The trip was great, but...
The trip was great, but during the boat ride to the beach the driver was purposely getting everybody wet with seawater and COMPLETELY soaked everything you would have on you. On the way back we barely got wet too so he had control. Otherwise that everything else was great.
Great trip to the beach!
I had an excellent time on this tour! The staff was friendly and helpful. There was one person who spoke English at registration but the staff on the boat and on the beach did not. They were all very patient with me and made sure I understood the necessities. The boat ride was choppy but that was out of their control and I never felt unsafe. The beach was gorgeous and peaceful. Lunch was nice. I had a wonderful afternoon. Booking this same tour in town was considerably more expensive (190.000 COP in March 2026) so this was an excellent value.
Just a rough boat ride to 1 crowded destination.
This was essentially just a boat ride to crowded Playa Cristal and the use of a very poor quality snorkeling mask, without a snorkel. If you plan to snorkel, definitely bring your own equipment. The main/only restaurant on the beach was blasting music, as were several boats, so it wasn't a peaceful beach, but I suppose that's expected in Colombia. The boat left late as they were waiting for a group of young people drinking beer on the boat who were getting dropped off at a private beach.
事業者からの返答
Estimado/a Ryan,
Gracias por tomarse el tiempo de compartir su experiencia con nosotros. Lamentamos sinceramente que su visita no haya estado a la altura de sus expectativas. Su comentario nos preocupa, ya que nos esforzamos por ofrecer un servicio y una experiencia de alta calidad a todos nuestros clientes.
Nos gustaría aprender más sobre los detalles de su visita para comprender mejor lo sucedido y poder mejorar en los aspectos mencionados. Si tiene la amabilidad, por favor, envíenos un correo a info@chezboaztours.com, o póngase en contacto directamente con nuestro equipo de atención al cliente. Su satisfacción es nuestra prioridad y nos encantaría tener la oportunidad de corregir cualquier inconveniente.
Esperamos que nos dé una nueva oportunidad para brindarle una mejor experiencia en el futuro.
Atentamente,
Jesus David Mena Arrieta
Gerente Comercial
Chez Boaz Tours.