica and at the Adventure Park. My driver Ramone was great and offered information about each town we drove through. He also suggested additional activities to tryout. It was just me but I felt safe riding with him. The gentleman at the park made the experience more enjoyable. They has good customer service, informative and made sure I felt safe during each events. The package came with a free meal. The food was delicious. I wish I could remember the names of the instructors for the Zipline. They were funny, I was scared once we got to the top but their joking helped ease the tension. I am looking forward to my next visit.
1人が参考になったと回答
事業者からの返答
Thank you so much for sharing your experience! 🇯🇲 We’re happy to hear you had an awesome time in Jamaica and at the Adventure Park. Big shoutout to Ramone for making your ride informative, safe, and enjoyable from start to finish.
We’re also glad the team at the park made you feel comfortable and safe during all the activities—especially the zipline crew for keeping the vibes fun and helping you conquer your fears! 😄💪🏾 And yes, the free meal is always a nice bonus!
Thank you again for choosing us, and we can’t wait to welcome you back for even more adventures on your next visit to Jamaica! 🌴
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