Everything went so smoothly from the moment we met the guide outside the cruise port. Air-conditioned van, bottled water
Everything went so smoothly from the moment we met the guide outside the cruise port. Air-conditioned van, bottled water, and a small friendly group. It was exactly what we needed for a stress-free day.
事業者からの返答
Hi lovs414,
We’re thrilled to hear you had a smooth and stress-free experience exploring the Chacchoben Mayan Ruins with us during your Harmony of the Seas stop in Costa Maya! Small groups, friendly guides, and cool A/C rides are exactly what we love providing—so we’re happy it was just what you needed for a relaxing day in the Mexican Caribbean.
Thanks for choosing Next Experience Travel to spend your day in this beautiful destination. We’d love to see your memories—share your amazing stories and tag us on Instagram or Facebook @NextExperienceTravel so other travelers can get inspired too!
Tropical regards,
The Cruise Port Adventures Team 🌴
V
Venture01698960071
October 4, 2025 · via Tripadvisor
I was worried about timing with the ship, but this tour was perfectly scheduled. We got back with plenty of time to spar
I was worried about timing with the ship, but this tour was perfectly scheduled. We got back with plenty of time to spare. Very professional team that clearly understands cruise passengers.
事業者からの返答
Hi Venture,
We’re thrilled to hear you had such a smooth and stress-free experience exploring the Chacchoben Mayan Ruins with us during your cruise on the Valiant Lady! Our team works hard to make sure every tour fits perfectly with cruise schedules, so it’s great to know you felt in good hands.
Thanks for choosing Cruise Port Adventures to spend your day in Costa Maya, one of the most beautiful spots in the Mexican Caribbean.
Share your amazing stories and tag us on Instagram or Facebook @NextExperienceTravel so other travelers can discover this incredible destination too!
Hope to welcome you back on another adventure soon!
Warm regards,
The Cruise Port Adventures Team 🌴
_
_D5196QF
October 4, 2025 · via Tripadvisor
For the price, you get a full experience—transportation
For the price, you get a full experience—transportation, a knowledgeable guide, and plenty of time to enjoy. I felt it was much more personal than booking directly through the cruise line.
事業者からの返答
Hi _D5196,
We’re so glad you chose to spend your day with us in Costa Maya during your cruise onboard the Star of the Seas! It’s great to hear you enjoyed a full and personal experience exploring the Chacchoben Mayan Ruins with our local guide — that’s exactly what we aim for: authentic adventures away from the crowds.
Thank you for sharing your feedback and for exploring the beautiful Mexican Caribbean with us. We’d love to see your travel memories — tag us on Instagram or Facebook at @NextExperienceTravel so other travelers can discover this amazing destination too!
Warm regards,
The Cruise Port Adventures Team 🌴
G
Getaway22328319718
August 21, 2025 · via Tripadvisor
Didn't keep the group together
My husband and I took a cruise and booked the VIP Chacchoben tour. It started great. Arturo was the driver and Diego was the tour guide. Diego was very knowledgeable. Once we got to Chacchoben, it went downhill fast. I was having to be careful to not fall because my shoes had list their tread and it had just rained. Due to this, I was going slower. At no point did Diego check to make sure the group was together. Then, once we finally caught up, he did help me to climb up, which was awesome, and my husband gave him a good tip for that. When it was time to climb down, he helped me back down. After the climb down, we were basically abandoned. He had said he would slow down for me. He didn't. He again didn't check to make sure the group was together. He left us to find our own way back to the bus, where we found out that he had also had the group stop at some other sites as well. We would've loved to have heard what he had to say about the other sites. When we caught up, Diego said he thought we were with the group. That could've easily been checked. We didn't appreciate it at all. I would love to go back to Chacchoben, but it will be with a different group next time. Arturo was a great driver, but Diego was very disappointing.
事業者からの返答
Hi Getaway,
Thank you for choosing us during your vacation in the beautiful Costa Maya, in the heart of the Mexican Caribbean. We’re truly sorry to hear that your experience didn’t fully meet your expectations. While we’re happy to know you enjoyed Arturo’s driving and found Diego knowledgeable, we regret that you felt unsupported during some parts of the tour.
Your feedback is very important to us, and we’ll make sure to review this with our team to improve the way we assist guests, especially when extra attention is needed.
We hope you’ll give us another chance to provide you with the seamless experience you deserve next time you visit Costa Maya.
Best regards,
The Cruise Port Adventures Team
Costa Mayaの類似ツアーを比較
最安値: Costa Maya, snorkeling on the reef with fish, looking for turtles — $30
