Efficient, flexible,...
Efficient, flexible, communicative and friendly. Very good to be able to avoid the crowded tourist buses. Nice minivan.
事業者からの返答
Thanks, Chris! We really appreciate this.
Being flexible and avoiding the big tourist buses is exactly the kind of experience we want to offer. With a small minivan, the day feels much more relaxed and personal, and there’s more freedom to adapt when needed.
Glad you enjoyed the service and the van — it was a pleasure having you with us!
A flawless experience
Magnificent excursion.
Our two guides were very attentive, answering all our questions, and the transfers were punctual and smooth.
A flawless experience.
A big thank you to Davide for his organization, his attentiveness, his patience, and his good advice.
事業者からの返答
Hi Brigitte,
Thank you very much for your wonderful feedback. We are really pleased to hear that you enjoyed the excursion and that everything went smoothly from start to finish.
It is great to know that both guides were attentive and available to answer all your questions, and that the transfers were punctual and well organized.
Your kind words are truly appreciated, and it was a pleasure assisting you with the planning of your day.
We hope to welcome you again in Italy in the future for another great experience.
Warm regards,
Davide & the CiaoNaples Team
Naples: Pompeii, Mt.Vesuvius, and Wine Tasting – Private tour
We did the Naples: Pompeii, Mt.Vesuvius, and Wine Tasting – Private tour
This tour was run by CiaoNaples. It was well organized and planned out. We had originally booked a shared car, but they were unable to fill the other half of the vehicle. Davide from CiaoNaples reached out directly to me and we were able to make a new reservation for our group with a private car. The driver Paolo was very friendly. I had one family member who spoke no English and Paolo was able to speak to him in Italian which was great. Paolo spoke perfect English with the rest of us. For Pompeii, it was on the first of the month. This means that it is free for everyone so Pompeii was packed. Paulo arrived with us and the front entrance was packed. Would have waited 2 hours at least. He spun us around to the back entrance and we were inside in less than 30 min. After that we were taken to a beautiful winery that overlooks my Vesuvius and the plant of Naples. Food, wine, and hospitality were great! Then Paolo took us to Mt Vesuvius. Davide showed up with tickets and took us right to front of the line. He made sure we were able to get in and up we went. Cool tour. When we came back down and everyone was waiting for their buses. Paulo pulled right up and we hopped in the SUV and were out of there. Right back to the ship. Would 100% recommend CiaoNaples for your Naples excursions. Well done!
事業者からの返答
Hi Steve,
Thank you so much for your wonderful review and for taking the time to share your experience with us. We are really happy to hear that you and your family enjoyed the tour with us.
It was a pleasure to help organize the private experience for your group, and I’m very glad everything worked out smoothly in the end. Paolo will be very happy to read your kind words as well. He always does his best to make guests feel comfortable and relaxed during the day, so knowing that your family appreciated both his English and Italian means a lot to us.
We also know how busy Pompeii can become on free entrance days, so we are happy we could help you avoid the long wait and make the most of your time. The winery and Mount Vesuvius are two very special experiences, and we’re glad you enjoyed both.
Thank you again for trusting CiaoNaples during your stop in Naples. It truly means a lot to us. We hope to welcome you and your family back to Italy again in the future!
Warm regards,
Davide & the CiaoNaples Team