Great tour with an amazing guide Pau. Very knowledgeable guide with a passion for Barcelona. Really nice guy with a great attitude. Pau is a tremendous guide.
Time wise we could only do the hour tour but would definitely do a longer tour if we had more time. Great way to see parts of the city.
Gracias Pau 👌🏼
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E5298WHpetera
May 14, 2024 · via Tripadvisor
Beautiful day touring Barcelona
A fantastic tour. We saw the beautiful city of Barcelona. Our tour guides Nuno and Bilal were very professional.
Bilal was helping me manage my segway while Nuno was giving us a history lesson ashe showed us the sights.
My friends and I had an amazing time. Thanks guys, keep up the good work.
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radhikap525
April 22, 2024 · via Tripadvisor
Unhappy with care after an accident on Segway, left traumatised and helpless, diagnosed with sacral fracture
We booked the 1 hour tour initially on 13th April, we were a family of 3, me, husband and my son who is 19yrs. The brief to ride the Segway was hardly 5 mins, our guide was Ali.
The first one hour was mainly again the Barcelona beach, which was very good and hence we decided to extend to another hour, we saw the Sagrada from outside and were heading to the next stop, a cyclist tried to over take me on the cycle pathway and I lost balance and fell off the Segway on the curb and hurt my bottom, on lookers came to help and one of them advised not to get back on the Segway. The guide had no advise or opinion.
Unfortunately, I fainted on the Segway after 5 mins or so and fell again, the onlookers called emergency service not the guide, we took the advise from the emergency.
Even after the second fall, the guide advised me that I should stand on the Segway and that he will pull me, I felt that he was very much against calling for help either to his office or for the ambulance.
We decided as a family not to proceed with the tour, The guide was only focussing on getting the Segways back to the office, they wanted us to pay for the second hour as cash, so we had to get to their office.
My husband and myself took a taxi to get to the office, the guide said he would drag the two Segways and he will drive his son, my son followed him on his Segway. We were later told my by son that the guide let him pull the second Segway as he could not manage to pull all the three.
I have come back to the UK and I have been diagnosed with a sacral fracture and have been advised 4-6 weeks of rest, this has deeply impacted by mental and physical health, I do not want this to happen to anyone and hence writing this review.
My main concerns:
1. The safety measures or protocols that followed after the fall are appaulling.
2. I felt the guide should have been more responsible and called for help from the office to get the Segways back to them and advised us to either get to the hospital or let us stop the tour halfway.
3. The guide let my son pull the second Segway, if my son would have had an accident or hurt someone, who would have taken the responsibility?
4. I later read the itinerary of your Two hour tour, Sagrada is not on it, so did the guide Ali take us on his own route and hence he was reluctant to call the office for help.
5. I would really like to make this a formal complaint and would appreciate some feedback from the company.
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c_linen921
November 5, 2023 · via Tripadvisor
Great ride with Nuno on Segway
An incredible experience with an exceptional guide. A big thank you to Nuno who is very smiling and professional! Thanks again, JP and cece
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P5923URemilyr
March 2, 2020 · via Tripadvisor
Barcelona Segway
Can not fault this place, excellent time had by all.the your guide had lots to tell us and made us feel at ease
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924albertx
March 1, 2020 · via Tripadvisor
Great experience!
We'll repeat. It has been a very rewarding and relaxing experience. We must mention the good treatment of the guide Zarina, of course when we return we will ask that she accompany us.
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heikeundudo
August 18, 2019 · via Tripadvisor
Twosome ride the Segway
A great experience, also thanks to our super companion Mario. Completely relaxed we sped through Barcelona and enjoyed the area. Thanks to Mario, we also took home some great pictures. Had a road accident after the trip, mind you, after the trip, because I hadn't seen a curb. Mario stayed by our side, providing me with drinks and fanning air until I was safely transported to the hotel.
See you next year without curb but hopefully with Mario !!!!!
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partytimemoneky
June 22, 2019 · via Tripadvisor
PERFECT SEGWAY TRIP - THANKS TO OUR GUIDE ALP!
We were on the last day of a two week trip. We wanted something fun and pleasant, without a lot of talking. Robot City and our guide Alp delivered perfectly.
we have a younger family - they were patient to teach my youngest (age 11) and make sure we had experience before we went out. I wanted a relaxing, fun ride - and they delivered as requested. when we stopped for a couple of breaks, our guide Alp had some great knowledge about the detail of archeticture - and then we got back on our segways and went fast. Thanks to the Robot city team- our best euro for euro experience in Spain.
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solvi_svendsen
April 20, 2019 · via Tripadvisor
Super way to see Barcelona
Even though we only had a one hour tour, we felt we got to see much of Barcelona. Me, my husbond, my 10 year old son and my 75 year old father had a super tour. I will do this again and then maybe a longer tour :-)
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bertrandf431
April 15, 2019 · via Tripadvisor
To do
Hello,
It is a very nice experience, I recommend.
We took an hour-long tour, both children and adults had fun.
If you spend several days in Barcelona, I recommend you do so at the beginning of your stay.