Great trip, beautiful island, there were problems with the pickup because we do not understand English, we did not know exactly where we would be picked up, after about 25 minutes of delay, we finally set off. A lot has changed. Not all for the better. Why can't one swim alone? The food and organization were excellent. But the begging was unbearable.
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事業者からの返答
Vielen Dank.
Thank you for taking the time to share your detailed feedback.
We are delighted to hear that you enjoyed Sharm El Naga, the food, and the overall organization of the trip.
We apologize for the pickup delay and any communication difficulties caused by the language barrier. We will continue working to improve this part of the experience.
Regarding swimming, guests are required to follow the safety instructions of the guides and the protected area's regulations, which are designed to ensure everyone's safety.
We also appreciate your comments regarding the unwanted sales approaches. Your feedback has been shared with our local operations team, as we want every guest to enjoy a comfortable and relaxing experience.
Thank you again for your valuable feedback, and we hope to welcome you back on another Bella Trips adventure.
Bella Trips Team
S
Sandra_B
February 13, 2026 · via Viator
For adults, surely a nice experience
You are picked up on time by a small bus. Unfortunately, the local guide speaks only English, no problem for us, rather difficult for other guests. The lunch buffet is very delicious! There is a playground that is in the blazing sun. It is important to mention that you can only snorkel from the jetty. Unfortunately, there were not enough life jackets for the children during the first snorkeling. The guide really tried very hard and took a lifebuoy to hold on to for my son. Nevertheless, I would not recommend it from my perspective (alone with 7 year old child , swimmer). I know the area from before the hotel was built and was really looking forward to it.
Nevertheless recommended for adults or older children
事業者からの返答
Thank you very much for your detailed and balanced feedback.
As the beach area and hotel facilities are managed locally, certain on-site aspects may vary; however, we continuously follow up with our partners to help ensure a smooth and enjoyable experience for our guests.
We’re glad to hear that you were satisfied with the punctual pickup, the lunch buffet, and the efforts of the guide, who always aims to support our guests as much as possible.
Regarding the availability of life jackets for children, we truly appreciate you bringing this to our attention. Safety is extremely important to us, and we have shared your feedback with the beach facility team to help improve availability for future guests.
We also note your comment about language support and the playground location, and we will review how we can make expectations clearer in the tour description so guests can plan accordingly.
Thank you again for your valuable feedback, and we’re pleased to know that you would still recommend the experience for adults and older children.
Kind regards,
Bella Trips Team
S
susannetG9712NN
October 13, 2025 · via Tripadvisor
Great day on beautiful reef
It was a beautiful day at the beach. The pickup went well. Everyone had been given a comfortable sunbed by the sea under an umbrella. The 1. Snorkeling trip is with the guide, the others can then be done as you like with or without a guide. We've done 3x snorkeling. The reef is wonderful and we actually saw a turtle. After snorkeling you could shower with fresh water. The food was delicious too. Water and 2 drinks with food were included. Those who still wanted special drinks (such as fresh juices) could order them at the beach bar. If you didn't want to, a no was enough. Prices for the extra drinks were perfectly fine. It was a pleasant atmosphere and no one was intrusive. Around 15:45 we were driven back again. I can definitely recommend the trip.
事業者からの返答
Vielen Dank, dass Sie sich die Zeit genommen haben, uns Ihre Gedanken und Meinungen
mitzuteilen. Wir freuen uns, dass Sie eine angenehme Zeit bei uns hatten und freuen uns auf
Ihr Wiedersehen. ❤!
N
Nomad51986220480
September 26, 2025 · via Tripadvisor
Beautiful reef with many colorful fish
Great tour
We were picked up on time,
Transfer from Hurghada about 1 hour.
Fins and masks are provided free of charge.
After a short briefing we had a guided tour with our guide, after which we were free to move
The reef is very deep about 20 to 30 meters and still very colorful.
Many fish with luck you may see rays or even a turtle.
The beach area has sunbeds and umbrellas.
You get a bottle of water for free, additional drinks like Coke or coffee can be bought.
There you are often asked if you want them but a nice no is enough and there is no attempt to chat something up.
The beach section is quite small but we came to snorkel and something in the sun are therefore no problem for us.
Lunch was buffet. You got fed up just a sign would have been great.
In strong winds and waves it is not possible to swim far to the outer reef as it can become dangerous there. The beach's own lifeguard has this very well in mind.
Best goes to the outer reef at the beginning and with lower waves
Return trip was 4pm so we came back to the hotel for dinner
Note that per person 10 euros in cash as entrance / tax is not included in the booking and this is to be paid in cash.
Otherwise everything perfect
事業者からの返答
Vielen Dank, dass Sie sich die Zeit genommen haben, uns Ihre Gedanken und Meinungen mitzuteilen. Wir freuen uns, dass Sie eine angenehme Zeit bei uns hatten und freuen uns auf Ihr Wiedersehen. ❤!
G
G6348IFfrank
October 23, 2024 · via Tripadvisor
Very nice snorkeling experience
We were picked up on time with an air-conditioned, clean minibus. On the way to Sharm El Naga, more guests were collected. On arrival we received free snorkeling equipment. After we had settled comfortably on the beach on the sunbeds under the umbrella, our two supervisors also came and collected all the volunteers for the first snorkeling trip. The conditions are fantastic (just check YouTube). Our guides took really good care of us and paid special attention to beginners (life jackets are also provided). But you can also float wonderfully on the surface of the water without any aids and watch the colorful hustle and bustle in the reef. After an hour, the second snorkeling session took place. At 12:30 pm we had lunch (a very rich buffet). Afterwards you could continue enjoying the beach and the water. Our guides later collected us for a third snorkeling trip. However, it is also possible to explore the reef and the beach quite autonomously. Around 3:45 p.m. we went back with our minibus. For this activity I can recommend at Bella Trips without restriction.
事業者からの返答
Vielen Dank, dass Sie sich die Zeit genommen haben, uns Ihre Gedanken und Meinungen mitzuteilen. Es freut uns zu hören
dass Sie eine angenehme Zeit bei uns hatten, und wir freuen uns auf Ihre Rückkehr. ❤!