This was a great experience! The tour guide was kind, knowledgeable, informative, responsive, and just a nice gentleman. My only regret is that we could have used a little extra time on site to better explore the locations.
事業者からの返答
Thank you so much for your wonderful feedback! We're thrilled to hear that you enjoyed your half-day trip to St. Paul de Vence and Cannes from Nice. It’s great to know that our tour guide made such a positive impression with their kindness and knowledge. We truly appreciate your note about wishing for more time to explore—we’ll definitely take that into consideration for future tours to enhance the experience even further. We hope to welcome you back for another adventure soon!
Best regards, Mathilda - TheTravelExpert Nice
E
Eileen_M
September 18, 2023
Lovely day trip
There were nice people on the mini bus, we
enjoyed seeing Cannes, Saint Paul de Vence was very picturesque and quaint with all the Art galleries,
事業者からの返答
Thank you vey much for this new message
Our pleasure when our clients enjoy their journey with us
S
Samrat B
July 5, 2023
Excellent trip. Enjoyed very much
The trip was very good. The place was beautiful, the driver was knowledgeable, overall had pretty good fun
事業者からの返答
Thank you for your comment
that we will share to your driver guide
C
Charita_N
June 15, 2023
Excellent tour
Erick was our guide and he did a wonderful job with giving us the history begind each place. He was very kind to offer us Umberellas as it began to rain in St. Paul de Vence. He made our trip a memorable one.
事業者からの返答
thank you for your comment, highly appreciated -
9
9jenetteb
May 3, 2023
Awful
The experience was awful. The tour guide hardly talked at all and gave very little history. Would no recommend to anyone
事業者からの返答
Hi JENETT, since the world gives the possibilty to give comments, we see how it helps frustrated persons give comments.
You had a tour with a tour guide and a guide on training so you had 2 persons to take care of you and the other passengers.
You were late to start the journey saying that you didn't get the message about the pick up time
All the other passengers enjoyed their journey .
We really appreciate comments
1° when they help us to improve our service and quality.
2° When they help other passengers to select a tour with the sights to visit or a provider
We are sad to see how nowodays the possibility to give comments is getting a way to express other frustations. Live is short and nice .
You where on vacation with 2 other ladies. You could just enjoy what life is offering .
Yes you are a client, and yes you want to optimize your time and monney ....
We understand all of that, and believe me, we take in consideration any comment respectfully.
In each company there are human, we are not a "big machine" and we do our best to give the best service we can.
But knowing the service we provide, we can accept a bad comment when there is a reason for that, but not just saying "Awfull"
What is awfull ? that we were late because of your lateness and went in the traffic due to this reason ?
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Connie_C
March 22, 2023
Drive and Drop (not much of tour/info) - Good if you just want to see areas
The 4 hour experience from Nice offered an opportunity to see Cannes and St. Paul de Vence. It was pretty much a drive and drop to 2 locations. We only had four family members in the van. The driver pointed out certain buildings and sites along the way and provided some minimal information about the 2 locations. The tour was not as much of a detailed tour as we had hoped but did provide an opportunity to see these 2 locations.
K
Koen M
September 12, 2022
beautiful, picturesque village
nice half-day trip from Nice by public transport (bus) at very reasonable price (1.5 euros pp and per route); travel time approximately 1h (many stops); beautiful car-free village with narrow alleys and many stairs (walking well is a must!); definitely worth it
M
marimesa
August 10, 2022
Bad experience
Was a bad experience because the woman changed the schedule, included Antibes and the time ins St Paul was very short.
This is not a tour, is a driver in a van. He was very rude and unpleasant. The woman who I talked to is also rude and not very kind.
They can not offer a tour if is only a transportation to the place.
事業者からの返答
As I don't see your name in our last participants I guess you are the lady who made already a comment in spanish few weeks ago.
Dear Madam, again, in english, we did offer an other day as you where travelling alone,
We did offer a date when the departure was guaranted after that fact that you did change several time the date of the services you did book.
Yes we were happy to add an additional stop as it was a upgrade of the tour ; so the tour was longer as the tour you paid ; most of our clients appreciate to visit ANTIBES;
It's not often that clients complain about an upgrade with an additional stop and time.
You did spend the tour starting to complain on whatsAPP , so no we where not rude
Your tour was a tour with other participants and not a private tour
But we are happy to offer a private tour to clients booking private tours
By chance everybody else travelling where happy about the service
We are sorry if you didn't appreciate this tour with us
S
souady938
August 6, 2022
Change of scenery
Very Good Welcoming of the driver!
Beautiful experience in the laboratory of Fragonard perfumery.
Beautiful town.
事業者からの返答
Nous sommes ravis que vous ayez apprécié le tour
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espantoso88
August 3, 2022
Very bad Agency and Driver Service
They changed my itinerary and included a city that took time away from St Paul de Vence, The Bad-Atttitude Driver, rude to passengers and decided not to serve as a guide and never speak again. They don't pick up at the hotel but where they decide and you can't change the date, pity because the sites are so cute and the driver could orient people,
事業者からの返答
What a nice comment...
Yes we did add a stop to offer you to visit also ANTIBES ; but we did add this stop and extra time in the total journey
Regarding the comments during the journey : our drivers guide do their best, but when clients are speaking loud, not listeting to the comments it's not easy to satisfy everybody ...
Regarding the pick up place :
Your airbnb place was not in the area where we offer pick ups so we did offer you the best easy place, not far, to meet you and you agreed, as it was really not complicate to meet us at the place suggested.
Regarding the change of the date (it was optional)
You where the only one booked on a specific date - We did offer you to participate to a date where the tour departure will be guaranted (as any agency we need a minimum of participants to garanty a tour departure ) and you accepted this date change -
Why not cancelling the tour and get refunded if this was a problem at your end ?
So disapointing to see that when we try to do our best to satisfy our visitors they use any detail to transmit their frustation
Life is beautiful if you enjoy every part of it
But if you take any detail to see it as a problem, yes life is boring and disapointing
By the way, Thank you for writting your comment in spanish , even if you speak english ....
Sorry for spending so much time exchanging with you on WhatsAPP during your journey.... if you believe and say that our agency is giving a bad service...
We try to satisfy our clients the best, but we are just a sightseeing tour company
We are sorry about that... but your tour was a tour with other passengers, and not a private tour
We are wishing you the best ...
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