I had a lovely day with Lux Tours! I absolutely loved the attention to detail that went into the tour. I felt safe and comfortable throughout such a long day. I really appreciated how Lux Tours went above and beyond to make sure we were looked after. The muffins and gummy bears were such a nice and personal touch, and I thought that was really lovely and added to the overall experience.
Tommy was our guide for the day and he was absolutely amazing. You could clearly see how passionate he was about what he does. His customer service was fantastic. He made the effort to get to know everyone, check that everyone was comfortable and make sure we were all enjoying ourselves. He even made the rounds throughout the day to take everyone’s photos, which was such a thoughtful touch.
Overall, it was an amazing experience and definitely one of the highlights of my time in Queenstown. I would absolutely recommend Lux Tours, and love to do some other Tours with them the next time I’m inn Queenstown.
D
Deb_VSA
September 19, 2026 · via Tripadvisor
A truly wonderful way to experience Milford Sound!!
We had the most fantastic day with Luxe Tours on our private Milford Sound tour and would absolutely recommend them to anyone considering making the trip.
There were just six of us, and having the private tour made the whole experience feel incredibly special. The van was so comfortable and spacious, and although Milford Sound makes for a long day, it honestly never felt like it. There were plenty of stops along the way and so much to see — we were even lucky enough to see keas and an avalanche!
Our guide, Adrian, was exceptional. He was knowledgeable, friendly, funny and incredibly patient, and was particularly wonderful with the young disabled adults travelling with us. He made everyone feel comfortable and included and really added to the enjoyment of the day. Ryan especially loved Adrian's "dad jokes", which became a running joke throughout the trip!
Milford Sound itself was spectacular and the cruise was a wonderful part of the experience. We also really appreciated having a table reserved for us on board — just one of the many thoughtful little touches throughout the day.
From the delicious muffins (the savoury one was particularly good!) and gummy bears along the way, to the special gifts for Ryan and Michelle at the end of the day, everything felt genuinely thoughtful and personal. The gifts have even been named Adrian and Milford, which probably says everything about how much they enjoyed their day!
From our first contact when booking through to being dropped off at the end of the tour, everything was seamless. We felt like VIPs for the entire day.
Milford Sound is incredible in its own right, but having Adrian as our guide and travelling privately with Luxe Tours made the journey there and back every bit as memorable as the destination.
A truly wonderful day and one of the highlights of our New Zealand trip.
事業者からの返答
Thank you for such an incredibly thoughtful review. We loved reading about your day, and it sounds like the six of you created some very special memories together.
It’s wonderful to hear that the private Milford Sound Tour from Queenstown gave your group the space and flexibility to enjoy the journey at your own pace. Keas, an avalanche, plenty of scenic stops and a comfortable van certainly make for a memorable day!
Adrian will be especially touched by your comments. Knowing that he helped everyone feel comfortable and included means a great deal to us. And we have to admit, hearing that his dad jokes became a running joke — and that the gifts are now called Adrian and Milford — made us smile!
The reserved cruise table, muffins, gummy bears and little gifts are exactly the sort of details we hope make guests feel genuinely looked after rather than simply taken on a tour.
Thank you for trusting us with such a special day and for describing yourselves as VIPs from beginning to end. We’re so glad the journey became just as memorable as the destination.
Katelyn & Toby @ Luxe Tours
5
531craigl
September 11, 2026 · via Tripadvisor
#Magic Milford
Tommy was our guide for our Luxe Tour from Queenstown to Milford Sound and I cannot rate him more highly. If we could we would give Tommy and this company 10 stars. Tommy is articulate, passionate, knowledgeable, tidy, customer driven with excellent people skills. We felt very safe with Tommy as our driver. He is a local and knows the roads well. This is a long drive and I would not have liked to have driven ourselves. The cruise is run well and the booking system with Luxe tours is faultless.
Thank you Luxe Tours for an amazing experience. 😊
事業者からの返答
Thank you so much for the wonderful review! And we’ll happily accept the 10-star rating for Tommy! 😊
We’re thrilled that your Milford Sound Tour from Queenstown felt so safe, comfortable and well organised. Tommy will be incredibly proud of your comments. His local knowledge of the roads, combined with his attention to guests and genuine passion for the region, makes him a fantastic person to have behind the wheel on such a long day.
We completely understand why you preferred to leave the driving to someone else. Being able to relax and enjoy the scenery rather than concentrating on the winding Milford Road makes a huge difference to the day.
It’s also great to hear the cruise arrangements and booking process were seamless. We put a lot of effort into making those details feel effortless for our guests.
Thank you for choosing Luxe Tours and for such a generous recommendation. We’re so glad we could help make your day memorable!
Katelyn & Toby @ Luxe Tours
L
LocationHuntress
August 31, 2026 · via Tripadvisor
Absolutely wonderful!
Highly recommendable Milford Sound Tour for all who want to avoid the large crowds. Luxe Tours is a family-owned, eco-friendly tour operator that uses very comfortable small buses with 12 passengers max. These can stop where the bigger tour buses can not - so we got to see more - and the whole experience is very personal, hassle-free and relaxed. Everything is perfectly organised from pickup to dropoff, frequent bathroom stops, there is free water in refillable bottles, sweets and even muffins. Our amazing and superfriendly guide Adrian was not only a expert driver, but also a great guy, giving lots of in-depth information on what we were seeing on the road, nature, wildlife and life in New Zealand in general, as well as answering all our many questions about his home country and generally providing us with everything along the way to make this a memorable and thoroughly enjoyable trip. The journey to Milford sound runs through Fjordland National Park, with numerous stops at wonderful spots such as Eglington Valley or the Mirror Lakes. We even saw Kea, the only alpine parrots. But the highlight is of course Milford Sound itself, where Luxe Tours cooperates with the Milford Haven, a very nice smaller cruise ship with great staff and commentary, which takes ample time up close to all photogenic spots such as the waterfalls. We even saw Fjordland penguins! Luxe tours has reserved seats inside and we had a pre-ordered lunch of pies and cake which was delicious. There are no words really to describe the beauty of Milford sound, one can only experience it. And we can not think of a better way as doing this with Luxe Tours, who charge a little more than the bigger operators, but provide so much more in the way of service, hassle-free organisation, comfort and personal connection to their guests! Being on their Milford Sound Tour was an experience of a lifetime and we thoroughly enjoyed every minute of it!
事業者からの返答
Thank you so much for taking the time to write such a wonderful review for your Milford Sound Tour from Queenstown. We’re thrilled to hear your Milford Sound day felt relaxed, personal and completely hassle-free from start to finish.
Adrian will be delighted with your feedback. His knowledge of Fiordland and New Zealand, combined with his passion for sharing the region with our guests, is a huge part of what makes the journey so enjoyable. And it sounds like you had a particularly special wildlife day with both Kea and Fiordland penguins!
We’re also really pleased you noticed the little details—from the refillable water bottles and muffins to the reserved seating and smooth cruise arrangements. Those are all intentional parts of the Luxe experience.
Thank you for supporting our family-owned business and for describing the tour as an experience of a lifetime. We couldn’t ask for a better endorsement.
Katelyn & Toby @ Luxe Tours
K
K7017ZQfionak
August 29, 2026 · via Tripadvisor
Great Day!
If you are looking for an stress-free and premium way to see the sights, We cannot recommend Luxe Tours enough. The small group size made the entire day feel highly personalised.
The vans are great and have plenty of room and communication with the company was always professional and quick.
The natural beauty of the area was breathtaking… Snow capped mountains, Running Rivers, mirrored lakes , waterfalls and wildlife.
The boat for the Milford Sound cruise was perfect. Not overcrowded and a view from every window.
Adrian was an exceptional guide and driver and should be complimented for his professionalism.He kept us entertained with fascinating local stories and wildlife facts while ensuring the drive was smooth and completely safe. His warm hospitality really elevated the whole experience. A flawless trip from start to finish!
事業者からの返答
Thank you for such a fantastic review! We’re delighted to hear you felt the entire day was as seamless and premium as you’d hoped.
Adrian will be particularly pleased with your comments. Keeping the journey safe and comfortable while bringing the landscape to life with local stories and wildlife knowledge is exactly what we want from a Luxe guide. His warm hospitality is something our guests regularly appreciate, so we’ll make sure he sees this.
It’s also wonderful to hear that the small-group format made such a difference. The ability to travel comfortably, avoid the crowds and enjoy the Milford Haven without it feeling overcrowded really does change the experience.
And with snow-capped mountains, waterfalls, mirrored lakes and wildlife along the way, Fiordland certainly provided the backdrop!
Thank you for describing your day as flawless and for choosing Luxe Tours.
Katelyn & Toby @ Luxe Tours
7
768cherissee
August 26, 2026 · via Tripadvisor
The best way to see Milford Sound!
From start to finish, the experience we have had with Luxe Tours has been amazing! The communication during the booking process was thorough and efficient. We had a cancelled flight getting into Queenstown and they accommodated our last minute re-scheduling request. The day of the tour, we were met with a very friendly guide, Tommy. We was extremely knowledgeable about the surroundings and shared interesting information as we went along the drive. He also told us everything we needed to know throughout the day, which made everything easy and relaxed. The van was super comfortable as well. As a group, they really thought of everything little detail to make the day enjoyable. We are so happy we decided to go with Luxe Tours! It was an incredible experience and I would HIGHLY recommend their services!
事業者からの返答
Thank you for such a fantastic review, Cherissee.
We’re especially glad we could help when your flight into Queenstown was cancelled and make the last-minute changes as stress-free as possible. Travel plans don’t always go according to schedule, so we’re happy we could get everything rearranged and still give you the Milford Sound experience you were looking forward to.
Tommy will be thrilled with your feedback too. His local knowledge and habit of keeping guests informed throughout the day are a big part of making the long journey feel relaxed and easy rather than something you have to organise yourself.
And thank you for noticing all the little details! We put a lot of thought into those touches, so it’s wonderful to know they made a difference.
We really appreciate the HIGH recommendation and are delighted you chose Luxe Tours.
Katelyn & Toby @ Luxe Tours
J
johant885
August 21, 2026 · via Tripadvisor
Milford Sounds from Queenstown
Great day out with everything taken care off.
事業者からの返答
Thank you for the lovely review, Johan!
We’re really pleased you had such a great day with Luxe Tours. Taking care of all the details—from the pickup and comfortable journey through to the scenic stops and Milford Sound cruise—is exactly what we want, so our guests can simply sit back, relax and enjoy the experience.
It’s great to know you felt everything was taken care of. Thanks again for choosing Luxe Tours and for taking the time to recommend us.
Katelyn & Toby from Luxe Tours
S
Sherpa15776258763
August 19, 2026 · via Tripadvisor
Lux tours Milford sound a must do
Awesome day out with Lux tours and was fortunate to have Tommy as our guide. He was brilliant and would do anything to make your day a memorable one. Lux tours is as the name states. Lux. A must do tour if your in Queenstown NZ
事業者からの返答
Thank you for the fantastic review!
We’re so pleased you had such a memorable day with Tommy. His willingness to go the extra mile for guests is exactly what we love about having him as part of the Luxe team, and we’ll make sure he sees your kind words.
We’re also glad the experience lived up to the name! From the comfortable van and small-group setting to the stops and personal touches throughout the journey, we want a Milford Sound Tour from Queenstown to feel like much more than simply getting from A to B.
Thanks again for calling Luxe Tours a “must do” and for recommending us to other visitors to Queenstown. We really appreciate it.
Katelyn & Toby @ Luxe Tours
S
SidneyBkoh
August 13, 2026 · via Tripadvisor
Luxe Tours, the best Milford Sound Tour in Queenstown.
I'll add another 5 star rating here as Luxe Tours deserves more than google 5 star rating. Communications prior to our tour has been excellent and responded to our questions really quick as well. Two thumbs up for Tommy for being an incredible guide and the knowledge he has was just outstanding. He made our tour very enjoyable and let us take our time to enjoy the scenery through the road trip from the beginning to the end. We never felt so relaxed when we do day trip tours. I strongly recommend Luxe Tours that provides comfortable ride and in a small group tour when you visit Queenstown and will definitely be using Luxe Tours again in future.
事業者からの返答
Thank you for the fantastic review, Sidney. It’s great to see you giving Luxe Tours another five stars!
We really appreciate you mentioning the communication before your Milford Sound Tour from Queenstown. We want the experience to be straightforward from the first question through to the end of the day, so it’s good to know our team looked after you before you even set off.
Tommy will also be very pleased with your feedback. His knowledge and relaxed approach are a big part of making the long journey enjoyable, and we’re glad you had plenty of time to take in the scenery without feeling rushed.
Thanks again for recommending our small-group experience and for saying you’ll use Luxe Tours again. We’ll look forward to seeing you next time you’re in Queenstown.
Katelyn & Toby @ Luxe Tours
C
Companion26386692911
August 11, 2026 · via Tripadvisor
Wonderful trip to Milford Sound
We had an amazing trip to Milford Sound with Adrian as our guide, a wealth of knowledge and a total asset to Luxe Tours. Worth every cent and recommend to everyone.
事業者からの返答
Thank you for the great review and recommendation.
We’re really pleased you enjoyed your Milford Sound Tour from Queenstown and felt it was worth every cent. Adrian will appreciate your comments—his knowledge of the region and the way he shares it with guests are a big part of what makes the journey enjoyable.
We’re fortunate to have guides who take pride in what they do, and it’s great to hear Adrian made such a positive impression on your day.
Thanks again for choosing Luxe Tours and for recommending us. We’re glad you enjoyed experiencing Milford Sound with us.
Katelyn & Toby @ Luxe Tours
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