Had a wonderful time with my daughter and enjoyed the deer and their surroundings. It was so fun feeding and seeing all the beautiful nature. Our guide Mark was wonderful and was full of interesting information.
事業者からの返答
Dear Ricardo,
Thank you very much for your wonderful review. We are delighted to hear that you and your daughter enjoyed feeding the deer and discovering Nara’s beautiful nature with Mark. We are also glad his interesting explanations made the day more enjoyable. Despite the very hot weather, we hope the memories of Nara will stay with you both.
Best regards,
MY Travel Consulting
Taka
J
Jay_2408
August 6, 2025 · via Tripadvisor
The tour company does not understand what it takes for a private guided tour to a historical place.
When tourists go visiting a country and choose a private tour guide to a city with great significance, the intent is to have insights, historical and cultural. Our tour lacked this completely. The guide was too new to the place to offer any insights. What the tour company missed completely is understanding what tourists like us expect from a private guided tour and selecting the right guide. Deeply disappointing. If I could figure out how to get to Nara and back by train, I wouldn’t need the tour at all.
I don’t know what the tour company was thinking.
事業者からの返答
Thank you very much for joining our tour.
However, we sincerely apologize that there was a mismatch between the guide and your expectations, and that we were unable to provide a satisfactory experience. We deeply regret that, despite the valuable time you dedicated to this tour, we failed to meet your expectations.
We take your feedback very seriously and, moving forward, we will assign only the best guides — those with sufficient knowledge and experience — based on stricter selection criteria, so you can feel confident in our services.
We are committed to improving the quality of our services to ensure peace of mind for all future guests.
Thank you again for sharing your valuable feedback with us.
Summer
J
josedZ9739HR
June 20, 2025 · via Tripadvisor
Nara Tour with Tatsuya
A great excursion accompanied by Tatsuya. A very nice person who has guided us great at all times and recommended very good things to do.
事業者からの返答
Muchas gracias por su amable reseña.
Nos alegra mucho saber que tuvieron una experiencia maravillosa en la excursión con Tatsuya. Él nos comentó que estaban visitando Japón en su luna de miel — ¡qué ocasión tan especial!
Estamos orgullosos de trabajar con guías como Tatsuya, que son profesionales, amables y dedicados a ofrecer un servicio de excelente calidad. Nos aseguraremos de compartir sus amables palabras con él.
Ha sido un placer para nosotros formar parte de un viaje tan importante, y esperamos que su luna de miel en Japón haya estado llena de alegría y momentos inolvidables.
Si en el futuro podemos asistirles en algo más, no duden en contactarnos nuevamente.
Summer
B
Beth S
April 27, 2025 · via Tripadvisor
Trip from Kyoto to Nara
Our tour guide Akiko Okada made the day trip to Nara full of history, culture and a beautiful experience for my husband and I. We did not want it to end. She went above and beyond to share her knowledge with us and make us feel comfortable and engaged. We had several tours over the last 10 days and none were like this one. We loved Nara as well and would not have wanted to miss it.
事業者からの返答
Thank you so much for your heartfelt and thoughtful review. We're absolutely delighted to hear that your day in Nara with Aki was such a memorable experience for you and your husband. It means a great deal to know that her deep knowledge, care, and thoughtful guidance made the tour truly special. We're especially honored to hear that this stood out among the many tours you've taken in the past 10 days. Nara is indeed a beautiful and culturally rich destination, and we're so glad you had the chance to experience it in such a meaningful way. We hope to welcome you back to Japan again in the future for more unforgettable moments.
Best wishes,
Manami
A
Adventure54828356064
April 17, 2025 · via Tripadvisor
A Wonderful Experience through the Nara Temples/Shrines
Jun was an amazing guide, extremely friendly and accommodating. We had an amazing time walking the temples, feeding the deer, and even made an additional stop to help me find a souvenir for my family. Everything was well organized, but flexible to our wants and pace.
事業者からの返答
Thank you so much for your kind feedback. We're so pleased to hear that you had such a wonderful time exploring with Jun. It’s great to know that walking through the temples, feeding the deer, and even finding a special souvenir for your family all added to the experience. We're especially glad that Jun's friendly and accommodating approach made the tour both well-organized and flexible to your pace. We truly appreciate your words and hope to welcome you back to Japan for another memorable journey!
Best wishes,
Manami
V
Victoriaagarza
November 27, 2024 · via Tripadvisor
Family Nara Day Trip
Nara was a beautiful place and our tour guide was very knowledgeable. He took us to a great ramen spot and even made a quick stop at Fushimi Inari Shrine for us.
事業者からの返答
Thank you for taking your time to give us a wonderful review.
We are glad to know that you had a great time with the guide.
Please feel free to contact us if there are anything we can do for you during your stay in Japan.
Best wishes,
Manami
S
seanandmichellee
October 15, 2024 · via Tripadvisor
Lovely day and wonderful guide
Such a lovely day trip. We were staying in Kyoto and Fumi picked us up at our hotel, guided us through the train station, and ensured we were comfortable. Conversation was very nice! Fumi was a joy to spend the day with. Seeing the deer was so special and Fumi had lots of great info to share with us. She took lots of great photos of us with our phones too! She took us to an excellent restaurant for lunch, and when we were tired from a busy week, she was so gracious to quickly adjust our schedule and ensure we made it back comfortably. We had never done a private tour guide before this trip but now, this will be a requirement when visiting new places! Highly recommend!!
事業者からの返答
Dear Sean,
Thank you so much for taking your time to leave such a wonderful review for me.
I couldn't be happier with the review from Sean, as a guide and as a person!
I actually had a very enjoyable day and I am very grateful to have been able to share a great time with them. I enjoyed our conversation, too.
Both of you took very good care of me even though you were guests. Thank you very much.
Cheers once again to your 10-year wedding anniversary!
I look forward to seeing you again.
Fumi
Have a wonderful trip!
