Would not recommend this place at all.
Luckily, we received 30% off our tickets when booking, so we paid £20 instead of £50. However, even at £20, we didn’t feel it was worth the money.
We found the park to be very run-down and, unfortunately, quite bare. We were particularly concerned by the condition of some of the animals, as several appeared visibly underweight, which was very upsetting to see.
There didn’t seem to be a great deal to see or do, and we ended up leaving after around an hour. Overall, it was a really disappointing experience and, more importantly, quite upsetting to see the condition of some of the animals.
I genuinely hope the park reviews the welfare and living conditions of the animals and makes improvements.
T
Tourist49662282414
September 21, 2026 · via Tripadvisor
Lovely zoo and elephant experience worth paying for
Spent 5 hours here and paid for Elephant experience as an extra but was definitely worth the money and very informative.
Enjoyed our day and all the animals are well looked after
E
Explorer59703504215
September 15, 2026 · via Tripadvisor
Small animal enclosures
The park seemed to look very run down, don’t get a map or info regarding the show times. My biggest concern was the space for the animals - very small areas for large animal which seemed cruel so I won’t be returning again.
T
tetraedrog
August 18, 2026 · via Tripadvisor
Great
We went with a two-and-a-half-year-old who enjoyed it a lot; it is true that it was very hot and there was nowhere to "cool off," but there are quite a few places to buy bottles of water. The staff was very attentive. I give the negative point to the catering; apart from hot dogs, pizzas, or macaroni with tomato sauce, there is nothing "normal" as a children's menu; we left to eat outside.
1人が参考になったと回答
事業者からの返答
Muchas gracias por compartir vuestra experiencia y por destacar el buen trato de nuestro personal y lo mucho que disfrutó vuestro peque de su visita. 🦁💚
Sentimos que el calor hiciera la jornada un poco más difícil y, especialmente, que nuestra oferta de restauración infantil no cumpliera sus expectativas. Tomamos nota de vuestra sugerencia, ya que comentarios como el vuestro nos ayudan a seguir mejorando y a ofrecer opciones más variadas para las familias.
Nos alegra saber que, a pesar de estos aspectos, disfrutasteis de Terra Natura Benidorm. ¡Esperamos volver a recibiros en una próxima visita! 😊
Un saludo,
El equipo de Terra Natura Benidorm
V
Vacation42154966594
August 15, 2026 · via Tripadvisor
Well-maintained park and a nice experience with children.
They offered us a family promo and we paid €103 for tickets + €9 for parking, there weren't many people so we visited without feeling overwhelmed, it's very good, the animals are well cared for and they have a super fun park for children and adults. We would definitely do it again. 100% recommended.
事業者からの返答
¡Muchísimas gracias por compartir vuestra experiencia! 😊 Nos alegra saber que disfrutasteis de un día en familia y que pudisteis recorrer el parque con tranquilidad. 🦁🌿
Nos encanta saber que destacáis el cuidado de nuestros animales y que tanto peques como mayores disfrutasteis de nuestras zonas de ocio. 🐾💦
Gracias por vuestra recomendación y por confiar en Terra Natura. ¡Estaremos encantados de recibiros de nuevo en vuestra próxima visita! ❤️
J
jjffmm12
August 10, 2026 · via Tripadvisor
Long walks, beautiful animals
Be prepared to walk. And I mean WALK. Long pathways, luckily good seating places with shade and many drinkomats. Food places are sparse. There's no good signs inside of where you're going and maps are few on the way. Picture of the map doesn't help much. Elephants are friendly and silly and a metre away, some birds just by your feet. Other has glass between us, still beautiful. Animals have food, pools, shade and their own activities taken care of. Very nice and clean place <3
事業者からの返答
¡Muchas gracias por compartir vuestra experiencia! 🐘💚 Nos alegra muchísimo saber que disfrutasteis de nuestros animales y de los espacios naturales de Terra Natura Benidorm. A lo largo de todo el recorrido encontraréis planos de ubicación que os ayudarán a orientaros y a no perderos ningún rincón del parque. Además, podéis consultar el plano completo y toda la información de Terra Natura Benidorm a través de nuestra web y app. 📱🌿
¡Esperamos volver a recibiros muy pronto para seguir compartiendo momentos especiales con vosotros! 💚
R
ruthyvalsain
August 1, 2026 · via Tripadvisor
Terrible
A robbery. The parking alone is 9 euros. It has almost no animals, is poorly marked, they don't even give you a map or inform you of the show schedule...expensive, very expensive. We have visited many parks and this is the worst.
事業者からの返答
Buenos días:
Sentimos que vuestra experiencia no haya cumplido con vuestras expectativas. 💚 En Terra Natura Benidorm contamos con una amplia variedad de animales procedentes de diferentes continentes, incluyendo numerosas especies amenazadas o en peligro de extinción, con las que trabajamos para contribuir a su conservación y concienciar sobre la importancia de proteger la biodiversidad. 🐘🦏🌿
A lo largo del parque disponemos de planos de ubicación y también podéis consultar el plano y la información actualizada de horarios a través de nuestra web y app.
Esperamos que en el futuro podáis volver a visitarnos y descubrir con más calma la diversidad de especies que habitan en nuestro parque. Un saludo.
M
megancI7062JP
August 1, 2026 · via Tripadvisor
Great zoo
We really enjoyed our visit to this zoo. A huge variety of different animals spread across quite a large area for each animal species to roam. We got at least 3 hours out of our experience. We throughly the staff and animal show of the vultures and other birds. Very informative. It’s great for adults and children. Plenty of space so it wasn’t crowded and there were a few restaurants if you wanted to eat. The price is pretty good for the experience you get and the bird show was free. I really enjoyed the atmosphere of the huge birds enclosure, it had waterfalls and trees: loads of different bird species. The elephants did look a little sad but they did have a huge space to roam. We loved it and would definitely come back if we visit Benidorm again.
事業者からの返答
¡Muchísimas gracias por compartir una reseña tan completa y positiva! 🐘💚 Nos alegra saber que disfrutasteis tanto de vuestra visita y que pudisteis descubrir la gran variedad de especies que habitan en Terra Natura Benidorm.
Nos hace especial ilusión saber que os gustaron las exhibiciones educativas de vuelo de aves rapaces y que valorasteis el trabajo de nuestro equipo. 🦅🌿 Nuestro objetivo es ofrecer una experiencia entretenida y, al mismo tiempo, educativa, acercando a nuestros visitantes a la biodiversidad y a la importancia de conservarla.
También agradecemos vuestro comentario sobre los elefantes, pero no tenéis porque preocuparos. Nuestros elefantes están perfectamente cuidados por nuestro equipo de cuidadores y veterinarios. El bienestar de todos nuestros animales es nuestra prioridad.
¡Será un placer volver a recibiros en vuestra próxima visita a Benidorm! 😊💚
R
rociolK1569YK
July 30, 2026 · via Tripadvisor
Getting worse every time, expensive for how little it offers.
It is the fourth time we have gone over more than 10 years and I know it will be the last because we have been let down, the children are super disappointed. Maintenance is getting worse, bathrooms closed, railings held together with washers and broken pieces of wood, the passage of time is too noticeable. The places to eat were closed and the only one open, which was the one in the village, had few alternatives. Fewer animals than the last time we were there and somewhat listless, $9 to park no matter what because either you go by bus or you use their parking lot, no smoking allowed, there isn't even an area designated for it, I had to leave and then re-enter the park, I think they have focused on their new parks, the water one and the lodging one, which will make more money, and they have left this as an add-on that will eventually disappear because, as I say, they are not worrying much about it and it will end up falling apart from old age.
事業者からの返答
Buenos días.
Sentimos que esta última visita no haya cumplido con vuestras expectativas.
Nos gustaría destacar que Terra Natura Benidorm es un espacio muy cuidado, con una vegetación preciosa y una gran variedad de hábitats que requieren un mantenimiento constante para conservar su belleza y ofrecer a nuestros animales entornos adecuados y naturalizados. 🌿🐘
Contamos con numerosas especies de diferentes continentes, muchas de ellas amenazadas, y trabajamos cada día para garantizar su bienestar y contribuir a la conservación de la biodiversidad. 💚
Agradecemos sinceramente que hayáis compartido vuestra opinión y tomamos nota de vuestras sugerencias. Esperamos que, si volvéis a visitarnos en el futuro, podáis redescubrir Terra Natura y disfrutar de todo lo que hace de nuestro parque un lugar tan especial y bonito. ¡Nos encantará volver a recibiros! 😊🌿
C
CE-1410
July 27, 2026 · via Tripadvisor
Great Zoo
We got entry to this park through our stay @ Magic Pirate Island as it was included.
We had a great time, but more places could be open to eat/get a drink as it’s a large park.
The elephants were stressed on our visit going from side to side & I feel some animals should have more space like the jaguar & panther but perhaps is a reason why some of the enclosures are so small. Lots to see & the bird show was great. Would highly recommend but is a lot of walking. 2 adults & 2 kids & we really enjoyed it.
They don’t let you take your own photos with birds, snake, parrot, owl etc & they watch you/have security. Photos are €8 each
事業者からの返答
Buenos días:
¡Muchas gracias por compartir vuestra experiencia y por recomendarnos! 💚 Nos alegra mucho saber que disfrutasteis de la visita en familia y, especialmente, que os encantó nuestra exhibición educativa de vuelo de aves rapaces 🦅🌿
Terra Natura Benidorm es un parque amplio, con una vegetación muy cuidada y diferentes hábitats naturalizados donde nuestras especies disponen de espacios adaptados a sus necesidades. El bienestar de nuestros animales es siempre una prioridad para nosotros, y contamos con profesionales que trabajan diariamente en su cuidado, alimentación, enriquecimiento y supervisión.
Nos alegra saber que disfrutasteis de la experiencia y de todo lo que ofrece el parque. ¡Esperamos volver a recibiros muy pronto! 🐘💚
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