Jetski
I’d like to write a review to say that this is a great company. Lamar brought us to do jet ski and he was also amazing. The activity was fun and the beach was absolutely beautiful. I highly recommend this company, they can hook you up with any kind of services like transfers or taxi too.
事業者からの返答
Thank you so much for your wonderful review! We’re thrilled to hear you had a great time with Lamar and enjoyed the jet ski adventure. It’s fantastic to know you loved the beach as well. We truly appreciate your recommendation and are grateful for your support. We look forward to serving you again soon, whether it’s for another fun activity or any of our other services!
It’s the holidays Mon. The Bar is closed
A cheaper than most excursion $99USD per person includes entry fee to beach area. ($5 usually) and hotel pick up. Due to it being a holiday, the shop and bars were closed. It would have been nice to know this ahead of time. Driver (N’Deqn) collected from hotel on time. Very friendly and spoke about the area.
Jet skis have seen better days. Handle grips missing or falling off. Lots of body work damage and broken trim. Be sure to video them prior to getting on them. They’ll make you pay for any damage that may have been there before you got on them. Very small area you are allowed to go. Stay away from reef on one side and shore line. Pretty much stay in the middle and go around in circles. Hardly an exploration.
Not the Tour Operators fault but maybe they should update the description. They weee attentive and helpful. Would use again but for a different experience.
事業者からの返答
Dear Valued Guest,
Thank you for taking the time to share your detailed feedback about your recent excursion with us. We truly appreciate your insights, as they help us improve and ensure a better experience for all our guests.
First, we are pleased to hear that you found our team, particularly N’Dale friendly and punctual, and that you appreciated the convenience of hotel pick-up and the attentiveness of our staff.
However, we are sorry to hear that certain aspects of your experience fell short of expectations. Regarding the closure of the shop and bars due to the holiday, we understand how this could have impacted your overall enjoyment. We will strive to communicate such details more effectively in advance to avoid any inconvenience in the future.
Your feedback on the jet skis is especially valuable. We regret that the condition of the equipment was not up to your standard. These skis get ridden every day so they will have signs of wear and tear Safety and quality are top priorities for us, and we will immediately review the conditions of our jet skis and make necessary improvements to ensure they meet our guests’ expectations.
We also understand your concern about the limited riding area. While local regulations and safety guidelines restrict the zones we can use, we recognize the importance of setting accurate expectations. We will review the excursion descriptions and make updates to reflect this more clearly.
We truly appreciate your understanding and your willingness to consider booking with us again. Your satisfaction is important to us, and we would be delighted to host you on a different experience that better aligns with your expectations. Please don’t hesitate to reach out directly for assistance with future bookings.
Thank you again for your valuable feedback.
Best regards,
Manager
Very good experience
We enjoyed our parasailing and jet ski drive a lot. The team was very nice. We also had very good experience with the tour from this company. We would definitely hire them for more tours and trip when we be back to Jamaica for our future vacation.
事業者からの返答
Thank you so much for your wonderful feedback! We’re thrilled to hear that you enjoyed the parasailing and jet ski experience and that our team was able to make your time with us memorable. It’s always our goal to provide exceptional service and unforgettable adventures.
We truly appreciate your kind words about our tours, and we can’t wait to welcome you back to Jamaica for another amazing vacation. When you’re ready to plan your next trip, don’t hesitate to reach out—we’ll make sure it’s just as fantastic as the last!
Thanks again for choosing Jamtastic Tours!
