バチカン美術館＆システィーナ礼拝堂–オーディオガイド|ツアーアップグレード
説明
バチカン美術館やシスティーナ礼拝堂など、シンプルでストレスフリーな滞在になるようデザインされたフレキシブルな体験をお楽しみください。 体験は、映画館の正面にあるジュリオ・チェーザレ229で始まり、バチカンの入り口 から数分です。 お客様をお迎えし、入場前のサポート、音声ガイドのセットアップをお手伝いいたしますので、スムーズにご来場いただけます。 体験の選択 ― PopGuideオーディオガイド付きホスト型エントリー 英語、スペイン語、フランス語、ドイツ語、イタリア語、オランダ語、ポルトガル語のエキスパートオーディオコメンタリーで、自分のペースで探検しましょう。 地図のギャラリー、ラファエロの部屋、ミケランジェロのシスティーナ礼拝堂の天井などを見学します。 少人数ガイド付きツアーのアップグレード 最大18名の少人数でバチカン公認ガイドにアップグレードできます。 ガイドがミケランジェロの傑作と最も重要なギャラリーを生き生きとシスティーナ礼拝堂に向かって歩きます。 すべての訪問者はバチカンの必須のセキュリティ審査を通過する必要があります。通常、この審査には15～30分かかります。
ツアーオプション
旅程
体験は映画館前のジュリオ・チェーザレ229から始まります。当ホテルのスタッフがお客様をお迎えし、お客様のご来店に必要なすべての準備をいたします。 青い旗を探せ そうすれば簡単に見つかる ここで予約の確認、PopGuide音声ガイドの設定（オプション1 ） 、 またはガイド紹介（オプション2）をしてから、一緒にバチカンの入り口に向かって歩きます。
すべての訪問者は、バッグチェックと金属探知機を含むバチカンの必須のセキュリティ審査を通過する必要があります。 このプロセスはバチカン当局によって管理されており、訪問者数によって待ち時間が異なる場合があります。 ヴァチカン美術館に入館される前のサポートは、スタッフが引き続きいたします。
中に入ったら、世界で最も有名なアートコレクションを巡る旅を始めましょう。 オプション1：PopGuide音声ガイドで独自に探索し、地図ギャラリー、古典彫刻、ラファエロの部屋などの見どころを発見します。 オプション2：バチカン美術館の最も重要なギャラリーをガイドに従って巡りながら、傑作の背後にある物語を学びましょう。
ミケランジェロの世界的に有名な天井とアダムの創造の象徴がある息をのむようなシスティーナ礼拝堂の中で、あなたの訪問を終了します。 これは歴史上最も並外れた芸術的業績の一つである。 黙祷は必須で、チャペル内での写真撮影は禁止されています。
ハイライト
含まれるもの
旅行者の評価
重要情報
- 幼児や小さなお子様は乳母車やベビーカーに乗せることができます
- 近くに公共交通機関があります
- 幼児用の座席があります
- 背骨に健康上の問題がある方にはおすすめしません
- 妊娠中の方にはおすすめしません
- 心血管疾患のある方にはおすすめしません
- 適度な体力が必要です
- 服装規定: 肩と膝を覆う必要があります。
- セキュリティ チェック: すべての訪問者はセキュリティ チェックを通過する必要があります。
- 待ち時間: 優先入場権はありますが、最終的な入場許可が出るまで少々お待ちいただくことになりますのでご了承ください。この間にガイドがツアーの紹介を始めます。
- 写真撮影：フラッシュ撮影は禁止です。
- 個人の持ち物: 大きなバッグ、バックパック、傘はクロークで預ける必要があります。
- バチカンの規則と規制に従う必要があるため、更新や閉鎖については当社では管理できません。
- この体験では、予約時に選択したオプションに応じて、2つの訪問形式を提供します。•独立した探索のためのPopGuide音声ガイド付きホスト型入場•バチカン公認ガイド付き少人数ガイド付きツアー
レビュー(102)
Hard to find the point person at the meeting place to download the app, she was not holding up the sign, just holding it under her tablet while she reviewed something. Then we thought she was who was guiding us, and another girl who did not introduce herself or the name of the tour company and was in a regular t-shirt and jeans ended up taking us over to the entrance and gave us directions. It worked out but very unprofessional and obvious both girls had zero customer service training or care. Once inside, the app was difficult to read in the different museums even when making the map larger. We all gave up eventually, walked through - and thankful for the skip the line and opportunity to tour the museum and Sistine Chapel but the rest was pretty much trash for the price we paid. 2 stars for the skip the line.
Dear Beth, Thank you for taking the time to share your feedback. We are pleased to hear that you were able to enjoy the benefits of the skip-the-line entry and successfully visit the Vatican Museums and Sistine Chapel. We sincerely apologize for any confusion at the meeting point. Providing clear assistance and a smooth check-in experience is very important to us. Following your feedback, we have reviewed the situation internally with our team and taken steps to improve our guest communication and service standards. We also appreciate your comments regarding the audio guide application. The app is designed to allow guests to explore at their own pace, and we understand that some visitors may prefer a different style of experience. Your feedback is valuable and helps us continue improving our services. Thank you again for bringing your concerns to our attention, and we hope to have the opportunity to welcome you again in the future. Kind regards,
If I could give ZERO STARS I would. Tour guide was late. Didn’t answer multiple calls then when she finally answered all she said was, “no worries I’m on my way”. Directions provided said arrive at 8:15 which we did only to have our tour guide arrive at 9:00 after MULTIPLE calls to guide. Then when she did arrive she did not have our tickets and had to airdrop them to me (for all six of us). Then she just walked off with no instructions. We followed her through another group. ABSOLUTELY TERRIBLE!! Would NOT RECOMMEND! Viator would not stand behind tour…. Gave us a 15% refund. Stated they could only refund what tour would allow.
Dear Jennifer, Thank you for sharing your feedback. We are sorry to hear that your experience did not meet your expectations. Following a review of the situation with our operations team, we confirmed that an unexpected operational issue caused a delay in meeting your group on the morning of your visit. We sincerely apologize for the inconvenience and frustration this caused. Once the issue was resolved, our team provided your tickets and ensured that your group was able to proceed with the experience and enter the Vatican successfully. We understand that the communication on the day did not reflect the high standards we aim to provide. For this reason, and as a gesture of goodwill, we processed a partial refund following our review of your case. We value all guest feedback and continuously work to improve our service and communication. Thank you for bringing your concerns to our attention. Kind regards,
Codino is a wonderful tour guide I’m so happy to have gone on this tour!! Coming all the way from nyc with my friend, we felt safe and very welcomed♥️
This was a horrible scam. I went to the museum. 5:30 five minutes ahead of schedule and couldn’t find the group. At 5:40 they sent me message that I was supposed to meet them somewhere else five minutes before. Apparently the instructions were on the bottom of a PDF. It did not say anything about this on the email itself. I ended up having to buy a ticket to the museum on top of €120 already spent.
Thank you for sharing your feedback. We are sorry to hear about your experience. We would like to clarify that the meeting point is provided in the activity description, on the voucher, and in our reminder emails sent before the visit, which also include the requirement to arrive 15 minutes before the scheduled time. Our team remains at the meeting point to welcome guests and assist them before entry. Unfortunately, due to the timed nature of Vatican tickets and entry regulations, we are unable to delay the group's entrance for late arrivals. We sincerely regret the misunderstanding and appreciate your comments, which help us improve our communication for future visitors
The Vatican Museum has so much to offer. It’s huge and you obviously can’t see everything on a tour but we had such a wonderful snippet of the museum that we felt really good about our tour. I can’t say enough about our tour guide, Sarah, she was amazing. She was so informative but didn’t overload us either. The Sistine Chapel is stunning. Take the time to just sit and look at each painting along the walls and what Michaelangelo is portraying. It enhances the experience. Great tour. Great guide.
Thank you so much for your wonderful review! We are delighted to hear that you enjoyed your visit to the Vatican Museums and Sistine Chapel. Your kind words about Sarah mean a lot to us, and we will be sure to share them with her. We are happy she helped make your experience both informative and enjoyable. Thank you for choosing us, and we hope to welcome you back to Rome again soon!
This was nice that a small group went and we could see a lot, but we could have seen so much more if our guide didn't spend 20 minutes outside talking about the second pope and then again telling stories, we really could have seen more if she talked less..
Thank you for your feedback. We are pleased to hear that you enjoyed the small-group experience and were able to see many highlights of the Vatican Museums. Our guides aim to provide historical and cultural context to help guests better understand what they are seeing. We appreciate your comments regarding the pace of the tour and will take them into consideration as we continue improving our guests' experience. Thank you for visiting with us.
This tour was terrible. The guide seemed to be stalling for time instead of providing interesting information about the Vatican museums. This was after our original tour was cancelled. If Viator cannot get appropriate Vatican tickets, they should not offer expensive tours
Thank you for your feedback. We are sorry that the experience did not meet your expectations. Due to operational circumstances affecting your original booking, we offered an alternative Vatican experience so that guests could still enjoy their visit rather than face a cancellation. Our guides aim to provide historical context and insights throughout the tour, though we understand that different guests have different preferences regarding the pace and level of explanation. We appreciate your comments and will use them to continue improving our services.
They sent me an email very late the day before, which I did not see until the next day, to confirm when I had already confirmed the time and day. When I did not respond, they told me they had to change the schedule. On top of that, I had booked a self-guided tour and they placed me in a group with an English-speaking guide when I do not speak English. It was very poor; the guide refused to speak to us in Italian or Spanish, only speaking to us in English. I had made a reservation in the morning to be able to see it calmly, and they moved it to five-thirty in the afternoon. We had to wait more than half an hour in line, leaving us just over an hour to see the entire Sistine Chapel and the Vatican Museums.
Thank you for sharing your feedback. We sincerely apologize for the confusion and frustration caused by the schedule change. Due to the exceptional crowd levels at the Vatican during those days, our team worked hard to avoid cancellations and offer alternative solutions whenever possible. We understand your disappointment regarding the language and timing of the guided tour, and we truly appreciate your patience and understanding.
The audio was not good. Only a few rooms items were talked about. Direction in museum, not clear. Audio shuts off during visit. Too many things to do at meetup point.
Thank you for your feedback. We’re sorry the audio guide and directions did not fully meet your expectations. Our team always does its best to assist guests during the setup process and provide support before entry. Your comments are valuable and will help us continue improving the experience for future visitors. We appreciate your visit and hope to welcome you again in Rome
The tour guide was late, and after she arrived it kept running without giving us any information. However we skipped huge lines and she was actually scanning the tickets instead of us
Thank you for your feedback. We sincerely apologize for the delay at the meeting point and understand the frustration this may have caused. During busy periods around the Vatican area, different entrance points can sometimes create delays while our team assists guests and manages the entry process as smoothly as possible. We’re happy to hear that the hosted entry helped you avoid the long lines. Your comments are very valuable to us.
