Although the premise of this experience is fantastic, my partner and I both had leaky dry suits which made this a wet and cold experience. We were lucky enough to see the northern lights during our float, but if they weren’t there this would not have been worth it. The hut was more a shack and we didn’t mind, but it was not well kept and seemed like just an obligation by staff. Would only recommend if your chance to see the lights is high and if you’re ok being on uncomfortable while you’re in the water.
事業者からの返答
been. Leaky dry suits should never happen — that's a core piece of safety and comfort gear, and if it's letting water in, that's a maintenance failure on our end, not something you should have had to deal with. We're glad the northern lights showed up, but you're right that the float itself should be a great experience on its own, lights or not.
We also hear you on the cabin. It's meant to be a simple, rustic space, but "not well kept" and staff treating it like an obligation is not the standard we want — that's on us to fix, both in terms of upkeep and how our team shows up for guests there.
We're taking a close look at our gear inventory to catch and replace suits like the ones you had, and we're addressing the cabin experience with our team directly. We'd love the chance to have you back for a version of this that actually delivers on the premise you came for.
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Melissa_A
February 15, 2026 · via Viator
Overall, highly...
Overall, highly recommended, a great experience !! but there are a few areas that could be improved:
The tour should be longer, as the time it takes to put on the suits reduces the actual time spent in the water, and in the end, you get very little time to enjoy the experience.
The suits and thermal layers provided should be cleaner. We found them dirty, and since they come into contact with your skin in certain areas, they should be better cleaned for hygiene reasons.
事業者からの返答
Thank you so much for the great review, and for the constructive feedback alongside it! We're really glad you had a great experience overall.
You're right that suiting-up time cuts into water time, and if the balance feels off, that's worth us looking at — whether that's streamlining the changing process or adjusting the schedule so guests get more actual time floating.
On the cleanliness of the suits and thermal layers — that's a fair and important point, especially given the skin contact. We take hygiene seriously and will make sure our cleaning process is being followed properly and consistently.
Thank you for flagging both of these — it genuinely helps us improve. We hope to welcome you back to Tromsø for another adventure sometime!
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Wendy_L
February 14, 2026 · via Viator
Not worth the money.
Expensive for the experience had. Guide was not engaged and actually rude. On phone the whole time, raw cinnamon rolls served so inedible. Gutted post this trip as very disappointed.
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Marcel_A
December 14, 2025 · via Viator
Amazing, once in a lifetime experience
Amazing experience! We’ve been relaxing warmly for almost an hour, with northern lights and shooting stars. Cheers to Mathieu!!
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HaThuong_N
March 23, 2025 · via Viator
This is a must thing to...
This is a must thing to do while being in Tromso! I had so much fun and this experience is so unique. Our guide on 20/03 was a French girl (I am sorry for not remembering the name) and she was so devoted. She took a great care and pictures for us! Thank you so much for making our activity so memorable!
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Ryan_H
March 2, 2025 · via Viator
Unique, fun experience!
Incredible experience. Don't pass this up. When and where would you ever do this again? It was a short 20 minute drive to the fjord cabin and we had a great time getting into the gear and getting into the water. We stayed much warmer than we thought! We also got to see the lights while we were floating which was really cool!
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Christopher_B
February 15, 2025 · via Viator
Great expierence, Chance for the northern lights
Great expierence - the floating is super relaxing, great views to the Stars and luckily also great northern lights.
Engaged guides, good Snacks and unique expierence.
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Passport826812
January 18, 2025 · via Tripadvisor
One of our best experiences in Tromso
This was a fantastic experience. Floating in a frozen fjord was so relaxing. The tour leaders Mathieu and Fanny made this such an enjoyble time and were very helpful to my wife who has some mobility issues. They were so enthusiastic and supportive of everyone having a great time. We went during overcast rainy weather in Tromso and had some mild drizzle on our faces, but were blessed with the sky clearing over the fjord not long after we had changed out of our floatation suits. We had a spectacular display of the Northern Lights over the fjord! Thanks so much Fanny and Mattieu for making this such an awesome experiece.
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Elizabeth_R
January 2, 2025 · via Viator
We had a wonderful time...
We had a wonderful time ice floating! The team was super helpful and supportive. We were able to see some beautiful Aurora lights and had a very memorable experience! One of our favorite activities of the trip!
事業者からの返答
Thank you so much for your kind words. We put a lot of effort into this tour and it's great to see that you had a good time.
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Cheryl_O
December 31, 2024 · via Viator
A Magical and Safe Arctic Floating Adventure!
The Arctic Ocean Night Float was a magical and unforgettable experience! The guides ensured everything felt safe from start to finish, providing excellent communication before, during, and after the adventure. They supplied soft, warm overalls to layer over your clothes and under the dry float suit—pro tip: keep your snow pants on for extra warmth! Floating under the Arctic night sky, surrounded by pieces of ice, was surreal yet completely safe. The guides also captured incredible photos of everyone, included at no extra charge.
While you can float for up to an hour, most of us warmed up by the fire after about 30 minutes, enjoying delicious fire-warmed cinnamon buns and hot cocoa or relaxing inside the cozy cabin. Pickup and drop-off were punctual and smooth, even through heavy snow, making the 25-minute ride stress-free. With a small group of just eight, this is an extraordinary and breathtaking experience we very highly recommend!
事業者からの返答
Thank you so much for your wonderful words! We are over the moon about the fact that we managed to provide such a great experience for you guys 🛟