Very bad experience. We had booked a 2-hour boat outing for a group of 7 friends. Upon our arrival, we discovered that there were also two other couples on board, which was not clear at the time of booking.
We were respectful throughout the activity. We were chatting among ourselves and sang a few seconds of a chorus, nothing more. Despite this, the crew asked us to leave the boat and took us back to the port after only 50 minutes of sailing, even though we had paid for 2 hours.
The skipper Mary was particularly unpleasant and unprofessional. We felt that our presence as a group of friends was simply not appreciated. If this activity is more designed for couples seeking a calm and intimate atmosphere than for groups of friends, this should be clearly indicated in the description to avoid any disappointment.
We paid €220.50 for a service that we could not even enjoy halfway. Very disappointed by this experience and by the lack of consideration for the customers.
事業者からの返答
Votre évaluation ne correspond ni à la réalité ni à la vérité.
La plateforme Viator connaît l’identité de tous les clients qui effectuent une réservation par son intermédiaire. Il est donc établi que vous n’avez effectué aucune réservation auprès de cette plateforme.
Votre évaluation est, par conséquent, diffamatoire et préjudiciable.
Nous engagerons immédiatement toutes les procédures légales nécessaires afin de protéger nos droits et notre réputation.
Cordialement,
7
707leandrar
April 29, 2026 · via Tripadvisor
Warm, friendly and memorable
Despite it being a cool night, the trip was so enjoyable and warm because of the Captain and Skipper. I would definitely recommend this excursion to anyone who wants to do something off the beaten path. We were a family of 4, we had our 14 month baby and 8yo and we felt safe on the water. They have blankets which was needed once the sun went down.
R
Richard_M
April 18, 2026 · via Viator
A fun and informative...
A fun and informative time on the water. Clean and well maintained sailboat with a super captain and crew.
事業者からの返答
Thank you so much for your kind words.
It's wonderful to know you enjoyed it so much.
We hope to welcome you back for another sailing trip in Lisbon. ⛵️
Thank you ⚓️⛵️
W
WellnessTravelMama
October 19, 2025 · via Tripadvisor
Perfect Way to Close Our Lisbon Retreat!
As a retreat company owner, I seek experiences that create lasting memories - this sailboat excursion was the perfect finale to our Lisbon trip. Our group of 9 was treated to a magical sunset sail along the Tagus, passing stunning monuments while enjoying provided snacks and drinks. The crew made us feel so welcome, creating the perfect atmosphere for our group.
This wasn't just a boat ride; it was a transformative experience my participants are still raving about. The combination of breathtaking views, warm hospitality, and that incredible sunset made this the ideal way to close our time in Lisbon.
Cannot recommend highly enough - a must-do!
J
John Nino P
July 20, 2025 · via Tripadvisor
Mary and Captain Helder Are Simply the Best!
It was our first time in Lisbon, and the River Sailing Team made our holiday truly unforgettable! From the warm welcome to the beautiful journey, Mary and Captain Helder were so kind, knowledgeable, and incredibly hospitable.
We feel bad because we were in a rush and only had a small tip to give – they truly deserve so much more for the amazing experience they provided.
I highly recommend them – 5 stars are not enough! Mary and Helder, thank you for your outstanding service. You are both legends and a true asset to the business. We’ll definitely be back next time with the whole gang!
事業者からの返答
Hi John,
It was an absolute pleasure to have you with us on board ⚓
You were truly kind and full of joy.
Thank you so much for your generous words and the charming smiles you shared with us throughout the entire experience 🫶🏻
We truly hope to welcome you back very soon, confident that you’ll once again spread your wonderful energy to everyone around.
Once again,
A heartfelt thank you and a warm embrace from the River Sailing team ⛵
M
Mobile55120123652
July 4, 2025 · via Tripadvisor
Melhor tour de Lisboa 🧡😊
It was the second time I did the Sunset tour with them.
Once again, I was amazed by the professionalism of the team.
Mary and Helder are so cheerful and always available from start to finish.
The white wine and the snacks they serve are always the best you can find.
I highly recommend this tour to anyone who wants to discover a bit more of the Portuguese capital and enjoy a magnificent sunset.
Mary speaks many languages and always taking care of us .
Keep smiling.
Thank you so much dear mary & helder
Keep smiling
⛵⛵⛵
we love you 🧡
See you soon☀️
H
H8459GAmathieuf
June 24, 2025 · via Tripadvisor
Unforgettable cruise
Beautiful sunset and explanation of the remains of Lisbon exceptional by the aircrew
Incredible visit
事業者からの返答
Merci beaucoup, ce fut un plaisir de naviguer ensemble, au plaisir de vous revoir ! Merci beaucoup pour votre commentaire.
M
Melanie C
June 22, 2025 · via Tripadvisor
Sunset cruise
Fantastic experience- guide was friendly and welcoming. Refreshments included which we weren’t expecting.
Definitely recommend!
事業者からの返答
Thank you very much for your visit, it was a pleasure to welcome you.⛵️⚓️ We hope to see you again :)
K
Kyle_R
December 27, 2024 · via Viator
An incredible boat tour...
An incredible boat tour on the Tagus. We really enjoyed the crew and all the amenities offered. Beautiful views and very knowledgeable staff. 2 young kids had a blast.
事業者からの返答
Thank you very much for your visit, it was a pleasure to welcome you.⛵️⚓️ We hope to see you again :)
R
richardyp
November 25, 2024 · via Tripadvisor
An unforgettable tour.
I'm Brazilian, more specifically from Florianópolis, Santa Catarina. Our people have a strong connection with the Portuguese brothers. When we decided to visit Portugal, we included Lisbon in our itinerary, a wonderful city with an architecture that reminds us of our Azorian origins.
Among so many beautiful things, I couldn’t help but visit the Tower of Bethlehem and navigate through the canal that connects to the Portuguese Sea. It was an unforgettable tour aboard a beautiful sailing boat from the company River Sailing, accompanied by the competent professionals Hélder and Mary, who gave us a lot of safety and shared their vast knowledge about the local history.
All we have to do is thank you for all the affection we received and we hope one day to return to kill the longing for what was recorded in our minds and hearts ❤️❤️
Embraces from “Pereirão”.
2人が参考になったと回答
事業者からの返答
Muito obrigado pela vossa visita, foi um prazer recebê-vos. Será sempre um gosto muito grande poder vos receber :) ⛵️⚓️