I never received my photos. They tried to scam me with an email for me to pay an extra €49.
I had already paid £121 for 50 photos. As soon as I saw that I whatsapped them and never replied to my messages. And to that day I still don’t have my photos. It was a 50’s birthday present and those photo and moment meant a lot.
Valentino the photographer was great and if I had to do it again I would ask for him as a private photographer.
I am very disappointed to have spent so and not having my pictures! I will never ever use them again.
事業者からの返答
We’re truly sorry for this experience, especially knowing the photoshoot was meant to celebrate such an important 50th birthday. We completely understand how upsetting it must be to have paid for the 50 photos included in your booking and still not receive them, while also feeling confused by the additional €49 payment request.
We’re also very sorry that you didn’t receive a response after reaching out to us. We’re glad to hear that Valentino made the photoshoot itself a positive experience, and we’ll be sure to share your kind words with him. We sincerely regret that the delivery of your photos and our communication afterward left you so disappointed.
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Wyatt_C
August 16, 2026 · via Viator
We loved our photo shoot...
We loved our photo shoot experience. Anna was a great to work with and super communicative. And her photos turned out absolutely perfect! She took us to multiple places around Sorrento and did a great job with coming up with poses and making sure we got exactly what we wanted. Would absolutely recommend!
事業者からの返答
Wyatt, thank you so much for sharing this! We’re delighted to hear that you loved your photoshoot with Anna. It sounds like she made the whole experience easy and enjoyable, from keeping in touch beforehand to finding beautiful spots around Sorrento and helping you feel natural with the poses.
We’re especially happy that the final photos turned out exactly the way you hoped. We’ll be sure to share your kind words with Anna—she’ll love knowing how much you enjoyed the experience. We’d be thrilled to capture more of your travels in the future, too! Our talented photographers offer photoshoots in beautiful cities around the world, so there’s always another destination where we can help you preserve those special moments. 📸✨
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caroline g
July 28, 2026 · via Tripadvisor
Bad experience.
Very bad experience. Blurry photos, taken from far away, eyes closed, shadows on the face, shadow of the photographer in our photos. I took better photos with my cell phone and by asking passersby to do it. Banal photos. The photographer did not respect our requests for the desired style either.
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Angelica_D
May 26, 2026 · via Viator
Lovely photographer we highly recommend it!
Our photographer was extremely nice and helpful! Our experience was professional and she gave great input! It was lovely!
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Amber_B
April 22, 2026 · via Viator
Amazing views and direction
Anna did pictures for our family trip and she was great. She speaks mostly Italian but she spoke English as well. I booked Anna same day and she met us promptly at 6:00pm, with a baby on her chest. The tiniest cutest baby. And she told us her baby was THREE DAYS OLD. And she was OUT, baby on board, helping us create memories of our Italian adventure. This was a special trip for us because we wanted to come almost 8 years ago and we finally made it. An 80 year old, a 6 yr old, and everything in between. I can't wait to see the photos!!
