I would not recommend booking a tour with this company. My experience was extremely disappointing and unprofessional.
I booked a tour with them, but the van broke down, and we were not given a clear estimate of when another vehicle would be available to pick us up. I spoke directly with the tour operator, and she told me that I could either wait or receive a refund. I explained that I could not wait because I had dinner plans, and she confirmed that I would be issued a refund.
Unfortunately, the company has now refused to provide the refund that I was promised. This was extremely frustrating, especially after the tour was disrupted due to an issue on their end.
Based on my experience, I would not recommend this company. Very unprofessional and poor customer service
事業者からの返答
We are sorry to read this review, but we would like to clarify a few important points.
Our original vehicle experienced an unexpected battery issue. As soon as this happened, our team arranged another vehicle and hired an additional driver at our own expense to make sure the tour could still operate. The tour did take place, and the booked service was ultimately provided.
We would also like to clarify that a refund was never confirmed or agreed by our team. We understand there may have been a misunderstanding during the communication that day, but we do not believe the review fully reflects the efforts made by our team to resolve the situation.
We kindly invite you to contact us directly so we can review the communication together and clarify exactly what happened. We are more than happy to discuss the matter openly and fairly.
3
311dianev
September 21, 2026 · via Tripadvisor
Santorini Island overview
It was time well spent. Our driver and guide were incredible! It gives you a great overview of the island.
Would definitely recommend this tour
Our guide took incredible pictures making sure we were captured in all the main attractions.
事業者からの返答
Thank you so much for your wonderful review and thank you for choosing us for your Santorini trip! We hope you visit us again next time!
R
Rebecca_P
September 16, 2026 · via Viator
Best way to see Santorini!!!
This experience is a wonderful way get oriented in Santorini, you literally see from the south to the north end of the island. Our guide was Ilias and he was incredibly friendly and extremely knowledgeable being a local himself. We learnt all about Greek history and culture as well as little tid bits about the island. The bakery stop was phenomenal with one of the best coffees that I've had since being in Europe. Thank you for a spectacular time!
事業者からの返答
Thank you for your wonderful review. We are delighted that Ilias made the tour friendly, informative, and memorable. It is great to hear that you enjoyed discovering the island from south to north, learning about Santorini, and of course the bakery stop and coffee.
L
Lizeth_A
September 16, 2026 · via Viator
Tour!
We booked this tour our second day here in Pyrgos. It was the best part of our vacation! Elias was great, he drove us around Santorini and showed us around the most beautiful places ! He showered us 85% of the island as it was great to see almost everything in one day! Very knowledgeable kind and made us feel comfortable ! He even gifted us a desert and sang us happy birthday to my husband and I as we came here for our birthday!
事業者からの返答
Thank you for your wonderful review. We are delighted that Elias made your day so memorable and helped you discover so much of Santorini. We are especially happy that the birthday surprise made your celebration even more special. We will gladly share your kind words with him.
C
Charles_B
September 16, 2026 · via Viator
Nice tour
Very nice tour around the island. Very knowledgeable guide made the experience better. Highly recommended
事業者からの返答
Thank you for your kind review. We are glad you enjoyed the island tour and our guide’s knowledge. We truly appreciate your recommendation.
C
Castalia_C
September 2, 2026 · via Viator
The sunset in Santorini...
The sunset in Santorini was one of the most beautiful we've ever seen in our lives, and the cities of the island are an unforgettable view. This was probably the biggest highlight of our vacation in Greece!
事業者からの返答
Thank you for your wonderful review. We are so happy the sunset and beautiful villages of Santorini became such a special highlight of your trip to Greece.
S
Steven_T
September 1, 2026 · via Viator
Santorini is awesome
This tour covers the whole island from south to north and highlights in between. We were provide crowd avoiding access and tip for great pictures and memories.
The snack stop at Grigoris Bakery was a sugar rush!
While the listing says you will be back at your starting point around 8 pm, we got back around 9 pm. This is driven by the sunset time.
事業者からの返答
Thank you for your detailed review. We are glad you enjoyed the full island experience, photo tips, and bakery stop. As the tour is planned around sunset, the return time can vary depending on the season. We appreciate you highlighting this.
H
Hila_S
August 15, 2026 · via Viator
Highly recommended!
We had an amazing guide. We learned a lot and no wasted time. Very informative and beautiful trip. Took us to the best ice cream place a recommended a fantastic restaurant. Beyond our expectations. Bought a birthday cake for my daughter with a candle and everything and made it a special memory for us. Thank you!
事業者からの返答
Thank you for your wonderful review. We are delighted that our guide made the day informative, beautiful, and extra special for your family. Hearing that the birthday cake, local recommendations, and thoughtful touches created such a memorable experience means so much to us. We hope to welcome you again.
M
Maria_C
July 14, 2026 · via Viator
Fabulous tour
This tour exceeded our expectations. The guide was so informative and interactive with the group. She texted us when they were on their way to pick us up. She explained everything about Santorini. Had an iPad with background information and pictures. We were very satisfied and highly recommend this tour.
事業者からの返答
Thank you for your wonderful review. We are delighted that the tour exceeded your expectations and that our guide’s communication, interactive explanations, and iPad visuals made the experience informative and enjoyable. Your recommendation means a lot to us.
T
Tara_P
June 30, 2026 · via Viator
Amazing day in Santorini
My husband and I traveled to Santorini with a group of friends. The Santorini tour was our favorite and an unforgettable experience! We chose to get up the mountain by mule which was exciting and scary at the same time. There we met our tour guide who was amazing! We toured all parts of Santorini by van with a small group. There was plenty of time to explore on your own and take photos. At the end she recommended a restaurant to grab a quick bite and experience the amazing local foods. The final experience was the sunset which we will remember forever! Our favorite port tour of our 7 day Greek Isles cruise!
事業者からの返答
Thank you for your wonderful review. We are delighted that our Santorini tour became a highlight of your Greek Isles cruise. It is lovely to hear that you enjoyed the small group, free time, local recommendations, beautiful sights, and unforgettable sunset. Your kind words mean a lot to us.
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