クルーズターミナル～エトルタ間の往復

Dear Lisa, Thank you so much for your wonderful review! We're so happy to hear that you and your family had a great time in Étretat. It's lovely to know that everything went smoothly, from the comfortable ride and booster seat to the punctual return. We always strive to make the experience as easy and enjoyable as possible. Thank you again for choosing us. We hope to welcome you back on another adventure soon!

Dear Brenda, Thank you so much for your lovely review. We're delighted to hear you enjoyed a comfortable journey to Étretat and appreciated the thoughtful service from your driver. We always strive to provide clean, reliable transportation so our guests can simply relax and enjoy their day ashore. Thank you for choosing us, and we hope to welcome you again on a future adventure!

Dear Timothy, Thank you for your kind feedback. We’re pleased to hear that your transfer to Étretat went smoothly and that the WhatsApp communication with your driver made everything easy and convenient. We truly appreciate your support and hope to welcome you again on another memorable journey in the future. Warm regards, Imee

Dear Guest, Thank you for sharing your feedback. I'm glad the transfer went smoothly and the driver was punctual and flexible. However, I sincerely apologize for the difficulty in locating the driver and the discomfort caused by the smoke. This is unacceptable and not aligned with our service standards. Please be assured this matter is not taken lightly. We are taking immediate action with our driver and transport partner to ensure this does not happen again. Thank you again for bringing this to our attention. Best regards, Imee

Dear James, Thank you for your feedback. I’m truly sorry to hear that the experience did not meet your expectations. I’d like to provide some clarification. This was a shared shuttle service, not a private transfer, and occasionally minor delays can happen due to logistical coordination or traffic conditions. The driver informed you at the time that he was held at the port for a customs inspection, which caused the initial delay. He explained the situation directly, and we were informed that you acknowledged and understood. Regarding the return from Etretat, the scheduled pick-up time was 3:00 PM, and the driver arrived at 3:15 PM. We noted your email sent at 1:26 PM requesting an earlier pick-up, but by that point, the route had already been confirmed based on the original plan. As for the concern regarding the smell of alcohol, we take this type of feedback very seriously. The driver strongly denies consuming any alcohol and assured us he was fully fit for duty. In some cases, certain colognes, antiseptic hand gels, or even medication can cause an odor that may be mistaken for alcohol. Nonetheless, we are addressing this internally with our transport partner to ensure there is no misunderstanding in the future and to uphold the highest standards of professionalism. We regret any discomfort or stress this situation may have caused. We appreciate your feedback and are working continuously to ensure a reliable and reassuring experience for our guests. Warm regards, Imee

Dear Wende, Thank you so much for your kind words! 😊 We're thrilled to hear that you had a smooth and enjoyable trip to Etretat. Our team takes great pride in ensuring a comfortable and hassle-free experience, and we're happy that your driver’s communication and vehicle met your expectations. We truly appreciate you choosing our service and hope to welcome you on another adventure in the future! 🚗✨

Dear Soli, Thank you so much for sharing your experience and kind words about our service! We’re thrilled to hear that you enjoyed your trip to Etretat—it’s truly a stunning destination, and the views from the top of the cliffs are unforgettable. We’re also glad you had a chance to explore the charming town and enjoy those delicious local bakeries such a treat! Your mention of our on-time and responsible service means a lot to us and inspires our team to keep delivering the best for our guests. We hope to welcome you back for more adventures in the future! If you’re planning another trip, we’d be delighted to assist. Wishing you many more beautiful journeys!

Dear Suad, Thank you for your kind words and for sharing your experience. While we’re truly sorry that the high winds prevented your visit to Le Havre and Etretat this time, we’re so glad we could assist you promptly and keep you updated. It’s always disappointing when plans change unexpectedly, especially after so much anticipation, but we hope you’ll have the opportunity to visit Bruges and explore these beautiful destinations in the future. Whenever you’re ready to plan your next trip, we’d be delighted to help make it unforgettable.

Dear Cliff, Thank you so much for your wonderful review! We’re delighted to hear that you had an excellent experience with our round trip transfer from Le Havre to Étretat. It’s great to know that you found the vehicle comfortable and that our driver provided courteous service, arriving promptly both at the start and for your return. We take pride in maintaining clear communication throughout, so we're thrilled to hear that it made your trip even smoother. It's also nice to hear that the use of WhatsApp helped keep things coordinated on the day of your tour. We’re happy you enjoyed your day in Étretat, and we truly appreciate your recommendation. We look forward to welcoming you back for another beautiful journey in the future!

Dear Karissa, Thank you so much for your fantastic feedback! We are thrilled to hear that you had an amazing experience with our service. Jonathan will be delighted to know that he helped make your visit to Étretat so special. We always strive to provide punctual and personalized service, and we’re glad you felt the VIP experience. Your recommendation means a lot to us, and we look forward to welcoming you again on your future adventures!