スピード・カタマランによるジェームズ・ボンド島終日ツアー

I’ve never received such exceptional service from boat cruise companies before. The staff were amazing from check in. Briefing was thoroughly enjoyable. Farfar and Isabel were our guides. The male crew were exceptionally friendly and very professional. The captain was good too. At some point it was raining so bad at the sea and he kept his cool, got the situation under control. Isabel and Farfar got me a friend from Poland her name is Olivia, they didn’t want me to get lonely since I was alone. They made me comfortable and kept on checking on me, people kept saying these ladies loves you I guess is because of your beautiful personality, they kept calling my name BRENDA BRENDA🤣. I loved it though. delicious fruits were offered as snacks, cakes, water, juices were served at intervals. Served chilled. Boat kept clean. They very time conscious. Very organised. Very professional. value for money was given. Safety is the main thing there. They In charge of that boat and is so impressive. Big up to all of them. I highly recommend SawanU travel. A great choice of travel when doing day trips to islands in Phuket.

+9

During my stay in Phuket, I used Sawanu Travel for trips to the Phi Phi Islands and James Bond Island, and overall, the experience was absolutely fantastic and definitely one of the highlights of my time in Phuket. The tours themselves were incredibly well organised and packed so much into the day. We had the opportunity to experience some of the most beautiful places around Phuket, from the crystal-clear waters and breathtaking scenery of Maya Bay and Pileh Lagoon to Viking Cave and Phi Phi Don. The James Bond Island experience was equally memorable, with the spectacular limestone scenery of Phang Nga Bay, canoeing around Hong Island, visiting the iconic James Bond Island and experiencing the floating village at Koh Panyi. What really made the experience special, however, was the Sawanu team. Bella, Sky and New were absolutely amazing! Their friendliness, warmth and knowledge genuinely made the trips so memorable. They shared so much information along the way and were attentive, kind and polite throughout. You could really feel that they wanted everyone to enjoy themselves, and they created such a fun and welcoming atmosphere. The package was also excellent value for money. Hotel transfers were included, along with breakfast nibbles before setting off and lunch during the tour, and I couldn’t fault the food or refreshments provided. Considering how much is included and how many places you get to experience, I definitely felt that the tours offered great value. Unfortunately, there were two aspects outside of the main tour experience that prevented me from giving five stars. The first was the hotel transfer drivers. On both occasions we were ready within the collection window we had been given, yet the drivers seemed to consider us late and their attitude was unnecessarily rude. What disappointed me most was the way one of them spoke to our hotel manager, who was absolutely lovely and was simply trying to assist. Their manner was completely at odds with the kindness and professionalism we experienced from the Sawanu team themselves. The second was the experience after the tour when purchasing the photographs. The staff handling the photo sales didn’t come across as particularly customer-focused, which was a shame because it was the final interaction at the end of what had otherwise been such an enjoyable day. Neither of these points takes away from how brilliant Bella, Sky, New and the main tour team were. They really were the stars of the experience and are the reason I would happily recommend Sawanu to anyone visiting Phuket. With a little more consistency in the service provided by the transfer drivers and the post-tour photo team, this would easily have been a 5-star experience. Overall, fantastic tours, stunning locations, excellent value for money and an amazing team who helped create some very memorable moments during my stay in Phuket.

+9

The crew’s attitude was very unfriendly and unnecessarily aggressive. They treated guests in a rude and unprofessional manner instead of making them feel welcome. In particular, a crew member named Fafah had a very poor attitude. She was rude not only to us but to many other guests as well. We heard multiple people complaining about her behavior. This is not the level of service we expected, and it seriously affected our overall experience.

What a fantastic day! Khun Mr T and his crew really looked after us. Their professionalism and attentiveness made us all feel welcome, safe and comfortable. And Mr T has a wonderful, cheeky sense of humour.l which made the fay so much fun. The route is very good and the explanation of all the stops was very thorough. The boat size was just right and we didn’t feel rushed at all. Next time we will have no hesitation booking Sawanu travel again and can’t wait for the Phi Phi tour.

+3

Staff and crew were very friendly and gave clear instructions. the pick up was very punctual. I enjoyed each stops and did some healing and fun activities. I just hoped we got to stay at paynee island abit longer :”)

Very good trip well worth the money , comfortable boat ride , well equipped with drinks etc , towels given , and a good day out a proper eye opener to the various islands .

We loved this tour: the catamaran was smooth, the crew helpful, and the content informative. We took an island tour with a competitor and this was far superior.

The trip pickup point could not be found by our taxi. We totally missed the trip because vendor refused to pick us up at our hotel. A total disaster and $200 us down the drain. I'll never use TripAdvisor again.

The guide was very informative, practical and helpful with full of jokes. Thank you Chun. The tour was well organized, non stop beverage service etc. I will definetely recommend it. If tere is one shortfall it is driver who dropped us to our hotel. We were only two minutes away from our hotel he decided to go to another drop off point 15 mins away. We missed the sun set because of this half an hour setback.0therwise thank you.

This was SUCH an amazing tour! Honestly seamless, nothing was too long or too short, it felt fun and light but also we saw so much in one day! Mr T our tour guide was the best! Our pickup from Thavorn hotel was bang on time, we had breakfast and coffee at the Sawanu marina and then on the boat had plenty of water and snacks (I will say toilet on the boat was not great so note that) But lunch was delicious, the beach trips were great honestly no notes! Thanks for a great day and an easy way of seeing much more of Phuket The team also did such a great job of remembering our names which was really impressive considering how many people they had on different tours