Bora Bora Wildlife Park Half Day Tour in Diani We have just finished the tour at the Bora Bora wildlife park tour, booking reference : 1303055625 In addition of the 414 USD, we also paid 90 USD for the entry ticket. The total tour including 2 x 20min transfer from the hotel was not longer than 2h ! Tour itself being 1h15 big max. I believe this is a joke for a total of 504 USD ! Please have a look at the program and I request a partial pay back. As you know from my historic from my many trips with you, this is my first complaint - hence please take it very seriously.
Thank you for your response. We are sorry to hear that you had inconsistent experience with our services and we greatly appreciate you letting us know about this. We value your opinion and rely on it to determine whether we are meeting your expectation and we have known we did not meet them according to you. But the package clearly states the includes and the excludes. Maybe by chance you didn't check while booking. We really apologize for the inconvenience.
