ナイロビ・フェアビュー・エステート・コーヒーファーム送迎付きツアー

This is not a private tour. The tour is advertised as a luxury, private 6hr tour of a coffee plantation. Instead, the car sent at 8:30am was an old, hazardous white van with metal components from the seats protruding and missing a step up into the van. Anyone with mobility issues would easily get injured. Once at the coffee farm, youre still expected to pay for your own entrance ticket. Instead of scheduling a private tour, I was made to wait over an hour outside without water for the group tour scheduled at 10:15am by the farm. There was a previous group that had private tour, but this company didnt bother to organize one. There is no reason to leave at 8:30am for a tour that didnt even start until 10:15am. Then, the tour is only 2hrs long including the tasting and beverages, not the advertised half day length of the tour. I called and complained about all of this to Viator, but the tour company refused to return calls or requests for even partial refunds. This tour is a scam. The plantation was only 35minutes away, so skip this tour, save your money and ordered an uber both ways.