the vehicle provided to us was unsafe and had a strong gas/fuel leak. We noticed the issue shortly after starting the ride and returned the vehicle approximately 10 minutes into the trip because we did not feel safe continuing.
We immediately asked the company to provide us with an alternative vehicle, but they refused to do so. We also requested a refund, which they refused despite the fact that the vehicle was not safe or suitable for use.
We did not receive the service we paid for. The vehicle provided had a serious safety issue, and the company failed to offer a reasonable alternative or resolve the situation. We are therefore requesting a full refund of the booking.
L
leteiat
August 18, 2026
Jet car trip, really fast really fun
Amazing experiene, our guide shawky was great really funny guy, fresh water provided at no extra cost, the cheapesst on the marina, highly recommend, great company great experience
4
449tigerw
February 22, 2026
Fun
Very nice and professional and fun...good guys
事業者からの返答
Thank you for taking the time to send your positive feedback.
Your feedback is valuable to us. We will pass on your kind words to our team.
Looking forward to welcoming you once again for another memorable experience.
Thanks again !
E
Excursion39138609623
February 16, 2026
Very good;) 👍
We rode the jet car and it was so much fun that we did it one more time!
They took our photos with great energy, and we really appreciate it.
Everyone was so kind and fun — we had a wonderful time.
We also asked for the exact location on WhatsApp, and you explained it very clearly.
Thank you so much!
事業者からの返答
Thank you for taking the time to send your positive feedback.
Your feedback is valuable to us. We will pass on your kind words to our team.
Looking forward to welcoming you once again for another memorable experience.
Thanks again !
1
164dalvat
November 30, 2025
Jet car amazing view
This acrivity is really nice and you cam enjoy a nice view of Dubai. The role team is good nice people amd they gave us all the instruction, is a safety activity
事業者からの返答
thanks for talking time review our service and wish to serve you again
F
Francia_L
October 26, 2025
Excellent!
Excellent experience, very safe, fun, attentive, friendly, with high experience and security of Service.
事業者からの返答
thanks for talking time review our service and wish to serve you again
E
Elena_F
September 28, 2025
Fantastic tour book it now!
Fantastic experience! Highly recommend this tour. Great friendly guides, take awesome videos and pics for you. So much fun.. Cannot be missed!
事業者からの返答
thanks for talking time review our service and wish to serve you again
A
Alynah_R
July 24, 2025
Jamal & Ammar were both...
Jamal & Ammar were both so friendly & welcoming. We did the jet car & it was an amazing experience! Would definitely do it again ◡̈
事業者からの返答
thanks for talking time review our service and wish to serve you again
F
Freedom49402663381
July 5, 2025
Insane jetski
Captain gamal was very helpful and fun to drive with . The ride was very fun the jetski wears very strong and powerful . I recommend ppl to come here and I will come again
事業者からの返答
thanks for talking time review our service and wish to serve you again
S
Scenic65787049711
May 8, 2025
Best get car experience
Was so much fun! Had the best time ever it was soo fun was amazing photography photos I would strongly recommend they were so kind and friendly too
事業者からの返答
Thank you for your feedback !
We're thrilled to hear that you enjoyed with us at Friends Aqua Watersports Dubai. While you may not have tried everything this time, we have plenty more options for your next visit Jetski, jet car , Donut ride, banana boat, wakeboard ,Parasailing, , Flyboard, Fishing trips, Yachts, Desert Activities .
We're committed to providing memorable and exciting experiences for our customers, and it's wonderful to know that our efforts are appreciated.
See you soon for more thrilling experiences !
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