A very easy process to book with fabulous communication by Walking Cap - almost instant. All the information needed in relation to the booking was sent promptly to WhatsApp with the opportunity to ask any questions. Information arrived promptly the evening before our tour with easy to use instructions on how to get the best our of the audio. Would highly recommend to anyone visiting Bologna
C
Connector33377203913
September 20, 2026 · via Tripadvisor
😊
Everything worked out well.
Sometimes you had to look for the location, but that was due to my cell phone connection with Maps.
E
ennast2026
September 16, 2026 · via Tripadvisor
I feel this borders on fraud.
The app didn't work in German on my iPhone—or on my husband's, either. I tried opening the app in a different browser, but I couldn't log in because the code is valid for one-time use only. I messaged the provider via the WhatsApp number listed; his response was that the app worked fine for him. That’s pretty brazen. I didn't get my money back. I feel this borders on fraud. So, I cannot recommend the app.
1人が参考になったと回答
事業者からの返答
Hello, we are sorry to read this review, as the situation actually played out a bit differently. You messaged us on WhatsApp stating that you were encountering issues and wanted a refund. We replied promptly (within two minutes), explaining that the problem was likely with your browser. We suggested clearing your cache and also provided an alternative link so you could avoid that step. You replied several hours later, stating that the second link worked but that you hadn't actually had time to try it. I feel your review is unfair and does not truly reflect our service or the effort we put into assisting our customers.
I hope this response proves helpful to other travelers as well.
Ciao
Federica
Walking Cap
J
junem439
September 10, 2026 · via Tripadvisor
Spoiled by unclear directions
Narrative was good but Google maps was not helpful. Better descriptions of route essential
事業者からの返答
Ciao! We are happy that you appreciated the content included in the guide! We use Google Maps for navigation because we find it to be the easiest and most accurate option! It’s surprising to hear you had trouble with it! In any case, we are always happy to help via WhatsApp or email. 😉 I hope this answer proves useful to other travelers!
Ciao
Federica
Walking Cap
O
O2597IGlaurar
September 8, 2026 · via Tripadvisor
On your own pace the highligts of Bologna
Value for money for sure!
Easy to find one of the 2 starting points. And good directions in writing and on your ears. You see the highlights on your own pace and not in a crowed group.
M
Meander641064
August 14, 2026 · via Tripadvisor
Surprising audio guide in Bologna
A pleasant surprise. It has been extremely useful. It included anecdotes, history, art, a very complete summary of the city. Without a doubt we will repeat!
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christinakF8462GT
August 10, 2026 · via Tripadvisor
Truly recommended
Great option for when you want to explore on your own pace. Since we only had a day in the city and wanted to squish everything in the plan, we followed the guide, but had some lunch and did some shopping in-between the stops. Easy to follow. You can listen AND read the information.
D
davidemG4931DR
July 29, 2026 · via Tripadvisor
A must-do
Wonderful experience. Approved
J
joemF2468KU
July 26, 2026 · via Tripadvisor
Bologna Jul 26
Great structured tour. Plenty of detail and short walks between attractions.
W
wbcaconnor
July 3, 2026 · via Tripadvisor
See It On Your Own Schedule
The Bologna Walking Tour was a great way to experience Bologna. We were taking the train from Florence to Bologna, and didn't know for sure what our timing would be - which meant that we really couldn't book a guided tour with confidence that we would make it on time. The. self-guided audio tour allowed us to set our own schedule, while still seeing (and hearing about) all the interesting sites in Bologna.
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