Train stations in China are enormous — and arriving in Chongqing for the first time with luggage can be quite daunting. What made all the difference was finding our driver already waiting for us right at the arrival area. No confusion, no searching — just a seamless transfer straight to the hotel. Punctual, professional, and very attentive. Excellent service.
A
Ayman_A
April 28, 2026 · via Viator
Horrible service and customer support. Never use
Horrific service! Never use. Driver don’t show up at pickup time. No reason given. He eventually came 30 mins late.
事業者からの返答
Dear customer,
Thank you for your review. We understand there was a change in your train schedule, and we apologize for any confusion regarding your email. It seems we may not have received it in time to inform the driver. We appreciate your understanding and are sorry for the inconvenience.
Best regards,
Andy