Tour was Awesome!!!! Getting it ready/downloaded needs some work.
It was excellent!!!! the path one should take was already following the route we were going to take anyway so it fit exactly with our plans. We started and ended in the suggested spots. It was great to have a narrator during the trip while in the car, making some of the recommended stops, no hikes really because that would probably take a 2+ day trip.
We listened to our favorite playlist and the narrator would simply interject, the music from our playlist would stop and re-start automatically once the narrator went away.
The experience of getting the tour to play is another story. That was a pretty bad one. First of all, I am an engineer and very technical person. I purchased the tour on Viator, it then required that I download a separate app called GuideAlong and to log into it. All good so far, however, I didn't log into Viator and I've never used GuideAlong so what credentials to use? the options were Apple or Google.
It took a while and eventually we figured it out. How? I can't even tell you how we got it to show up, it was not intuitive at all. We were already on the road and a few minutes from the starting point when this happened so maybe we skipped a step, maybe we didn't read something maybe it was our issue, however, I've purchased tours like these from GetYourGuide for example and the experience was seamless, even while on the subway half paying attention I was able to pay, get the tour downloaded and start listening without an issue.
事業者からの返答
Sounds like the tour gave you the flexibility you needed to really enjoy your Mount Hood trip, Carlos! Thanks for sharing your experience - if you need some help getting the audio set up next time around, our support team is here to walk you through it between 9 am and 6 pm EST. Hope to join you on the road again soon.
V
Vanessa_N
August 1, 2026 · via Viator
For the real experience, take a whole day
The audio guide is great. Very informative and entertaining. We've done other audio tours through Viator before and really enjoy how convenient and interesting they are. This tour takes 3 - 4 hours BUT I would highly recommend putting a whole day aside if you want to do any of the activities, i.e. hikes, orchard tours, wind surfing, etc. off this route. We only got to do a quick 10 minute hike to a waterfall and a short tour around a hatchery before we had dinner reservations back in Portland that evening. We definitely want to come back see more of those sights. FYI, Multnomah Falls is a reservation-only (til 6 pm) sight during the summer. I thought i could make the reservations the day before because we didn't know what time we'd get there BUT we did not get a chance to see it because they were booked up.
事業者からの返答
Hi Vanessa, thanks for taking our Mount Hood Scenic Loop audio tour. We’re so glad the guide was informative and entertaining, and we appreciate your helpful tip about setting aside a full day to enjoy the hikes, viewpoints, orchard stops, and other activities along the route. We’re sorry you missed Multnomah Falls this time, but since your tour is valid forever, you can always revisit and enjoy more of the route whenever you’re ready. We hope to join you on the road again soon!
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Rachel_B
June 30, 2026 · via Viator
A very fun addition to your Mt Hood road trip
This product works great, you can have music on the the narration will interrupt as you drive along. All of the notes were really interesting, we love in the area but still learned some new things! Notes on parking, stops coming up, how long detours take is all very helpful.
My only note is that I couldn't figure out how to keep it running in the background even after following prompting. So I had to keep my phone screen on during use.
事業者からの返答
Hi Rachel, thanks for taking our Mount Hood Scenic Loop audio tour. Thank you for sharing your experience — we’re glad the narration, local notes, parking tips, and stop details added something fun and helpful to your road trip. We’re sorry the background play setting gave you trouble, and we appreciate you mentioning it so our team can review. Our Support Team is available daily from 9 AM to 6 PM EST if you ever have questions during a tour.
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