Oscar was an amazing and fun guide! It was my first time horseback riding and I really enjoyed it! The photos he takes also come out great.
事業者からの返答
Thank you so much for your wonderful review! 🐎❤️ We’re thrilled to hear that you had such a great experience, especially on your very first horseback ride! We’ll be sure to share your kind words with Oscar—he’ll be happy to know you enjoyed his fun and friendly guidance.
And we’re glad you loved the photos too! 📸 Thank you for choosing Ramon’s Tours, and we hope to welcome you back to Puerto Plata for another adventure! 🇩🇴✨
D
Daniel_B
September 8, 2026
The Best 2 Tour Guides EVER!!!!
Oscar and Robert were the best! Oscar was so cool and laid back, but very informative about the island and the history. We learned so much! We definitely will be back and I want to book with Oscar and Robert every time. They really was great tour guides and perfect gentlemen! Thank you both!
⭐⭐⭐⭐⭐ 👑😇😎😊🙏🏾
事業者からの返答
Thank you so much for this amazing review! 🐎❤️ We’re absolutely thrilled to hear that Oscar and Robert made your experience so special. We’ll be sure to share your kind words with them—they’ll be happy to know you enjoyed not only the horseback ride but also learning about our island and its history.
It means a lot to hear that you’d choose Oscar and Robert again! Thank you for choosing Ramon’s Tours, and we can’t wait to welcome you back to Puerto Plata! 🇩🇴👑✨
D
Diane_H
September 7, 2026
Highly recommend this excursion! Great for newbies!
Great time! The guides are wonderful and Oscar took great care of us, took wonderful pictures of us and made sure we were all having fun. I’ve never been horseback riding but the horses are so docile and knew the route without much guidance, it was so easy and fun. Highly recommend. Bring cash for tips and if you want to purchase any pictures. They also were great with their communication prior to the excursion with clear directions on where to meet them.
事業者からの返答
Thank you so much for your wonderful review! 🐎🌴 We’re thrilled to hear you had such a great time, especially as a first-time rider! We’ll be sure to share your kind words with Oscar—he’ll be so happy to know you enjoyed the ride, photos, and his care throughout the experience.
We also appreciate you mentioning our communication and meeting instructions. Thank you for recommending Ramon’s Tours, and we hope to welcome you back to Puerto Plata for another adventure! 🇩🇴✨
P
Paul_B
August 20, 2026
Excellent ride!
My fiancee, brother and his girlfriend took the excursion together. Our experience varied from previous horse owner to never having ridden before, and everyone had fun and felt taken care of. Oscar, our guide, was spectacular - friendly, knowledgeable and a great photographer! Robert, the trail lead, kept us together and made sure we were all good throughout the ride.
I would definitely recommend. Ramon’s Tours was easy to work with, and very communicative with me prior to the trip when we had a small issue (our fault, not theirs). All in all, a highlight of our trip so far.
事業者からの返答
Thank you so much for your fantastic review!
We’re thrilled to hear that everyone in your group, from an experienced horse owner to a first-time rider, had a fun and comfortable experience! 🐎😊
Oscar and Robert will be very happy to hear your kind words. We’re glad they made you feel safe, cared for, and entertained throughout the ride.
We also truly appreciate your kind comments about our communication. We’re always happy to help when unexpected situations come up, and we’re delighted everything worked out.
Thank you for recommending Ramon’s Tours and for making us part of such a special trip! 🇩🇴✨
I
Imani_M
August 8, 2026
This was a great...
This was a great experience. Oscar and Liam picked us up on time from the port. We rode with one other couple Oscar also gave us a mini tour along the trip to where the horses were. The roads were crazy but Liam was a very capable driver. We went through the jungle along the beach as described. We did stop at the beach where there were salesman but they were not pushy we simply said no thank you and we were left alone. Oscar took great pictures along the ride and would give them to you for a small fee. We even got to see a herd of wild cows in the jungle. Over all the this excursion was super fun! I would do it again.
事業者からの返答
Thank you so much for your fantastic review!
We’re thrilled to hear you had such a fun experience with Oscar and Liam. It’s great to know you enjoyed the jungle and beach ride, the beautiful scenery, and even the unexpected sight of the wild cows! 🐎🐄🌴
We’re also happy you appreciated the small touches, from the mini tour along the way to Oscar capturing great photos of your adventure.
Thank you for choosing Ramon’s Tours and for saying you’d do it again! We’d love to welcome you back for another adventure in Puerto Plata. 🇩🇴✨
A
Anthony_Y
July 17, 2026
Good horseback ride but a lot of wasted time
Our driver, Oscar, and Robert were all great guides. They were friendly, respectful, and did a good job throughout the excursion.
The horseback ride itself was enjoyable, but about halfway through we were taken to a small setup on the beach where local vendors were selling souvenirs. We ended up spending around 40 minutes there while being encouraged to shop. That was pretty disappointing, as I would have much rather spent that time riding. An extra 25–30 minutes on horseback would have made the experience much better.
I noticed several other tour groups stopping there as well, so it seems this may be a standard part of many excursions. Knowing that beforehand, I probably would have chosen the Country World Adventure Park instead. It's a little more expensive, but it's an actual adventure park that offers horseback riding, ziplining, and dune buggies without interrupting the experience for a shopping stop.
事業者からの返答
Thank you for taking the time to share your feedback.
We’re very happy to hear that Oscar, Robert, and the rest of the team provided friendly, respectful, and professional service throughout your excursion.
We also appreciate your comments regarding the beach stop. We’d like to clarify for future guests that this stop is part of the horseback riding experience, allowing riders and horses to take a short break while guests enjoy the beautiful beach. Local vendors are independent and operate on this public beach, but purchasing anything is completely optional, and guests are never required to shop.
We understand that some guests would prefer to spend more time riding, and we appreciate your suggestion. Feedback like yours helps us continue improving the experience.
Thank you again for choosing Ramon’s Tours, and we hope to welcome you back to Puerto Plata in the future! 🐎🇩🇴✨
K
Kyla_A
July 9, 2026
Good horse ride. Pressured by our guide to buy things
Our driver was 30 minutes late. From the beginning, we thought they were both nice. They said they would take us shopping after the tour in which we said we only wanted to do the horse back riding because we had a dinner reservation back at our resort. The horses were great, and well trained. Our guide was a nice man, who didn’t say much to us but we figured he didn’t speak much English. He brought us to a beach which had many stray dogs and someone selling drinks. We asked for two waters and pet the dogs. People were trying to sell us trinkets but we politely said no. One of the puppies kept biting my shirt and feet trying to play. The bites hurt and she wouldn’t stop, ending up breaking skin on my hand. Our horse guide did not intervene and just watched. A guide from another tour came to intervene. All the dogs were so cute I loved them. When we left he said we needed to pay for our waters. Which we did but he didn’t tell us that initially. On the way back, he was quiet and was riding his horse while looking at videos on his phone. When we got back to our driver, our driver insisted we go to a gift shop. He said he would drop us off at the building we were staying in at our resort. I bought a couple cigars I knew were fake so I was able to talk down the price. But then they kept trying to take us to other stores. I said firmly we had to return because we needed to get ready for dinner. His demeanor changed and he was not very friendly anymore. We drove back in silence and he dropped us off at the front lobby instead of our building like he said. Didn’t really help us out of the vehicle like before. It was a nice horseback ride, loved the horses. Loved the dogs, even the puppy that kept biting me. But we both felt very pressured to buy more and when we booked we did not think that they would try to make us do more. It would’ve been nice just to horseback ride and be taken back to our resort. This felt very awkward at times when we just wanted to enjoy the ride
1人が参考になったと回答
事業者からの返答
Thank you for taking the time to share your feedback.
We’re pleased to hear you enjoyed the horseback ride itself and found the horses to be well-trained. We also appreciate your kind comments about our team.
We would, however, like to clarify a few points for future travelers.
Our driver was delayed due to unexpected traffic conditions, and we sincerely apologize for that inconvenience. As for the optional shopping stop, it was offered as a courtesy, not as a required part of the excursion. When you let us know you preferred to return to your resort, we respected your decision and ended the tour. At no point were you required to make any purchases.
Regarding the beach stop, drinks sold there are offered by independent local vendors and are not included in the excursion price. Guests are free to purchase refreshments if they wish.
We are also sorry to hear about your interaction with one of the stray puppies. These animals are not part of our tour, and while they are common on public beaches, we always encourage guests to avoid interacting with stray animals for their own safety.
Our goal is always to provide a relaxed and enjoyable experience, and we’re sorry if you felt uncomfortable at any point. We appreciate your feedback and will continue working with our team to ensure every guest has the best possible experience.
E
Erin_M
July 4, 2026
Very beautiful scenery...
Very beautiful scenery and our tour guide Oscar deserves more than a 5 star rating took beautiful pictures for us and was very fun to be around
事業者からの返答
Thank you so much for your wonderful review!
We’re thrilled to hear you enjoyed the beautiful scenery and had such a great experience. Oscar will be delighted to know he made your tour so memorable with his friendly personality and the beautiful photos he captured 😊🐎
Thank you for your kind words and recommendation. We truly appreciate your support and hope to welcome you back for another unforgettable adventure in Puerto Plata! 🇩🇴✨
C
Camille_C
June 23, 2026
It would be 4 stars if our guide had not hit a dog.
Our guide hit a dog for no reason right in front of me! I am deeply concerned about how they treat animals. Our guide pressured us to make a 5 stars review in front of him so keep that in mind when reading the other reviews. They made us feel bad about not buying the photos they took of us. There are no helmets provided. It lets you choose a french speaking guide when making the reservation but when we got there one guide only spoke Spanish and the other one english. The spanish only guide did not seem in a great mood. The scenery was very beautiful. We got to ride the horses in the water which was quite enjoyable. They let us go fast on the horses and that was fun.
事業者からの返答
Thank you for taking the time to share your feedback.
We’re glad to hear you enjoyed the beautiful scenery, riding the horses in the water, and the overall experience.
However, we’re sorry that one moment during the tour caused concern. We’d like to clarify that the guide did not strike the dog out of aggression. In this area there are stray dogs that occasionally approach the horses and guests. The guide’s intention was simply to move the dog away to prevent a possible incident, as the safety of both our guests and the animals is always our priority.
We also want to clarify that we never require guests to leave a 5-star review. If our guide encouraged you to share your experience, it was only as an invitation, never as an obligation. Likewise, our professional photo service is completely optional, and guests are always free to decline without any pressure.
Regarding helmets, local horseback riding regulations and the nature of this excursion differ from those in some countries. Our experienced guides accompany guests throughout the ride to ensure a safe experience.
We appreciate your feedback regarding the language preference as well and will continue working to improve communication for all of our international guests.
Thank you again for your comments, as they help us continue improving our service.
C
Carrie_R
June 13, 2026
Very disappointed- the horses deserve better!!
Unfortunately this horse riding excursion wasn’t anything I had imagined it would be. As a previous owner of many horses , the horses we rode were very under fed and looked very tired. During the ride my horse slipped on the huge rocks many times to the beach.. my husband and friends were very disappointed the entire experience.
事業者からの返答
Thank you for sharing your feedback.
We’re sorry to hear that the experience did not meet your expectations. We understand that guests with previous horse experience may have different perspectives, and we appreciate you sharing your concerns.
Our horseback riding tour takes place in a natural countryside environment, using rural trails that can include uneven terrain, rocks, and changing conditions. This is not a groomed riding arena or paved route, and the terrain is part of the adventure guests experience while riding through the Dominican landscape.
The horses are accompanied by experienced local guides throughout the excursion, and their safety and the safety of our guests are very important to us. We continuously communicate with our local partners to ensure the horses are properly handled and that guests have a safe and enjoyable ride.
We appreciate your feedback and will continue working to improve the experience for all our visitors.
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