Very poor customer service and safety equipment. Our tour was delayed due to very heavy rain and the water being too high. They then said they were happy to go ahead with the tour despite the thunder and the rain still being very heavy. The life jackets were very old and heavily worn. They were not adjustable and had no neck protection. No one checked they fitted correctly. No-one spoke to us on arrival and when I questioned whether it was safe they were dismissive and then laughed at me. Unfortunately for them my husband speaks Spanish so he could understand them joking about my concern. It is our first experience in Costa Rica of poor safety equipment and poor customer service. I would not recommend this company.
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vanessapS7674RG
August 9, 2026 · via Tripadvisor
Great time. Would do again.
We had so much fun. The guides were great and kept everyone safe. There was a lot of rain so the water was moving fast and it was a great time. We had a hard time finding the location but they called and helped us out. They were very easy to work with. Lunch after was great.
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Climber37454629008
August 8, 2026 · via Tripadvisor
Exceptional
Excellent guides who are very friendly and kind. Thanks to them, we felt confident for this exceptional descent. We highly recommend!
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Suzanne W
August 3, 2026 · via Tripadvisor
Amazing experience
We were a family of 5 with children aged 18 and twins aged 8.
This was such a good activity for us all. We were very well looked after by the guides who worked tirelessly making sure we were safe on the river and keeping us all together as much as possible.
Beautiful location and lots of fun on the river with small rapids. As long as you remember to lift your bum up so you dont bash the rocks then its all super fun.
Lovely lunch at the end too back at the office. Highly recommend this activity.
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maryrosen2026
July 28, 2026 · via Tripadvisor
Super fun !
This was our first adventure in Costa Rica with our kids ahe’d 15, 13 and 10 and got our trip off to a great start ! Met the pick up at the national park who then drove us to the start point . Our guides Luiz and Jeremy were awesome ! We felt really safe throughout and loved the tubing ! As well as making the tubing adventure loads of fun, the guides told us lots of interesting facts about the wildlife and plants in the area . Nice fruit and snacks at the end and a good shower area. Highly recommend!
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Prouzy
July 27, 2026 · via Tripadvisor
A wonderful experience!
This was a wonderful experience. The Tour had great communication and the staff was very friendly. Everything was very well organized and the guides were exceptional, they worked hard for us! Highly recommend!
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LopezHome
July 25, 2026 · via Tripadvisor
Awesome!
So much fun!!! The guides work their butts off zooming ahead in the rocks to keep you safe - but there’s enough rapids for young adults to enjoy! Great time - everyone was laughing the whole time. We also saw two sloths!
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Ashley_L
July 24, 2026 · via Viator
Family friendly
This experience was so fun! The guides did an excellent job of keeping it fun but safe and we loved it. We did the tour with lunch included and the lunch was perfect before going down the river. My teen was so thrilled at the end when the guides took us to the part of the river where we exit and she got to jump off a bridge into the river.
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Pascal_v
July 8, 2026 · via Viator
Far too large groups
It is stated that the maximum group size is 12, but our group was 30+ ... This ensures that the instructors are not relaxed, but also that you are more concerned with the people around you than the beautiful nature and the tubing experience.
事業者からの返答
Lamentamos que su experiencia no estuvo acorde a sus expectativas sin embargo nuestros grupos no estan restringidos a 12 personas, puede ir desde 1 sola persona hasta 35, nuestros guias aman su trabajo y lo ejercwn apasionadamente claro que con grupos mas grandes hay mas exigencia pero nuestros guias son reconocidos por ser muy buenos en lo que hacen, finalmente noostros tambien ofrecemos las opciones de giras privadas para personas que no queiren compartir espacio con otros, gracias por su comentario
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Yucreshia86
June 5, 2026 · via Tripadvisor
Anthony 10/10
We had such a great time tubing with our tour guide, Anthony! He was patient, funny, knowledgeable, and took really good care of us throughout the entire experience. He made the tour both fun and relaxing while ensuring everyone felt safe and comfortable. The food was also amazing; fresh, authentic, and absolutely delicious. I highly recommend this tubing tour to anyone looking for a memorable adventure! ⭐⭐⭐⭐⭐
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