DO NOT BOOK THIS EXCURSION! We booked this day trip about a month in advance. It was supposed to start at 8 a.m. and they were supposed to pick us up at our hotel. The night before and the morning of we got confirmation emails from Viator telling us to get ready for our big adventure. This company was a no call/no show. They completely ghosted us. I texted and called and got zero response. They just left us waiting there. I called Viator and spent over an hour on the phone trying to book a similar excursion with another company. And then we had to scramble to change our plans for the day. So I can’t stress how much I discourage you from booking anything with this company. They clearly don’t care about ruining someone’s vacation. They clearly don’t care about customers, customer service, honesty, reliability, or just being grown up enough to call and cancel before the actual tour. Canceling and refunding us like 15 minutes after the start of the tour was a really low class move. I’d give negative stars if I could. DO NOT USE THEM. In my opinion, you will be very, very sorry if you do.










