ビッグアルマトイ湖ハイキングとファルコンショー体験

Now it’s confirmed it’s a scam. Only the late tour, driver late for one hour and there is no falcon show, cheating company and that’s why u can never reach them, never reply messages. Fake reviews

The travel partner did not provide with the falcon show. When a partial refund was asked from Viator, it simply refused.

The tour was very fun, although the hiking trail was dificult. But the tour guide name leane from the kazakhstan very nice tour and travel make the hiking looks very easy for us. The scenery was awesome.

This was a great tour with an amazing and very upbeat guide, Leana, she was very bubbly, attentive, passionate and gave us the greatest overall experience on this challenging hike, plus the Falcon show was spectacular, highly recommended

I booked this tour as an Almaty Lake + Falcon Show experience. I opted for the car option vs the hike, which was probably the less common option picked by most tourists. Their tour required me to book for a minimum of 2 people, so I assumed this was a private tour. I didn't mind paying the amount if it was a private tour that included both the lake and the falcon show. However, when I got into the van, I was advised that another passenger had to be picked up. I didn't complain about it. However, when the other passenger got in, the driver told us that he would just be driving us to the lake where we would spend 30 to 45 minutes and return to the city. I was shocked that I paid US$180 for a quick trip to a nearby lake. When I complained about it and asked to at least include the Ethno Village for the price I paid, they reluctantly agreed. We got dropped off at a smaller nomad village (vs Huns which is supposed to be bigger). After spending around 3 hours there we got dropped off at a point where a yandex taxi was ordered for us to get to the entrance of the lake. We waited 30 minutes for another driver to take us to the top of the hill where the lake was. After 45 minutes he drove us back down. And another yandex was ordered for us (after enquiring about next steps) to take us back to our individual hotels. The taxi took around 25 minutes to arrive. When I complained to the tour operator about the debacle, they said they never advertised it as a private tour and I was at fault for knowingly booking it for 2 people. I was confused why I had to book for a minimum of 2 people for a group tour and how another passenger was able to book it through another app as a solo trip. As for the falcon show, they claimed we didn't read the options carefully where the falcon show wasn't mentioned. The ticket I received clearly mentioned the inclusion of the falcon show. It's pathetic that they thought it was reasonable for anyone to pay that much for a group tour for a quick visit to a nearby lake. I was also shocked that they were justifying their claims and actions. I would however like to thank the first driver for helping out to the extent possible. I wouldn't recommend this tour company to anyone.

A colleague and I booked this hike at the last minute. Despite our concerns about the last minute booking, the trip was well organized. Our guide, Leana, was fantastic! She contacted us the night before and the morning of our hike to ensure we were fully prepared. Leana was very personable and this made the experience that much better. She educated us on the lake, nearby mountains and Kazakh culture. She was very easy-going on the trail. And the hike was great! Challenging and a great workout, but the hike through the alpine forest and the views of Big Almaty Lake at the end of the hike were worth it! I would definitely recommend it!

John/Nuzhan was an excellent guide. Flawless English and good company. The hike to the lake is easy and not technical at all (there is even an option to walk the whole way on a concrete road), but with quite some meters of ascend it makes for a nice excercise. Overall a fun, active day trip just a short drive from Almaty.

John and Jandos showed a good teamwork in guiding us! Was a pretty rough start but they made the big group feel comfortable! Responsible, dedícated young men who show passion with what they do. Thank you for making my Almaty trip safe and full of adventure!

We were picked up on time in our hotel, the lake is near the city, about 22 km. The Saida guide was very attentive and speaks fluent English and very easy to understand. The walk is not very easy, requires a certain physical preparation, but the arrival to the lake compensates, amazing place, take snack to make a beautiful picnic.

Our guide Aidyn was a very nice person and explained us many interesting facts about the lake and Kazakh culture and history. Moreover, he could manage a group with people hiking with very different pace guaranteeing the best experience for all of us. The lake is also very beautiful with several viewpoints with a wonderful landscape on the lake itself and the surrounding peaks. However, the logistics of the trip was not as great as the rest. Despite the car that brought us there was big and comfortable, when we came back we found out that the driver abandoned us there for a problem with his car and the agency could not send an other one. Even though the guide tried its best to help us, we waited for an hour and, in the end, we had to take a Yandex to come back to Almaty.