カンクン空港からの相乗り送迎
説明
Yamevi Travel であなたのホテルに行くのは簡単で、簡単で、信頼性があります。 我々はあなたにサービスを提供し、私たちのすべてのサービスが100％保証されています。 25万人以上の乗客が満足 2020年と2021年の車両を完全に消毒 熟練のドライバーが、ラグジュアリーで快適な旅へご案内します。 スタッフがお客様のフライトを監視しますので、ホテルまでお車でお越しいただく時間になったら、お客様の車両をご用意いたします。 最高の品質と価格は、各送迎サービスにおける当社の基準です。
ツアーオプション
ハイライト
含まれるもの
旅行者の評価
重要情報
- 幼児用の座席があります
- 介助動物の同伴可
- 近くに公共交通機関があります
- 幼児や小さなお子様は乳母車やベビーカーに乗せることができます
- あらゆる体力レベルの方に適しています
レビュー(13)
It went very smoothly and fast. Couldn’t find them at first, but got a call from them and was told where to meet them.
Hi Mayra, thank you for your feedback! We’re glad to hear your transfer went smoothly and quickly overall. We understand finding the meeting point at the airport can sometimes be a bit confusing, so we’re happy our team was able to contact you and guide you to the correct location. We appreciate you choosing us and hope to see you again soon!
Great customer service! Friendly staff. Accommodating. Easy to contact. Driver Jesus and Moses took good care of us.
Thank you for your kind words. We’re delighted to hear you enjoyed our customer service and found our team friendly and easy to reach. Jesus and Moses will be happy to know they took great care of you. We look forward to serving you again.
Gentleman was very polite when he found us. Right outside airport. Wait to go to van was ok. Van was comfortable clean & great air conditioning. Put nice music. We are happy with the service - Excellent
Nos complace saber que nuestro personal fue amable y fácil de encontrar, y que el vehículo le resultó cómodo y agradable. Agradecemos sus comentarios y nos alegra que haya tenido una excelente experiencia.
The shuttle left early without me. Then asked for extra $26 to provide transportation to the hotel. When I protested, they did send a shuttle to pick me up without extra
Thank you for sharing your feedback. Please note that our shared shuttle services operate on fixed schedules, and out of respect for the other passengers who have been waiting, vehicles must depart punctually at the established time. When a guest misses their scheduled shuttle, the option is always to wait for the next available departure. For those who prefer not to wait, we offer the possibility of immediate private transportation by covering the difference in cost. In your case, since you insisted on leaving right away and expressed concern that the shuttle did not wait, this option was presented to you. As you chose not to take the private service, you were accommodated on the next scheduled shuttle, which was provided as part of your reservation.
After my flight was delayed and I missed the original transfer window I booked, I couldn’t receive any help whatsoever rebooking (even though I was willing to pay again). I texted the agent repeatedly and also spoke with the representative outside but was given conflicting information and told I need to rebook through the website, which wouldn’t work. Meanwhile, I was stranded outside the airport, despite the fact the shared transfer shuttle was on site and, according to the representative there, had space available for me, yet they couldn’t tell me how I could book it even though I was trying to pay, and kept suggesting I book one of the private transfers from the sharks outside the airport for exorbitant prices, which is exactly what I was trying to avoid by using this company.
We are deeply sorry for the situation you describe and sincerely apologize for the inconvenience you experienced. We understand how frustrating it must have been to be stranded outside the airport, especially after a flight delay. We regret that you did not receive adequate assistance at the time, and that conflicting information further complicated the situation. We want to assure you that we have taken your experience into account and reviewed our procedures to prevent a similar situation from happening again in the future. We apologize for not being able to provide you with a quick solution at the time. We truly appreciate you sharing your experience with us, and we apologize for the delay in responding to your review. We hope to have the opportunity to serve you again and provide you with the quality service you deserve. Thank you for your understanding!
They charged us $20 extra because they claimed they waited too long for us. Believe me we wanted to get to our resort ASAP . So we didn’t hang out at customs. We came as soon as the plane landed.
Booked it just hours in advance. Everything was very smooth. Great service and clean vehicle. We went straight to our hotel.
I booked this last minute (talking 3AM and I had a 6AM flight). They confirmed, arrived, were friendly, informative and dropped us off at our hotel. I would use and recommend again for sure.
The ride was smoothly, it was good we made it to our destination safe and sound with no problem. Thank you
Great price and comfort. We had to wait quite a while waiting for people to leave the airport as it was a shared ride.
