I loved the experience. The luxury catamaran. The service from Yuli and the crew was excellent. Quiet but relaxing atmosphere to enjoy the views and the nature of the sea. Definitely the best experience
事業者からの返答
¡Muchísimas gracias por compartir su experiencia! 🌴☀️
Nos alegra enormemente saber que disfrutó de nuestro catamarán de lujo y del ambiente tranquilo y relajante que buscamos ofrecer a nuestros clientes. Transmitiremos especialmente sus amables palabras a Julie y a toda nuestra tripulación; estarán encantados de saber que contribuyeron a hacer de su día una experiencia tan especial.
Gracias por elegir Quetzal Excursions y por recomendarnos. ¡Esperamos volver a recibirle pronto para disfrutar juntos de otro maravilloso día en el Caribe! 🌊⛵
R
rbnflr
September 15, 2026
Unforgettable tour
Beautiful tour through that Caribbean paradise. The guides and the crew are excellent. Highly recommended
事業者からの返答
¡Muchas gracias por compartir su experiencia! 🌴☀️
Nos alegra muchísimo saber que disfrutó de este hermoso paseo por el paraíso caribeño y que tanto nuestros guías como nuestra tripulación estuvieron a la altura de sus expectativas. Para todo el equipo de Quetzal Excursions, su satisfacción es nuestra mayor recompensa.
¡Gracias por recomendarnos y esperamos tener el placer de recibirle nuevamente para vivir otra inolvidable aventura en el Caribe! 🌊⛵
S
Sean_C
July 27, 2026
Could be better
It was described as a small group tour. We expected it to be between 10 and 15 people, it was 25. But it was a larger boat so it didn't seem crowded. It starts early and since we stayed at all inclusive place, we could not grab breakfast. They did provide a nice lunch later in the day. But the late morning snack was sliced bread with cheese slice or ham and cheese. Really expected better. We have been on other small group tours and they provide continental breakfast: muffins, croissants, fruits, etc. The crew was great. The bar was subpar. No mixers for the cocktails, basically coke or sprite.
事業者からの返答
Thank you for taking the time to share your feedback.
We are pleased to read that you enjoyed our crew and that, despite the number of guests on board, the spacious catamaran never felt crowded.
Regarding the group size, our tour is indeed a small-group experience, with a maximum of 28 guests aboard a 25-meter catamaran offering large indoor and outdoor areas. This is very different from many excursions in the area that often carry 70 to 100+ passengers on board.
We also intentionally organize early departures (your hotel pickup was at 7:10 a.m.) to avoid the crowds at the snorkeling sites and beaches. One of the highlights of our tour is that we have our own private beach area, away from the large excursion groups where several hundred visitors can share the same beach at the same time.
Concerning the food, we actually serve refreshments throughout the day: coffee, tea, juice and pastries at our office before departure, coffee and fresh bananas on board in the morning, sandwiches after snorkeling, chips on the beach, and a freshly prepared lunch served on board around 1:30 p.m.
As for the cocktails, we offer classic Caribbean drinks such as rum with cane sugar, fresh lime and Sprite, along with beer, wine and soft drinks. Unfortunately, as we operate on a boat, using electric blenders for frozen cocktails is not possible due to the onboard power limitations.
We truly appreciate your comments, as they help us continue improving our experience, and we hope you still leave the Dominican Republic with wonderful memories of Saona Island.
Quetzal Team
D
davidbU9429ZE
July 22, 2026
No Pickup Details, No Answers, No Tour
I had a very disappointing experience with this booking. I booked this tour two weeks in advance. The operator told me they would contact me the day before with pickup details and instructions, but I never heard from them.
I reached out multiple times by message and received no response. I also called several times, and no one answered. With no pickup information and no way to contact the operator, I had no idea if the tour was still happening.
This completely ruined my plans for the day. Since I was waiting to hear back from them, it was too late to book another activity. I would be very cautious when booking with this company. Based on my experience, they may not respond when you need them most.
事業者からの返答
Thank you for your review, and first of all, please accept our sincere apologies.
Unfortunately, this was entirely due to a human error on our side. We understand how frustrating this must have been, especially after booking your tour two weeks in advance.
As soon as we realized the mistake, we contacted you immediately and offered you two options: a full refund or the opportunity to join the excursion the following day. We completely understand that this did not make up for the inconvenience or the disruption to your plans.
This situation is not representative of the level of service we strive to provide, and we have already taken steps with our team to ensure it does not happen again.
We are truly sorry for your experience and hope you will give us the opportunity to welcome you back in the future so we can provide the experience we are known for.
Quetzal Team
F
Flyer281769
June 27, 2026
Absolute service!
Amazing! It was amazing the boat was good condition the staff was wonderful
事業者からの返答
hank you so much for your wonderful review!
We're thrilled to hear that you had an amazing day with us. It's great to know you enjoyed the boat, appreciated its excellent condition, and that our crew helped make your experience so special.
We hope to welcome you back on board the next time you visit the Dominican Republic!
Quetzal Team
I
Ines_R
May 8, 2026
Perfect.
Everything was perfect, the excursion is worth their price. The guides are great. We were able to discover beautiful beaches.
事業者からの返答
Merci beaucoup pour votre retour ! 😊 Nous sommes ravis que l’excursion vous ait plu et que vous ayez apprécié nos guides ainsi que les magnifiques plages découvertes. Au plaisir de vous revoir pour une nouvelle aventure ! 🌴⛵
G
garcgirl
May 2, 2026
Calm beautiful ride to island instead of speed boat .
Lovely boat and has small indoor space in case it rains . Boat ride lovely instead of speed boat . Quiet and great lunch . But if want to dance , back of boat and quiet in the front . Can arrange for transfer $35 a person fun Punta Cana for 2-3 families much better than large bus .
If traveling with kids , bring your own snacks as this is a full day tour and only have lunch and one snack of ham and cheese sandwich . Crew is great as well as owners who worked with me to get a last minute booking .
Highly recommend . Very professional . Only snacks holding out for 5 star review . Book it !
事業者からの返答
Thank you so much! 😊 We’re glad you loved the boat, lunch, and relaxed vibe. Thanks for the tip on snacks—we’ll work on it! Hope to see you again soon !
T
Tobias_M
April 25, 2026
The Best Experience in Dominican Republic
Experience simply amazing!
From the beginning, the WhatsApp service was excellent, with clear communication and very helpful. Even though they didn’t have a direct exit from my hotel, they arranged perfectly to pick us up, charging a fair amount of $35 per person for the entire tour.
About the crew: Sensational. Honestly, it was the best treatment we had in the entire Dominican Republic. All extremely friendly, attentive and with a very good energy, which made all the difference in the climate of the tour. Inclusive, we end up making several friends during the day, much because of this light and fun vibe that they provide.
The script is also absurd of good. Snorkeling in an old pier that has become a coral reef is a unique experience, and even those who do not know how to swim can enjoy it with peace. Then the Saona Island... no words. One of the most beautiful places I've ever seen in my life.
And to close, the natural pools with sea stars, simply spectacular. Another moment that is marked forever.
Summary: Worth every penny. A complete, well-organized and unforgettable experience.
Note 1000. I highly recommend!
事業者からの返答
¡Muchísimas gracias por este increíble comentario! 😊 Nos alegra saber que disfrutaron de la experiencia desde el primer contacto hasta el final del tour. Nuestro equipo se esfuerza cada día para ofrecer un servicio cálido, organizado y con buena energía.
Qué bueno que pudieron disfrutar del snorkeling, de la belleza de la Isla Saona y de las piscinas naturales ⭐ ¡Momentos únicos que quedan para siempre!
Será un placer recibirlos nuevamente en una próxima aventura
B
Becky_P
April 13, 2026
A holiday highlight
This catamaran trip was a highlight of our holiday, it was worth every penny. A small group of around 30 (adults and children) took to the sea on a relaxed journey to Saona that took around 90 minutes. It was peaceful and there was plenty of room to sit and enjoy the views. We spent around 2 hours on Saona Island which was breath taking. Upon our return to the boat, we had a delicious lunch followed by snorkelling in a natural pool where we saw lots of huge star fish and even a turtle! A wonderful experience, thank you!
事業者からの返答
Thank you so much! 😊 Delighted you loved the relaxed vibe, Saona, lunch & snorkeling with starfish and turtles 🐢⭐ Hope to welcome you again soon!
F
Franck_S
March 25, 2026
Great experience
Very good organization from start to finish and always accompanied in the different activities even outside the catamaran. Charlotte our guide and his crew were taking care of us. Friendly and very welcoming.
We recommend with your eyes closed. 🤗
事業者からの返答
Un grand merci pour votre superbe commentaire 🤗
Nous sommes très heureux que vous ayez apprécié l’organisation de la journée ainsi que l’attention de Charlotte et de notre équipage.
Merci pour votre recommandation, et au plaisir de vous accueillir à nouveau à bord très bientôt ! 🌴☀️
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