This was a long, long, long day with mostly driving. The long drive was Tirana to Pristina was ok - did one stop for the loo. Pristina was really disappointing. We did a “walking tour” which was about 10 minutes. It was a Sunday so everything was shut. Apparently due to riots we couldn’t go to most the city so I’m not sure why we did as the Cathedral and library we saw weren’t worth the drive. We then drive back to Prizren which is close to the Albanian boarder and had 3 hours free time. Prizren was pretty but it would have been nice to have the guide for even 30 mins to get some info about the town or what there was to see - but we were just left. Then the long drive back to Tirana with no break. The guide got out before everyone was dropped off so we were left on the bus with a driver who didn’t speak any English when it was dark! All felt like a lack of effort from the tour company. The seat belts in the bus didn’t work and it broke down on the way.
事業者からの返答
Hello Anna, I’m sorry the tour did not meet your expectations. I would like to clarify a few points.
The group spent approximately 1.5 hours in Pristina, so the visit was considerably longer than the 10 minutes mentioned in your review. In Prizren, most of the group asked for free time to explore and shop, so the guide shortened the guided portion to accommodate that request. I understand that you would have preferred more guidance, and we should have made the change clearer to everyone.
On the return journey, the guide asked the group whether anyone needed a toilet stop. As nobody requested one, the driver continued to Tirana. Our vehicles are checked regularly, and we found no broken seat belts or seats in the vehicle used for your tour when we checked it following your feedback. We take safety concerns seriously and appreciate the opportunity to address yours.
A
Algirdas_S
September 26, 2026 · via Viator
Beautiful Kosovo!
One of the "must Go" destination if visiting Albania.
You start early in the morning, so you have enough time for everything.
You gonna visit 2 beautiful cities of Kosovo, both different and both worh your time, as both cities offers something to enjoy.
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Lauren_F
September 22, 2026 · via Viator
Wonderful day spent in Kosovo
Had a great day…guide had a lot of information and was great at taking questions. Didn’t know much about Kosovo and we loved the tour- long day but several stops and things to do -would recommend if you are short on time
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Raymond_G
September 22, 2026 · via Viator
Remarkable Guide in a Long Long Tour
It was a long day trip but Juliano, both guide and driver. is so knowledgeable with Balkan history and culture like it becomes like breathing with him. He does not simply recount history but provided thoughtful insights into the places we visited and passed by along the way connecting their history with the lives of the people today. It was worth it
A
Autumn_G
September 18, 2026 · via Viator
Great experience!
The tour guide was super patient. He is a great storyteller and definitely gave some interesting history of the relationship between Albania and Kosovo. As Someone who drinks a lot of water there were multiple opportunities for bathroom breaks, which I really appreciated.
I will say if you’re looking for a tour that has beautiful scenery, This is probably not it but if you’re looking for interesting history, I definitely recommend.
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Stephen_C
September 16, 2026 · via Viator
Great tour. Beautiful Prizren
Wonderful day trip to experience Kosovo. Highlight is Prizren. Stunning town.
Only downside was the music played in the van. Shocking! 😂
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Suman_N
September 15, 2026 · via Viator
Look for a different provider on GetYourGuide
I would not recommend. The guide Erik was grumpy and a bit rude in the way he spoke to us when we were 5 mins late in Prishtina. Messaged us meet up time in Prirzeren saying "not a minute later" -rude! We have been on a lot of guided tours in multiple countries. Guides can be friendly, professional, and accommodating. This guy wasn't. The air-conditioning in the van was poor too. Do yourself a favour go for the similar trip offered on GetYourGuide or a different provider on Viator.
事業者からの返答
We are surprised by this review, especially as the same tour on the same day received multiple 5-star reviews from other guests.
On a shared 12-hour international tour, respecting meeting times is essential. When a guest arrives late, the entire group is kept waiting. After being late in Pristina, you were simply reminded to be on time for the next meeting point.
We understand that you may not have appreciated the direct wording, but asking guests to respect the agreed schedule is neither unreasonable nor unprofessional. Our guide’s responsibility is also to the other guests who returned on time.
We respect that everyone can have a different experience, but we believe this review gives an unfair impression of the overall tour and service provided that day.
C
Celine_H
September 7, 2026 · via Viator
Long but relaxed day trip
Compared to other neighboring countries this is probably the least popular one so instead of a big bus we were on a 20 person van. Initially I was worried that the trip won't happen due to lack of interest but today we managed to have a group of 15, mostly Americans. First we went to Pritzen then Pristina. Time we spent in both cities were very brief since the way back is a 4 hour drive. But we managed to see the key sights (both cities are small) and had a great meal in Pristina at the end. Border crossing was a breeze. Meetup was 6:30am and we got back into town around 9:30pm. Overall worth the trip if you just want to say you made it to another new country. It's a great way to transport into Kosovo as well instead of taking a public bus from Tirana. Bring an umbrella in the summer. It gets REALLY hot.
事業者からの返答
Thank you Celine for such a detailed review, we really appreciate you honesty and kind words. Thank you for choosing us 🙏
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Rachel_S
August 26, 2026 · via Viator
Beautiful Day Trip to Kosovo!
Before going on this day trip, I didn't know much about the cities we were visiting. Seeing both Pristina and Prizren were worth the visit! I would definitely recommend taking this tour, and we had a fantastic guide to take us through the trip!
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David_G
August 22, 2026 · via Viator
Excellent trip. Kosova eshte e bukur!
Wonderful tour with Armando. Had a great time seeing beautiful Kosova and learning about the history. Armando was really helpful and supportive with my friend who started feeling travel sick and everyone was able to have a wonderful day.
Highly recommend!
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