The snorkeling part was amazing but do not spend extra money for a gold package because it’s just a waist. All the beer that was purchased by us gold package people was taken by other tourists who did not pay and was not following the rules what’s so ever , so that’s not fair to me who paid extra for gold package when others got the same treatment without paying more.
事業者からの返答
Thank you for choosing Sea Ventures and for sharing your honest feedback. We’re delighted that you loved the snorkeling portion of your trip, but we’re very sorry that the situation with the Gold Package affected your overall experience.
We completely understand your concern. Guests who purchase the Gold Package are given a wristband specifically so our crew can easily identify them and provide the additional benefits included with their package. We apologize that, in this instance, the beverages were not properly limited to those guests.
Your feedback is important to us, and we will use it to reinforce our procedures with our crew so that Gold Package guests receive the experience and value they paid for. We hope to have the opportunity to welcome you aboard again!
F
F2329RLandreag
August 25, 2026 · via Tripadvisor
Enjoyable boat day
The crew was wonderful! Super friendly and accommodating. We also got a great deal online, which I appreciated! We went with our two kids (9 and 12) who had a blast. They absolutely loved jumping off the boat at Cayo Icacos and swimming to/from the white sand beach. They enjoyed looking for fish and shells in the clear water, and they were delighted that they could take sodas from the cooler. Both locations were beautiful, and having an adult drink without a party-barge mentality was what I was looking for. The snorkeling at Isla Palominos was just okay. It was honestly too big of a group to see much, but I'm glad that the family had the experience. The guide swam us in a line but did not point anything out. We got lucky and had an invitation to go back to Palominos on a private boat, and we saw a lot more...lots of green sea turtles, a ray, etc...so the marine life is there. Overall, we enjoyed the experience.
事業者からの返答
Thank you for choosing Sea Ventures! We're thrilled to hear that you and your family had such a wonderful time, especially at Cayo Icacos. It’s great to know your kids enjoyed the beach, swimming, and exploring the clear waters. We also appreciate your feedback about the snorkeling experience at Palominos, as it helps us improve. Thank you for sharing your experience, and we hope to welcome you aboard again soon!
S
sfllocal
August 3, 2026 · via Tripadvisor
Wonderful beautiful boat day!
We had a wonderful experience on this charter experience. The staff was incredibly smart, likable, knowledgeable, and safe. They made the experience memorable! We even saw dolphins while snorkeling. Highly highly highly recommend! So much fun!
事業者からの返答
Thank you for choosing Sea Ventures!
We’re thrilled to hear you had such a wonderful charter experience. It’s great to know that our team helped make your trip both safe and memorable, and seeing dolphins while snorkeling is always a special bonus! Thank you for your recommendation and kind words. We look forward to welcoming you back for another fun adventure soon!
V
vanessaaV2457SJ
July 21, 2026 · via Tripadvisor
Would go again !!!
It was an amazing experience!!
事業者からの返答
Thank you for choosing Sea Ventures!
We're so happy to hear you had an amazing experience with us. It was our pleasure to have you on board, and we truly appreciate you taking the time to share your feedback. We hope to welcome you back for another unforgettable excursion the next time you're on the island!
Safe travels and see you again soon!
K
Karina_E
July 15, 2026 · via Viator
Family friendly excursion
This was a great kid friendly day trip. Staff was friendly and knowledgeable. My kids ages 10 and 12 had a great time!
事業者からの返答
Thank you for choosing Sea Ventures. We’re so glad to hear your family had such a great kid‑friendly day with us.
It’s wonderful to know the staff made you feel welcomed and informed, and that your kids, ages 10 and 12, had such a fun time out on the water. Creating safe, enjoyable experiences for families is something we take pride in.
We truly appreciate you sharing your experience. We’d love to welcome you all back for another great adventure.
C
Cliff_G
July 14, 2026 · via Viator
Just do it!
Great experience for a very reasonable price. The team was incredible and super friendly, we had a great time!
事業者からの返答
Thank you for choosing Sea Ventures. We’re so glad to hear you had such a great experience with us.
It’s wonderful to know the team made your day enjoyable and that their friendliness stood out, creating a welcoming, fun atmosphere is something we take pride in. We’re also happy the excursion felt like a great value for the price.
We truly appreciate your kind words and recommendation. We’d love to have you back on board for another amazing time on the water.
R
Rose_D
July 6, 2026 · via Viator
Best Snorkeling Trip ever…
The Crew was Extremely Knowledgeable Helpful and Fun!! The price was Very Reasonable and Family Friendly! I would definitely consider booking with Sea Adventure Again…Highly Recommend…
1人が参考になったと回答
事業者からの返答
Thank you for choosing Sea Ventures. We’re so glad to hear you had such a fantastic experience with us.
It’s wonderful to know the crew made your day fun, helpful, and informative, their passion for what they do really shines when guests feel this taken care of. We’re also happy the excursion felt family‑friendly and reasonably priced for the value you received.
J
josephgU3264WU
June 17, 2026 · via Tripadvisor
Absolutely breathtaking
You WILL see fish and you WILL see coral. first time I ever done it but the experience/ the friendliness made me want to come back again and again. The Tour guides were amazing and gentle parented the group the whole way obviously making the experience be less transactional and way more funny😭 answered any questions I had and even asked their own to me. Fr a must do experience. The pictures attached are just at the beach so imagine the actual reef!! Thank you guys for everything.
-Joseph
事業者からの返答
Thank you for choosing Sea Ventures, Joseph. Reading your review put a huge smile on our faces.
We’re thrilled to know your first time snorkeling turned into such a memorable experience, seeing fish, coral, and feeling comfortable in the water is exactly what we want for every guest. Our guides will be so happy to hear that their friendliness, humor, and the way they cared for the group made such an impact. They truly love what they do, and it shows in moments like the ones you described.
Your excitement and energy come through so clearly, and we love that the experience made you want to come back again and again. And you’re right , if the beach photos were already beautiful, the reef is on a whole other level.
Thank you for sharing your day with us and for the kind words. We’d be honored to have you back for more underwater adventures whenever you’re ready.
L
Lisa_C
June 5, 2026 · via Viator
Snorkeling and beach party!
Captain Chris, Anthony, and the rest of the crew were terrific! Helpful, knowledgeable, and incredibly friendly and engaging. I wish there had been more to see when we snorkeled but it was pretty sparse. Hanging out with music, drinks, and food at the second was lovely! We had perfect weather and a fun crowd. I recommend this trip if you're looking for a fun way to start, or end, your time in PR!
事業者からの返答
Thank you for choosing Sea Ventures. We’re so glad to hear Captain Chris, Anthony, and the rest of the crew made such a great impression, they’ll be thrilled to know their friendliness, knowledge, and engagement helped make your day memorable.
We appreciate your honest note about the snorkeling conditions. Marine life can vary depending on weather and visibility, but we’re happy the second stop, with music, food, drinks, and perfect weather, gave you a chance to relax and enjoy the vibe with a fun crowd.
Your recommendation means a lot to us. Whether guests are starting or ending their time in Puerto Rico, we love being part of those unforgettable moments on the water.
Thank you again for sharing your experience. We’d be happy to welcome you back anytime
J
jakelT2985SE
May 27, 2026 · via Tripadvisor
Excellent Snorkeling Trip!
Excellent excursion to reefs and private island. Crew was excellent!
事業者からの返答
Thank you for choosing Sea Ventures. We’re thrilled to hear you had an excellent excursion and enjoyed both the reefs and the private island.
Our crew will be very happy to know their service made a great impression; they take pride in creating a safe, fun, and memorable experience for every guest.
We appreciate you sharing your feedback and hope to welcome you back on board for another adventure soon.
