This wasn’t something I had ever thought about doing. It’s a guided climb up a waterfall from sea level to an elevation of 980 feet. It was very exhilarating! The excursion also included a sail in a catamaran and snorkeling. Saw lots of fish! It was a very fun day.
H
heckman261
May 6, 2026 · via Tripadvisor
Dunn's River Falls
I highly recommend doing the Dunn's River Falls at least once when visiting Jamaica. The first time I went to the fall was via boat and I highly recommend going that way if it is an option. On to the review. My average rating is for the company.
We booked the Dunn's River Falls, Zip Line, Party Cruise with "lunch" at Margaritaville. Day started with getting picked up from our hotel at 7:30am, driven to Chukka's place where we were to fill out waivers and able to give our "lunch" order. The drive was around 40 minutes. While we waited for over an hour (it shouldn’t take that long to signed waivers and take lunch orders), they had items you can purchase along with refreshments. We were a group of 11 people. When purchasing a few drinks, the total was $18.00 USD. They lady said she didn't have change so took the full $20.00. You have people that you are making stop there to buy stuff, and you don't have change? I didn't pay for the drinks, but it was just the principle of them ripping us off when they made us wait there that long and we did not know that stop was going to happen when we booked the tour. Finally, around 9:45AM we left there for the drive to the Dunn's River. Our bus driver was amazing! When we arrived, we got off the bus and waited for the catamaran to arrive. Once it arrived, we were advised to take all our belonging to the boat as you don't take them to climb the falls. I didn't have my phone I am guessing that we probably started lining up around 11AM to climb the falls. Some of our party zip lined. We were told to stand in two lines by our Chukka guide. We listened to her, but the gentleman that took us to the Falls told her that he wants us in one line. The two of them ended up yelling at each other with everyone staring at them. Honestly, Chukka guide had a chip on her shoulder when we arrived to sign the waivers. We had a great time climbing the falls. Those that ziplined had a great time ziplining however, they were hoping for more than 3 different lines across the falls. Once everyone got on the party boat (rum punch and red stripe) starting flowing. Boat was fun. We finally got to eat "lunch" at 3:40PM after not eating since 7AM. Non-alcoholic drinks not included. Wait staff would not bring waters if you didn’t want to buy a drink. All this to say SKIP the lunch and boat. Use a different tour operator!
事業者からの返答
Dear Mr. Heckman,
Thank you for sharing your feedback. We sincerely regret that your experience left you feeling disappointed and frustrated, as it is never the impression, we want any guest to leave with.
Following a review of your visit, our records indicate that your group arrived at the scheduled 10:30 AM check-in time for the Bamboo Rafting experience and subsequently confirmed participation in additional activities upon arrival. Members of your group departed for Zipline and River Tubing shortly after check-in, and your rafting tour also departed ahead of its scheduled time.
While we understand your frustration regarding transportation timing, guests participating in multiple activities may require additional time to complete their experiences before returning on later shuttle departures. At no point was there an intentional delay to encourage restaurant purchases, and we apologize if this was the impression left during your visit.
We appreciate your feedback as it helps us continue improving the guest experience, and we do hope you may consider giving us another opportunity in the future.
Kind Regards,
Chukka Guest Experience Team
C
caelenw19
May 6, 2026 · via Tripadvisor
Not the best
The actual climb up Dunn’s river was great and we had a wonderful guide! However, Chukka was a complete mess. The check in process was completely unorganized. When we finally got to the catamaran to drop our things off, the photographers were extremely aggressive. They were also aggressive and harassing me and my friend the entire time we were on the catamaran. I witnessed the bartender be rude to other guests. It made the experience unpleasant. I will probably book a tour directly through Dunn’s river in the future.
事業者からの返答
Dear Caelen,
Thank you for taking the time to share your feedback. We are pleased to hear that you enjoyed your climb at Dunn’s River Falls and that your guide helped make that part of your experience memorable. However, we are sincerely sorry to learn that the check-in process felt disorganized and that interactions with some members of our team, including the photographers and bar staff, did not meet the high standard of hospitality we strive to provide.
Your concerns are taken seriously and was shared with the relevant teams. Since your visit, we have continued to reinforce the importance of delivering a professional, respectful, and guest-focused experience at every touchpoint. We appreciate your honest feedback, as it helps us identify areas for improvement and ensure a more seamless and enjoyable experience for future guests.
Kind Regards,
Chukka Guest Experience Team
E
ebonequeen
January 27, 2026 · via Tripadvisor
Short zip lines
I was highly disappointed because there were three short zip lines and when I say short, I may very short it was very disappointing, but the experience was nice for it to be in my first time zip lining
6
610elainemarias
March 10, 2025 · via Tripadvisor
Wonderful walk.
They're very punctual. Serious company, and I felt, at all times, very safe to do the tirolese. Our guide on the bus Chantal and the driver Tim very competent.
6
696deshawnn
June 30, 2024 · via Tripadvisor
Zip line
Had a great time zip-lining with jovar and chezney. They were excellent guides. Definitely recommend. If you're un Jamaica, you should go.
6
638beno_tl
March 17, 2024 · via Tripadvisor
Crap
Too Much people on the boat , can't have a seat, stop on waterfall supposed to be 50 minutes was 1h50 min. Return to Margarita ville , no guide to bring us to where we are supposed to eat. When we Found the restaurant was overcrowded. Not had dinner and IT was 16h. Had to Wait an jour and half to Return to the hôtel. Not Worth 50 $ and cost 300$ for 2. 👎👎👎👎👎👎👎👎👎👎👎👎
事業者からの返答
Thank you for taking the time to share your feedback about your recent experience with Chukka Caribbean Adventures. We greatly appreciate your review and the opportunity to address your concern.
We would like to investigate the matter further to ensure that we understand your experience fully. However, we require some additional information from you to assist us in our investigation. Please reply with more details about your visit, including the lead name on your booking, email address on your booking, the date, tour or activity name, any specific incidents or issues you encountered.
Thank you again for sharing your review, and we appreciate your cooperation in providing us with the additional information. We look forward to hearing from you soon and resolving any issues you may have experienced.
Ilia Tomlinson
Chukka Marketing Team
T
terikar2024
February 15, 2024 · via Tripadvisor
Best time ever and you won’t be disappointed
I went with my parents, and we had a blast. Hanson, Teddy, Packer, and everyone else that helped us feel comfortable with the activities. My father and I did zipline, ATV, Catamaran Sail, and Snorkel. My mother did the ATV, horseback, and catamaran sail. Everyone should come visit because you won’t regret it.
4
478ninr
August 14, 2023 · via Tripadvisor
Great
The staff are very friendly and helpful. I did the ATVs and the boat party, which are both great options. This is my second time here and had a great time both time's. I absolutely love this place!! My husband did the ATVs, Zipline and boat party and enjoyed himself also.
事業者からの返答
Thank you so much for taking the time to share your wonderful review of your recent experience with Chukka Caribbean Adventures at our Island village location. We are delighted to hear that you had a fantastic time with us and that we were able to provide you with a memorable adventure.
Your kind words and positive feedback mean the world to us. We are thrilled to know that our team went above and beyond to ensure your satisfaction and that our tours and activities exceeded your expectations. We strive to deliver exceptional experiences, and it is truly rewarding to hear that we succeeded in doing so.
It was a pleasure serving you, and we hope to have the opportunity to welcome you back for another amazing adventure in the future.