The instructions were not very clear at all on how to redeem the voucher. The actual tickets would not pull up properly it was very frustrating to use this app for the tickets I should have just gone to the Arc de Triumphe and bought them directly would’ve been much easier I loved the attraction, but will not use Viator again to book tickets like this. Even the women at the ticket office had trouble finding my tickets on Viator and the email. Again, it simply would not open properly
S
sandrabO2893JS
October 7, 2026 · via Tripadvisor
Complete waste of money!!
The lift was closed on the day we visited (22 September) which did not allow us to access the Arc as my husband was in a wheelchair. We understood he would not be able to access the Terrace, but we were told very bluntly "No refunds available" which is a complete waste of the money spent with the provider World Pass Tour France! Extremely disappointed as our trip to Paris was to see historical landmarks before heading to the Normandy Beaches :( :( :(
4
457vanshc
September 20, 2026 · via Tripadvisor
Worth visiting around sunset
We booked an evening visit and the timing was perfect. Watching Paris slowly light up from the terrace was probably my favourite part. There are quite a few stairs, so be prepared for that, but overall it was a great experience.
M
M4417WFpradeeps
September 20, 2026 · via Tripadvisor
Much more impressive than expected
I had walked past the Arc de Triomphe before but never actually went inside. This time we went up to the terrace and I’m glad we did. The panoramic view is fantastic, especially looking straight down the Champs-Élysées. Definitely worth adding to a Paris trip.
2
288kavis
September 20, 2026 · via Tripadvisor
Easy visit and beautiful views The ticket made the visit simple and we had no problems getting in. It was fairly busy
The ticket made the visit simple and we had no problems getting in. It was fairly busy when we arrived, but everything moved well. The terrace has excellent views in every direction and we stayed longer than we originally planned. A very enjoyable Paris experience.
D
Daydream47074504473
September 20, 2026 · via Tripadvisor
Amazing view over Paris
Really enjoyed the visit. The climb up takes a little effort, but once you reach the terrace the view is absolutely worth it. You can see the Eiffel Tower, Champs-Élysées and so much of Paris from the top. Entry with the ticket was straightforward.
G
Go11096275701
September 18, 2026 · via Tripadvisor
City experience
Would have been perfect if lift was working!
K
Kyla_H
September 11, 2026 · via Viator
A must see
There are a lot of stairs! But there are stops along the way. Beautiful view and amazing story behind this structure.
J
Jenn_C
September 4, 2026 · via Viator
Don’t pay for a guide who doesn’t show up
There were no specific instructions as to where to meet our guide. As such no one met us and we toured the site ourselves without any guide. In my opinion we paid for very little except the ticket price and as we arrived early we were in line near the front anyway. When we asked any official looking person there who identified as a guide, they just told us to get in the entry line then disappeared. I’d give you no stars if I could.
5
517manjita
August 19, 2026 · via Tripadvisor
Amazing View
Really enjoyed visiting the Arc de Triomphe. The view from the top was honestly the best part. You can see the Champs-Élysées and so much of Paris from there. Definitely worth going up!