Driver lacked basic communication skills. I had to find him and direct him to the front of the hotel to pick up my friend. His driving skills weren’t much better. I had no confidence in this individual and cancelled our trip on the spot.
事業者からの返答
Thank you for reaching out. As per the driver you he arrived at one of the entrances of the hotel. He reached out to you his current location to meet you. You asked him to wait for you so that you can go together to get your friend at the main entrance. Then when you arrived at the main entrance when your friend about to ride already you stopped her and declined the tour since you’ve already judged the driver that he is not professional. The driver cum guide is not a professional national licensed tour guide since it was not requested and it is stated (driver/host) on description of this activity.
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Tin_T
April 11, 2024 · via Viator
Magnificent guide and Tour.
There were many docks for Cruise ships in Osaka. The address provided by the cruise was not specific and Allan our designated tour guide from Viator had a hard time finding the right one. Yet. he did it so that we could be met and picked up on time. He acted just like a family member and see to it that we could cover all the itinerary in a limited time span. With his kindness and resourcefulness he saw to it that we could see, enjoy and experience we desire with no rush or exhaustion. The trip was so smooth, pleasant and memorable because of his skillfulness. He is also an excellent driver and a photographer. Thank you Allan and Viator!!!
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Thomas_M
September 29, 2023 · via Viator
With stops in Nara and...
With stops in Nara and Kyoto our guide provided insights throughout. Our lunch was outstanding in Kyoto and would highly recommend when visiting with this tour.
事業者からの返答
Thank you so much for the review. We our happy that you’ve enjoyed our services.
