Great tour, bus driver very knowledgeable and friendly. Hotel pickup and drop off was easy and convenient
事業者からの返答
Hi Celeste,
Thank you for leaving Gray Line such a nice 5-star review. We are thrilled that you enjoyed your day with us and our driver/guide. Since 1910 the Gray Line family of nearly 200 worldwide sightseeing companies have been seeking out the best guides in every destination we serve, so it's nice to know our guide did such a great job and had great suggestions.
On behalf of everyone at Gray Line around the globe, I want you to know that we all hope to see you on another adventure sometime very soon.
Regards,
Michael S / GL Vegas Customer Service
M
Missy_B
September 25, 2026 · via Viator
2026 Grand Canyon tour
A lot of walking on uneven ground wear comfortable walking shoes. Tasty hot lunch pot roast was excellent.
Dereck, our tour guide/bus driver was awesome!!!
事業者からの返答
Hello Missy,
Thank you for leaving Gray Line such a nice 5-star review. We are thrilled that you enjoyed your day with us and our driver/guide Derick. Since 1910 the Gray Line family of nearly 200 worldwide sightseeing companies have been seeking out the best guides in every destination we serve, so it's nice to know our guide did such a great job and had great suggestions.
On behalf of everyone at Gray Line around the globe, I want you to know that we all hope to see you on another adventure sometime very soon.
Regards,
Michael S / GL Vegas Customer Service
S
Stacy_S
September 24, 2026 · via Viator
Such a great experience!...
Such a great experience! Our driver, Derek, was so knowledgeable and friendly. He gave clear instructions as far as pick up points, and gave great recommendations.
事業者からの返答
Hello Stacy,
Thank you for leaving Gray Line such a nice 5-star review. We are thrilled that you enjoyed your day with us and our driver/guide Derek. Since 1910 the Gray Line family of nearly 200 worldwide sightseeing companies have been seeking out the best guides in every destination we serve, so it's nice to know our guide did such a great job and had great suggestions.
On behalf of everyone at Gray Line around the globe, I want you to know that we all hope to see you on another adventure sometime very soon.
Regards,
Michael S / GL Vegas Customer Service
M
Mike_W
September 20, 2026 · via Viator
Robbed
Was overcharged by the website. No explanation on why the extra charges were. The tour was good but was not happy about the$112 overcharge
事業者からの返答
Dear Mike_W,
Please directly contact us in Las Vegas to go over and billing questions. We would hate to have your experience tainted by a misunderstanding.
We also thank you for being a Gray Line customer. We are thrilled that you enjoyed your day with us and our driver/guide. Since 1910 the Gray Line family of nearly 200 worldwide sightseeing companies have been seeking out the best guides in every destination we serve, so it's nice to know our guide did such a great job and had great suggestions.
On behalf of everyone at Gray Line around the globe, I want you to know that we all hope to see you on another adventure sometime very soon.
Regards,
Michael S / GL Vegas Customer Service
S
S3542TLritam
September 12, 2026 · via Tripadvisor
Go go to to this. Is amazing and unforgettable experience.
For $100 we got amazing experience on the skywalk and zipline. Sooo much fun. Made for a beautiful day. The people who work there were all wonderful and caring and made it feel like a family outing. Do not miss this. The Skywalk was not nearly as scary as I thought it would be. Neither was the zip line. So worth it. Had a fabulous lunch also.
事業者からの返答
Hi S3542TLr,
Thank you for leaving Gray Line such a nice 5-star review. We are thrilled that you enjoyed your day with us and our driver/guide. Since 1910 the Gray Line family of nearly 200 worldwide sightseeing companies have been seeking out the best guides in every destination we serve, so it's nice to know our guide did such a great job and had great suggestions.
On behalf of everyone at Gray Line around the globe, I want you to know that we all hope to see you on another adventure sometime very soon.
Regards,
Michael S / GL Vegas Customer Service
R
Ryan_H
July 30, 2026 · via Viator
Awesome Trip!!!
Our group had about 20 people on the bus which is just right because a large group would make this trip harder. Luis was very informative and very attentive.
事業者からの返答
Hi Ryan,
Thank you for leaving Gray Line such a nice 5-star review. We are thrilled that you enjoyed your day with us and our driver/guide Luis. Since 1910 the Gray Line family of nearly 200 worldwide sightseeing companies have been seeking out the best guides in every destination we serve, so it's nice to know our guide did such a great job and had great suggestions.
On behalf of everyone at Gray Line around the globe, I want you to know that we all hope to see you on another adventure sometime very soon.
Regards,
Michael S / GL Vegas Customer Service
J
Jagrutiben_P
July 28, 2026 · via Viator
Bad experience
The bus was not good. It was old, the air conditioning did not work at all. It was miserable traveling due to heat. It said we would get 4 hours at the canyon stop but was only given 3. We had to get off bus early and taxi back to our hotel since it was hot and uncomfortable in the bus. They were also running little late in the morning for pickup. It cost lot of money to be not comfortable. I rather rent a car next time.
事業者からの返答
Dear Jagrutib,
Thank you for having chosen Gray Line for your Hoover Dam experience and we are sorry for missing your sightseeing expectations.
We do apologize for the A/C situation you experienced. All of the coaches used by Gray Line are maintained to the highest industry standards, yet even the best maintained equipment has trouble coping with the extreme temperatures the American Southwest is currently experiencing. On the date of your tour temperatures in the shade at the Las Vegas Strip were close to 114 degrees which is a challenging situations for motorcoach A/C units. We are sorry that this affected your day.
Finally, I also want to apologize for the late hotel pickup. When you operate around the busiest tourism corridor in the world occasionally delays happen, usually the result of heavier than normal traffic, unscheduled road works, or difficulty locating guests at a previous pickup point. Once again, we are sorry that this affected your departure.
In closing, I want to once again apologize for missing your sightseeing expectations, and I want to wish you all the best in your future travel experiences.
Sincerely,
Michael S. / GL Vegas Customer Service
J
JustaGlobetrotter
July 11, 2026 · via Tripadvisor
A bit disappointing
We booked this tour through Virgin holidays & thought it would be a great way to see the hoover dam & Grand Canyon as our package included the skywalk & included a BBQ lunch.
The booking process wasn’t great as our paperwork gave us the wrong location & pick up time. We had emailed confirmation as directed but for some reason the email failed to go through when sent. As a consequence we missed the tour.
To grey lines credit they immediately booked us on the same trip the following day at no extra charge. We boarded the bus & set off for the hoover dam around an hour & half away. This was the disappointing bit. The tour bus stops around half a mile from the dam where you can see it from a highway bridge vantage point from a distance. I was expecting to be able to walk around the dam & possibly even go down into the turbine hall as I’d done on a previous tour with a different tour provider. I think it misrepresents the tour to advertise the hoover dam & Grand Canyon. The reality is a tour to the Grand Canyon & a quick stop to look down on the dam from a distance.
The Grand Canyon element was more positive with the skywalk being impressive. Having said that the included BBQ lunch was far from impressive & did not fit the description of a BBQ. It was essentially canteen food & wasn’t particularly nice.
Our driver was helpful & provided free bottles of water & a running commentary of sights along the way. He also made regular comfort stops at rest / gas stations so customers could use rest rooms.
In summary the tour was ok but I didn’t feel we’d had the quality experience we expected due to the poor lunch that was included & only getting a limited view of the hoover dam from a distance for a short period of time.
事業者からの返答
Hello JustaGlo,
Thank you for leaving Gray Line feedbac and a 4-star review. We are thrilled that you enjoyed your day with us and our driver/guide. Since 1910 the Gray Line family of nearly 200 worldwide sightseeing companies have been seeking out the best guides in every destination we serve, so it's nice to know our guide did such a great job and had great suggestions.
On behalf of everyone at Gray Line around the globe, I want you to know that we all hope to see you on another adventure sometime very soon.
Regards,
Michael S / GL Vegas Customer Service
Z
Z2330XPangiek
July 7, 2026 · via Tripadvisor
Bucket List Item Checked Off!
The experience was amazing. The driver was kind to reserve a seat for my handicap. My only complaint is that the ad promised a bus with a bathroom, but we did not have one.
事業者からの返答
Hi Z2330XP,
Thank you for leaving Gray Line such a nice 5-star review. We are thrilled that you enjoyed your day with us and our driver/guide. Since 1910 the Gray Line family of nearly 200 worldwide sightseeing companies have been seeking out the best guides in every destination we serve, so it's nice to know our guide did such a great job and had great suggestions.
On behalf of everyone at Gray Line around the globe, I want you to know that we all hope to see you on another adventure sometime very soon.
Regards,
Michael S / GL Vegas Customer Service
O
OCTeacher42
July 7, 2026 · via Tripadvisor
Fun day at the Grand Canyon!
We enjoyed our day going to the West Rim of the Grand Canyon with our guide Derick. He gave lots of tips about how to navigate our stops, where to eat, and what he recommended. I’d only recommend that they have clearer pick up instructions & a better bus.
事業者からの返答
Hi OCTeac,
Thank you for leaving Gray Line such a nice 4-star review. We are thrilled that you enjoyed your day with us and our driver/guide. Since 1910 the Gray Line family of nearly 200 worldwide sightseeing companies have been seeking out the best guides in every destination we serve, so it's nice to know our guide did such a great job and had great suggestions.
On behalf of everyone at Gray Line around the globe, I want you to know that we all hope to see you on another adventure sometime very soon.
Regards,
Michael S / GL Vegas Customer Service
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