If this was 300 even 400 Euros, fine. But 1300 euros is totally insane for a 90 minute tour with a little printed booklet. Print a booklet online, and take your kids through the Louvre. Such a rip off. The tour guide was nice, which is why I give it 2 stars.
Dear Guest, Thank you for taking the time to share your feedback. We are pleased to hear that you appreciated your guide and found her to be pleasant. We would, however, like to provide some important context regarding the duration of your visit. On the day of your tour, the Louvre Museum made the exceptional decision to close several hours earlier than scheduled due to the extreme heat, in order to protect both visitors and the artworks. This unprecedented decision was announced at the last minute and was entirely beyond our control. As soon as we received this information, we informed you before the tour. Unfortunately, we had no choice but to shorten the visit to approximately 2 hours so that you could still enjoy the museum before its early closure. Regarding the price, our experience is much more than a booklet. It includes a fully private family tour, a licensed expert guide, personalized storytelling and activities adapted to the children's ages and interests, specially designed English activity booklets, puzzles, treasure hunt materials, small gifts for the children, and all the preparation required to create a memorable family experience at the Louvre. We understand that every traveler has different expectations regarding value, and we are genuinely sorry that the experience did not meet yours. Nevertheless, we hope your family still created some wonderful memories together at the Louvre. We wish you all the best for the rest of your travels. Warm regards, Polina Chi Founder & Private Guide The Secret of Paris Luxury Private Tours & Bespoke Experiences
