Could not access most of the audio guide. It was only partially working for both my wife and I.
1人が参考になったと回答
事業者からの返答
Ciao we are sorry that you had problems with our digital guide! We are always very quick to respond via WhatsApp and email, but unfortunately, we haven't received any request from you 🥲 As stated in the product description, an internet connection is required to use our digital guide (though it doesn't use much data 🙂). I hope this answer helps future travelers as well!
Ciao
Federica
Walking Cap
4
437gretchenp
September 11, 2026 · via Tripadvisor
Excellent guide
Excellent, well organized audio guide + map. Easy to follow with just enough info so as to not get bored! I used it over two days to leisurely stroll around Lucca. Excellent value!
1
106camilau
August 25, 2026 · via Tripadvisor
A very complete and creative guide!
I loved Matteo's guide to Lucca! I am traveling alone in Italy to practice Italian, and the fact that the guide was available in both audio and text format was a great help. The website is incredibly complete, and the instructions at the beginning make everything very clear. I was able to do everything at my own pace, learn a lot about the city, and in the end, I had lunch at one of the recommended restaurants (Canuleia Trattoria), which I enjoyed very much! Congratulations and thank you very much, Matteo!
P
Pauline_V
July 28, 2026 · via Viator
Overall covers a variety...
Overall covers a variety of interesting places.
I think the voice is A.I. and it talks too quickly, with an American accent.
R
Royal_J
July 7, 2026 · via Viator
Need embedded maps in app.
This would have been a good tour but it redirected us to Google maps which was not working well at the time.
事業者からの返答
Ciao! We are happy to read that you enjoyed our tour! We decided to use Google Maps for navigation because we believe it's the most practical and best app! We generally don't have any problems: could it be something related to your device?
I hope this answer helps other travelers!
Ciao
Federica
Walking Cap
D
D499IKfilippob
June 27, 2026 · via Tripadvisor
Excellent guide, recommended
Everything was explained very well, clearly: even though it was concise, it contained all the important information about the place.
1
178mariaeugeniam
June 16, 2026 · via Tripadvisor
Practical
It was great. It allows you to explore the city with brief explanations that are informative, making it efficient, and you leave with knowledge of the place.
The system is extremely practical, and you can do it at your own pace.
E
eyehearttravelling
June 14, 2026 · via Tripadvisor
Great self guided tour on your phone
Great self guided tour.
We did lose our signal at one point so couldn't proceed until we managed to walk about and find one.
The guide gives you detailed information about the sights.
We were able to take our time, stopping for a break when we felt like it and finished it the next day.
We had a question before we started and it was responded to immediately.
Highly recommend.
J
Julie_D
June 2, 2026 · via Viator
Fun Way to See Lucca - 1st Time Using an E Guide
It took us a bit to get the hang of the “e” guide, but once we got it, it was perfect! We had lofty self tour goals for that day. It was so nice to have someone do the “leg” work for us. We quick did the tour and got back to the train. We only spent a couple of hours, but could easily have spent more time. Great town. Glad we stopped in for a couple of hours on our way to Pisa. Would absolutely book again.
4
405yarah
April 26, 2026 · via Tripadvisor
Lovely itinerary
I usually taking walking tours of a city when I first arrive, and this tour had a really nice itinerary. Each site had interesting facts and stories - I especially liked that the information was available in both text and audio so you could read if places were too noisy to be able to hear the audio.
1人が参考になったと回答
Luccaの類似ツアーを比較
最安値: 地元のガイドによる音声ガイドと書面ガイド付きのルッカウォーキングツアー — $7
最高評価: Lucca Bikes and Bites with food tastings for Small Groups or Private — 5.0 (309 件のレビュー)